Reviews of local pros in Chicago Heights, Illinois

4.4 based on 71 reviews Back to the listing
    5

    This place is a first rate electrical shop. If they don't have it they will order it. They usually have it. Nice people.

    4

    Everyone was nice my electric breaker wasn't to expensive either, only issue is the service a young guy never called when my part came in but other then that everyone was helpful even the cpl older mean looking gentlemen.

    5

    I stop in with my husband and son. We brought in my night stand lamp the turn on and off switch was broken. Dave was working the front counter. He took a look at it and discover the problem. He took the switch and cleaned it put it back together I was good to go. Its working like a champ. There was No Charge

    Thank you Dave

    5

    I was referred here by my local hardware store because I needed a special sized bulb for my bathroom fixture. The counter staff at Helsel-Jepperson are knowledgeable, fast, and very fun with great sense of humor. The prices are fair too. They are my go to electrical and lighting place.

    5

    Great selection very friendly and knowledgeable staff. The owner David and his daughter were kind enought to help me to my car with my new purchase. He even threw in new light bulbs for free Now thats service. Im looking forward to my next visit.

    1

    Customer service sucks and makes Home Depot a better option. Specifically, the guy behind the counter hurled an unsolicited comment, that of a small minded bigot.
    ...Gross unprofessionalism that leaves me disgusted with the thought of entering that facility.

    5

    Great place for in stock rare electrical supplies!

    5

    I made the mistake of buying a new lighting fixture online from another company. When we were finally ready to install, we discovered that although it was advertised as being compatible for sloped ceilings, it didn’t include the proper part for doing so. Desperate to get the fixture installed, I came to Helsel-Jepperson. The customer service was fantastic. I don’t know where he got it from, but the person (one of the owners I think) located the part for me. I was prepared to pay a ridiculous sum, but the cost was way below what I expected. I felt like I had walked back in time to when customer service really came first and helping people find a way to get what they needed mattered. This will be my first stop in the future for lighting and electrical needs.