Compare top-rated water damage restoration providers in Caseyville. Profiles include verified reviews, service details, and direct contact options.
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In the heart of Caseyville, we at PuroClean Emergency Restoration Services proudly stand as your reliable neighbors, dedicated to restoring your h…
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Imagine my surprise when I found a water pipe had broken behind a wall in our finished basement. I didn't know it happened until the floor of the entire finished basement was saturated with water. I turned off the water supply, said a bad word or two, and quickly tried to figure out what to do next. We tried calling water restoration companies you may have seen on T.V. "Yeah, we can probably get out there Monday evening." What? This was Saturday morning. I couldn't let water sit in my basement for the better part of 3 days. My insurance company said they'd worked with PuroClean. I gave them a call. "We can be there in less than 2 hours" was music to my ears. A short time later, a truck pulled up, a crew of guys piled out, and the assessment began. The crew (I'll admit they looked a little rough at first...but stay with me) were very professional. They clearly answered all my questions and quickly got to work. They used a machine to suck all the water out of the carpets and pad that they could before setting up a whole lot of fans and a commercial sized dehumidifier. One of the employees stopped by each day to monitor the humidity levels and track the progress. After a few days, our carpets and baseboards were dry. They didn't need to be replaced. Paul worked with our insurance company on the claim. The communication was always clear and consistent. There were no surprises. After the basement was dry, Paul let me know that insurance typically covers carpet cleaning upon completion of a water restoration claim. I checked. Mine did. PuroClean does that too. I hope you never, ever, ever, ever, ever need to call water extraction personnel. If you do, I'd give PuroClean a shot.
I called Puroclean to clean up and repair water damage to one of our commercial properties. They arrived promptly and assessed what was needed and immediately began the clean up process. They kept me informed of what was needed and they were able to mediate the water damage without much disruption to our tenants. The clean up and restoration was completed on a very timely basis and we and our tenants appreciated their quick and professional service. I will highly recommend Puroclean for any of their services.
Paul and crew were quick to respond after our flood in the basement by a broken water line. The workmanship was very professional, clean and efficient. When they were finished you couldn't even tell we had any damage. Highly recommend!
Scott and his crew came in after a water leak in our basement and cleaned it, removed all damaged drywall and ensured basement was dry and all mold removed and preventative applied. They were responsive, cleaned, and disposed all materials. They were great!!! Highly recommend!
Excellent service! Organized, friendly, professional and thorough. The crew got the job done!! Would highly recommend them.
Scott brought some air purifying equipment to our home after we had our hardwood floors refinished. I didn't want to leave anything to chance, especially since we were bringing our brand new baby girl home and didn't want her breathing anything harmful. Paul and Lisa responded quickly and Scott was very helpful answering questions, setting up and then picking up the equipment. Great job!!!
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