Reviews of local pros in Chester, Illinois

4.9 based on 51 reviews Back to the listing
    5

    My system required another replacement part, it was ordered quickly and the cost was explained with an estimated date. The service tech installed my replacement part quickly and made sure the system was working properly! Quick service and reliable repair.

    5

    We have been using Korando Heating and Cooling for 3 years now. The customer service is top notch. If we are having an issue they respond right away. The technicians are friendly. And any work we have ever had done has been reasonably priced. They are also very good about explaining things and are very thorough with the jobs they do.

    5

    Very knowledgeable on what he was doing despite being a young man. Polite and respectful as well. Changed my blower motor and cleaned my outside unit. Didn't leave until he was confident my AC was operating like it was suppose to. Definitely recommend if someone is in need of repairs.

    5

    Dalton was very friendly and courteous. I was pleasantly surprised that he was able to come out the same day I called. H found the problem right away and completed repairs he also went ahead and did all maintenance needed . A+ service!!

    5

    Very respectful and responsible individual that came to my home today. Perfect work.

    5

    Contacted Korando last night after our AC unit stopped working. They had someone here first thing this morning. Seth was speedy and knowledgeable and took care of the issue for us within an hour. With the temperature going up this week and 2 little ones in the house, it was very important to us to get the air working again quickly. Definitely would recommend!!

    5

    Korando’s team was very professional and informative. They provided information on our system so we could make decisions moving forward with our HVAC plans. Highly recommend this company!

    5

    Service calls are always fantastic! The Service Team always listens and ensures our system is working optimally. They have conversations with you to understand issues. They are above and beyond each time!

    5

    We really appreciate these guys. They know our furnace and air conditioning system very well. If we’re having a problem, they know how to fix it. Plus, they’re friendly, courteous and kind! we highly recommend them.

    5

    Mike did a great job cleaning our duct work. He was courteous prompt and efficient! I would recommend them to anyone! He pointed out a few things that we need to fix. Great job Mike!

    5

    We have been customers for several years. Korando feels like my own family coming to service our heating and cooling. Professional, polite and familiar. We absolutely trust this company. Everything is explained fully and you know exactly what service is being provided. All our Future Heating and Cooling needs will be with Korando.

    5

    The entire team at Korando is awesome! We’ve used them for over 3 years and will continue to use the for our HVAC needs. On our recent maintenance of our A/C unit Dalton was very professional and personable. He wore protective footwear covering which was appreciated. He was timely and very communicative before and during the service call.

    5

    Jay arrived on time. He put on his shoe covers, talked a couple of minutes to establish rapport, and went right to work. He fixed the problem in 30 minutes and was on his way. All of the Korando service people and office staff are friendly, helpful, and knowledgeable. They also have fair prices. Good people. We had a particularly difficult problem earlier this year, and Jeff came himself multiple times to get it figured out and fixed. He even cut into his vacation time a bit to get it resolved.

    5

    Dalton was very professional and he made sure he did not track dirt into the house. We had just had a heavy snow so that was appreciated. He also completed the service call in a timely manner and answered any questions that I had. I would recommend Korando heating and cooling in the future!

    5

    They were prompt at getting out to diagnose my issue. Seth was very knowledgeable. They will definitely have my business in the future based off of the service I had today. Great company!

    5

    Dalton was in time and very professional. He took the time to review everything with me and set me up with a good maintenance plan for our needs. I highly recommend their services!

    5

    We've been customers of Korando for over 10 years. They service all of the hvac systems of our rental properties and our own home. You can rely on them every time. The technicians are courteous, thorough, efficient and knowledgeable. If we ever need a unit replaced (multiple occasions), Travis is quick to make a property visit and present all the options. I highly recommend their company. We're customers for life!

    5

    I had an exceptional experience with this company! As this is my second winter in my home, I wanted to have the furnace serviced before using it for the season. Michael (I hope I have his name correct) did an outstanding and thorough job. He was also very patient in answering my questions as a curious first-time homeowner, which I greatly appreciated.

    During the service, he identified a small gas leak in the copper pipe and promptly called in a colleague to ensure it was addressed properly. I am very grateful for their professionalism and quick response. Thank you so much! You’ve gained a loyal, long-term customer!

    5

    I Came home to an 85 degree house, I called Korando's the next morning and they had a tech out by the afternoon. Michael was professional and quick to diagnose the problem, unfortunately I needed to replace the system
    (old one was from 1987 so it was long overdue) .
    Travis was able to meet with me the next day to review replacement options, I didn't feel pressured to buy anything high dollar and he was easy to work with. I highly recommend Korando Heating and Cooling for all of your HVAC needs.

    5

    Korando Heating & Air are our go to HVAC company in the area. We trust Jeff Korando and know we will always get a great value and support after the sale.

    3

    I was very happy that they came out promptly to check on my AC split unit, but when I got the part from the manufacturer, they didn’t want to put it in which ended up costing me another service charge to contact another company to install it. I would’ve appreciated it if they weren’t going to install it that they would’ve told me that before they came out.