All reviews for Ability Septic

Ability Septic is an excellent company. We will use their services for many years to come, for our residence and business! Great job, thank you.

Need Ed to mark out septic system prior to getting a permit . They quick precise. And knowledgeable.

Love their service! Follow up with you for appointments in a non aggressive manner and they setup your account for service at reasonable intervals. They never set the appointment without your approval first. The technicians are extremely kind and knowledgeable and are able to Ander any questions you have to front. Even give good advisement on future services.

Jared Sliger did a first rate job servicing our septic tank. In addition, he answered all my questions and made a few recommendations for keeping my septic system in good repair in the future. Ability septic is the best service I have ever used.

we had an emergency with our septic system late on a Friday afternoon - I called several companies, even the company we had used for years - Ability was the only company that responed and had a team out on Saturday morning fixing the problem. The crew was friendly, knowledgeable and explained what the problem was, repaired it and we were up and running. By the way, the other companies I left messages with all called on Monday morning!

The crew was very contentious as to not damage the yard. There was a new employee in the crew, he was willingly absorbing all direction given. The seasoned employee was directing him in a polite and helpful way. We will definitely be using Ability again!

After almost a year, you guys reached out to me on a follow-up. That call made you number one on my project list.

They have been a great job at keeping our catch basin clean and orderly.

It’s hard to be happy after spending thousands on unexpected expense, but from start to finish the give 5 stars.

Justin and Nick were great! We expected them around 12, and Justin kept us updated all morning on their estimated arrival.

We had to have a our septic pipe (cast iron) replaced from inside foundation to the tank.

Once exposed Justin took the time to explain what and where it went wrong, and why they were doing what they were doing.

They did an excellent job cleaning up, and even saw nick sweeping our driveway. They took their boots off every time entering the house, even though we never asked. I hope I don’t have to, but we will definitely use them
In the future!

Phenomenal customer service, called them at 10pm and by 8am the next morning I was fully serviced. Ricardo and another gentleman did amazing work, and Kris on the phone is a pleasure to speak with! Will recommend to any of my neighbors or additional people that I know with a septic tank.

Thank you!

Wow this company is awesome. I called told them my sump pump not working. Melissa walked me through how to test if it's sump pump or float switch. Good news it was just the float switch and I got part at home depot and fixed right away. I'll use this company for sure for my service and septic pumping needs going forward. Love the honesty and help troubleshoot over phone.

We had our septic tank pumped by a technician named Jr. He recommended having our field lines hydro jetted and cleaned. We took him up on this. They gave us a really good price and were very professional when they came out. They also replaced the header line in order to make our field more efficient. The crew was really great, and we were very satisfied with the service provided. I wanted to take a moment to thank Ability Septic for their help and recommend them for anyone looking to service their septic tank. I also wanted to thank Jr. for his expertise and the advice he gave us to make our system more efficient.

Fast, responsive, and great value. Their technicians and office staff provide great service and we will use them again. Thank you!

Where do I even start…

We’ve had a string of bad luck lately (honestly, it feels like Mercury is permanently in retrograde for us). Our kitchen fell apart, and after a terrible contractor experience, we were terrified to hire anyone else, especially when our septic tank failed. Horribly. To say we were in a shitty situation would be an understatement.

We’d worked with Ability Septic before for pump jobs, and they’d always been straightforward and reliable. This time, Melissa C. was an absolute GODSEND. From the very first call (when I was practically in tears) she not only listened, but had me laughing through the mess.

Every step of the way, Melissa has given us transparent pricing, clear timelines, and honest feedback on what we could do while waiting for permits. She’s kept me completely informed, and it’s taken such a huge weight off my shoulders knowing she’s on top of every detail.

I can’t thank the whole Ability team enough, from the guys hauling the tough stuff, to the office staff, and even the third-party crews they work with. Everyone has been professional, kind, and honest.

With a family of 7, septic issues could have been a nightmare. But knowing our “shit” is in their hands, I feel confident we’ll never be left clogged or stranded. 🖤🖤

Missed our request for service over July 4th, but made up for it by getting us on the schedule asap without charging an emergency fee. Did great work, and applied a discount code without us requesting. Would recommend using them if you have any septic issues.

We use Ability every two or three years. Very courteous staff, answer all our questions and suggest proper maintenance. Fair prices and prompt scheduling. 5 stars for over 35 years at our location.

Ive been using them for years , their employees very respectful and courteous of your property. Had 2 guys come out today to clean my septic. Professional and on-time ill recommend to family and friends 10/10

Just put a call into Ability and they are running 100% for answering the phone with a speaking, helpful human being.
IMAGINE THAT!
Ability installed a new system for us last fall, upgraded the tank size and discharge piping (an old tech pipe material was near failure..good catch by them) and I needed to get a bead on the first pump out timing.
Turns out the larger 1500g tank was a great idea, as LIFE happened with the birth of a new citizen last May making for a much busier household.
You can find larger companies and enjoy their robotic phone systems or you can call Ability and work with folks who show their pride and professionalism in the conduct of business.
So rewarding to find a supplier that TRIES to work with you and satisfy needs in an informed dialogue instead getting bounced around searching for the right person.
No matter who picked up the phone...pertinent answers were the result. Ability folks know their business well and care about it, but more importantly, they CARE ABOUT their customers!!

I highly recommend Ability Septic. They did a great job. They were timely, polite, and knowledgeable. They even came out to shorten a sewage pipe that was too close to an electrical box w/o any charge. Prices are comparable if not a slight but less than other companies. They are family -owned and have been serving our area for at least 30 years (which is as long as we have used them).

I've used ability septic for at least 5 years and have always been happy with the quality of work. They never leave a mess dirt is always replaced and leveled off and sod is reset. Overall I feel the overall work is good and the system works fine after they leave. I highly recommend them.
R from Lemont

I've worked with Ability Septic for a few years now and they always do a great job. Melissa takes good notes on my septic setup and tailors the services I need. Trucks are always on time. Kevin is great about educating me on best practices and cleans up when the work is done.