HVAC reviews in Bridgeview, Illinois

This company is a lifesaver for me. Being stuck without air conditioning during the heat was unbearable. Their 24/7 availability put them at the top of my list. The estimates they gave for fixing my AC were reasonable, and they arrived promptly to get it done. Overall, I'm extremely satisfied with their service.

I've had an exceptional experience with 24 hr heating and cooling, hands down. They swapped out my old heating and cooling units for top-of-the-line replacements, which they custom installed to perfection. The technicians showed signs of extensive experience and got the job done without a hitch. When they left, everything was spotless - exactly what I'd expect from a reliable company. Their professionalism is genuine, and I wouldn't hesitate to call them again if I needed similar work done in the future.

I've got to give 24 Heating & Cooling my stamp of approval - they really delivered for our family. I'm not usually one to leave reviews, but after a Sunday evening crisis with my ancient furnace, I felt compelled to share my experience. They showed up promptly and had a new furnace installed within 24 hours - I wasn't expecting it, so I was a bit frazzled, but Bonnie walked me through the finance options and made it all manageable. Her help took some stress off, and I appreciate that.

"Great experience with this family-run business - they genuinely care about maintaining your heating system and offer competitive pricing."

After dealing with four failed attempts by other companies, this technician finally identified the issue with my furnace in just one glance. He demonstrated expertise and professionalism, resolving the problem efficiently. Overall, I'm extremely satisfied with the service.

I'm extremely dissatisfied with this company's performance. They installed my new AC and furnace, but I've already had two issues with it in less than a year and a half. My latest problem with the furnace not heating prompted them to schedule someone to visit, but they cancelled at the last minute due to another customer issue. When I expressed frustration, they finally rescheduled for 5pm, but now it's 6:30pm and no one has arrived or contacted me. The office is closed, making it impossible to reach anyone to resolve this issue.

The technician who installed my home services was top-notch - quick, efficient, and friendly. However, when it came to applying for a credit account, the process left me feeling uneasy. The only way to proceed was by sharing sensitive personal info with an unknown office employee, including my social security number and birthdate. This seems like a basic security breach waiting to happen, especially considering how many companies already offer online portals for secure credit applications. I'm disappointed they don't provide this option - it's the norm now. Still, I opted for their services due to their lower price point, but this experience raised some red flags.

This company's customer service skills are sorely lacking. The initial installation went smoothly, but attempting to schedule a follow-up system service is a recipe for disaster. I booked an appointment because we have a baby and specifically requested a certain time slot, which was crucial considering our child's unpredictable sleep patterns.

However, when I reached out to the manager about scheduling conflicts, they showed a complete disregard for my needs. They chose their own schedule, often arriving hours before or after agreed-upon times without warning me in advance. The worst part was speaking with the manager herself, who had no qualms about berating me and implying that I should be flexible and accommodate her team's limitations.

She essentially told me to "take or leave" the available time slots and suggested that if I wasn't happy with their service, I could "buy our products online and do it myself." This dismissive attitude left me stunned. If you require a company that will prioritize your schedule and provide reliable service, look elsewhere. These technicians don't seem to take pride in their work either.

During the initial visit, the technician was woefully inadequate, spending only 15 minutes at my home despite charging for a full hour of service. The job was incomplete, with critical tasks like leaving the water valve off and ductwork closed. When I brought this up, he claimed they "checked everything" but it's clear they're not doing their job correctly.

Fast and reliable service, no messing around. Found the problem with my air con - broken thermostat - and had a replacement fitted in under 15 minutes. Done, done, done. New thermostat works like a charm now.

I'm extremely thankful for this company's 24-hour availability - it was a lifesaver when my air conditioner broke down on a sweltering night. Thankfully, the team from under 24 Heating & Cooling, Inc. arrived promptly and efficiently to fix the issue. They were friendly, professional, and courteous over the phone, putting me at ease from the start. Within minutes, they had my broken AC up and running again. The repair was done quickly and affordably - I couldn't be happier with the service. Their expertise and courtesy made a huge difference in a stressful situation. If you ever find yourself dealing with a cooling emergency, I highly recommend this company; their 24/7 commitment to customers like me is truly appreciated.

We were in dire need of furnace repair just as winter weather approached again. After getting multiple quotes from new vendors, I opted for 24 Heating & Cooling. Luckily, Jarek visited on the same day, assessed the issue and had it fixed promptly. To my surprise, everything is working flawlessly now. The technician was knowledgeable, friendly, flexible, and most importantly, efficient. His professionalism exceeded expectations. I wholeheartedly endorse this company for their excellent service.

Our air conditioner suddenly stopped working at night. I called Jerry, who arrived just 15 minutes later. Within an hour, he had it restored to full function with no extra charges or unnecessary repairs. He was extremely courteous and showed great expertise. I'd highly recommend him without hesitation - his service exceeded my expectations.

This company's professionalism is lacking, making it a waste of time and resources for anyone considering their services. I had a furnace circuit board replaced a month ago, but it's already malfunctioning. When I called to have someone come out to examine the issue and assess the previous work, I was informed that their warranty only covers 30 days - meaning I'd be charged another service fee for them to return, plus the cost of redoing the job. The representative, who apparently hung up on me when I expressed my discontent, claimed I was unfair and complained about the time I called (9pm on a Monday) despite their advertised 24-hour service.

It's worth noting that after posting this review, my husband received a call from the same representative, who not only disputed my claims but also accused me of lying. This is unacceptable and shows a clear disregard for customer concerns and honesty.

I'm running a bit behind on this review, but I wanted to get it up ASAP. Two months ago, when I got home at 6:45pm, I found my house freezing and the furnace blowing chilly air. Luckily, someone showed up within 45 minutes. The technician was very knowledgeable and priced the service quite reasonably for an after-hours call. Given the prompt response and friendly price, I'd highly recommend 24 Heating & Cooling - I'll definitely be using them again in the future.

I reached out to 24 Heating & Cooling after hours yesterday and was told they'd reopen in the morning. They scheduled a visit for this morning, saying I could let my unit thaw overnight so it would be ready when the technician arrived.

The guy showed up right on time. I was happy to see that he was the same person who had come two years ago - you can tell by his work and how long he takes with each customer. He quickly identified the problem, told me I was low on coolant, and topped it off. He also warned me about Freon being phased out soon, which is why the price had gone up this time around.

We'd discussed replacing my unit in the near future before, so he gave me a quick rundown of what we'd talked about last time. The timing might be worth considering now that the coolant's getting pricier and prices are likely to rise next year. I actually met them through one of my clients who uses their services, so I've been giving them a try ever since.

What really impresses me is how well they take care of things - attention to detail, knowledgeable staff, great customer service. And the price isn't too bad either; they don't advertise much, but you can tell it's fair.

We were thoroughly pleased with their AC service installation. The process was swift and hassle-free, and the unit has performed perfectly since its installation. This company exceeded our expectations and we'd confidently suggest them to anyone seeking a reliable new air conditioning system.

I've worked with 24 before and didn't hesitate to reach out again. The team is top-notch - from the receptionists to the installers. For my two recent installations, they arrived promptly, showed respect, and demonstrated expertise. Any queries I had were addressed promptly and professionally. Overall, a great experience with no issues.

We hired them for our 27,000 sqft parking garage LED lighting installation and were impressed with Alberto, Eric, and Oscar's professionalism. Their attention to detail and commitment to quality far exceeded expectations. What set them apart was their thorough cleanup after the job, a level of organization typically not seen in subcontractors. The results speak for themselves - thanks for a great experience!

I hired them for air conditioning issues, only to have it blow warm air again a month later. The first technician came, filled the AC with 3 pounds of freon for $320, but that was just a temporary fix.

When I called them back, another tech showed up and ran a pressure test for $300 - which didn't even fix the problem. Instead, he told me I needed to replace all 30 feet of copper lines, which would cost $2750. Something didn't add up.

I was skeptical about both technicians' work, especially the second one who seemed more interested in charging me than finding the real issue. Luckily, I got a second opinion from another HVAC company that checked my entire system and found the problem - a faulty coil inside the furnace that was under warranty. The repair cost me $950.

The experience left a bad taste, especially since they had previously provided good service 4 years ago when I first bought the AC unit. Now, their reputation has been disappointed both by me and my family member who recommended them to me.

I hired them to inspect and potentially fix a gas issue at my home, but what I got was a subpar experience from start to finish. Jared showed up promptly and installed a new thermostat that we had already purchased ourselves. He also bled all the radiators, which helped alleviate some of the pressure issues.

However, just four hours later, there was a sudden water burst in the boiler system. I contacted the emergency number and spoke with Jerry, who claimed he hadn't touched the boiler but did bleed the radiators. The pressure reading at that time was 30, significantly higher than the recommended level of less than 20.

Jerry agreed to return on Monday to assess the situation further, but he didn't show up. I repeatedly reached out to the company, only to be met with radio silence. It wasn't until a week later, when Jerry texted me again, that I finally got a response from Maggie, who stated someone would come visit on Friday.

Jerry then claimed that he wouldn't charge for another visit because we had already paid him $150 for his initial work. He insisted that since only the radiators were bled, he wasn't responsible for the subsequent water burst in the boiler system. I pointed out that the physics of the situation dictates that pressure must be released to prevent a water surge when it's not accompanied by water.

Jerry refused to acknowledge this and claimed that all problems arose after he left. He also stated that he wouldn't fix any parts or replace anything, despite our having a 5-year warranty. This lack of accountability was disappointing, especially given the company's initial promise of "loyalty and trust."

Things only got worse when I spoke with Bonnie from the company on the phone. Instead of addressing my concerns in a professional manner, she yelled at me and claimed to already know the whole story because Jerry had told her. She refused to listen to my questions or take any responsibility for the problems caused by their negligence.

Throughout this ordeal, I've been left feeling frustrated and let down by the company's lack of concern for customer satisfaction.

This company is top-notch, thanks to Jarek's professionalism throughout the process. He delivered on-time service, replacing a 29-year-old heating and cooling system with a new one on May 1, 2017. I'd highly recommend them to everyone; they exceeded my expectations.