Chimney Sweep reviews in Chicago, Illinois

4.8 based on 57 reviews Back to the listing
    5

    As a Realtor, I only work with service providers who are reliable, knowledgeable and professional. Allen is exactly that & more. A true professional! Honest, responsive, detail oriented & clearly an expert in his field. His pricing is very fair. 5 stars for Allen/Ignite Chimney & Fireplace!

    5

    Ignite did an excellent job. I needed a new dryer vent placed in, an existing vent to be corrected, and our fireplace cleaned. They did a fantastic job on all of these projects. Their prices are reasonable, their staff are all professional and kind, and the work that was done was clean and done well. I’ll keep coming back for regular fireplace cleanings and any other chimney work I need done in the future. Definitely 5 star service.

    5

    I hired Ignite on behalf of my clients after reaching out to Ignite and 5-6 other fireplace companies that were referred to me by colleagues. From the first call, it was evident that this company was well-organized, their staff were knowledgeable and friendly, and I felt confident proceeding with them. They were up front that there would likely be a charge for the first visit (this is typical), but the fee was not over-the-top...and besides, they are coming to do work, they should be compensated! They followed up to confirm scheduling and also made it easy to communicate via text if needed. Day-of, the tech Tommy was communicative about his timing coming from another job, and asked lots of questions before even arriving on site to be sure he had the right info, tools, etc. walking in the door. I accompanied the visit with my clients, and can confirm that Tommy is SO knowledgeable, took time to address any and all of our concerns and questions, and assured that everything was in working order. He advised my clients regarding their setup and showed them all of the options that would work best for them in their home. Post-visit, both Tommy and the office staff were accessible and responsive when my clients had questions regarding their selection options. Once ordered, the install scheduling was once again clear and easy, and the fireplace looks amazing in their home. As someone who works with a LOT of contractors, inspectors, etc. I feel that Ignite stands out in their professionalism, responsiveness, and follow-up. Their pricing is also not only fair, but transparent. 10/10 would recommend and will continue to do so for all clients in the future!

    5

    Tommy was great. Helped me fix some issues with my two fireplaces. Thanks.

    5

    Excellent work and service! We had a complex issue with multiple fireplaces in our large home. An earlier vendor had not been able to fix our fireplaces. Ignite came out, did a thorough inspection, and did an excellent job fixing and repairing our fireplaces. They were professional and they really know what they are doing. We recommend them highly!

    5

    Had a great experience with Ignite Chimney and Fireplace! The owner Allen was very respectful and communicative, explained the entire repair of my appliance liner in detail and even showed pictures while on the roof. They were punctual and completed the job in a timely matter. Also a huge thanks for proceeding with the job in inclement weather!

    5

    Allan did a really wonderful job working on our fireplace! He was very efficient & even explained the science behind our fireplace’s buildup. He gave great tips on how to use it so that the air would circulate properly. Pricing was extremely reasonable. Highly recommend!

    5

    Great job identifying and fixing our broken, gas fireplace. Definitely go to them first in Chicago for any fireplace issues. Thanks team.

    5

    They’re lifesavers, literally!

    We had ignite out for an annual inspection and cleaning this fall. Turns out one of the last fires we had in the winter actually created a chimney fire! Thankfully we had the inspection before using it again, otherwise.. well who knows!

    Allen came out, professional as always to do the inspection and advised we not use it again until fixed. This was obviously a bummer given the cost associated to it. Thankfully, Allen worked directly with our homeowners insurance to cover a vast majority of the cost.

    It was a big undertaking; relining the entire chimney, brick work, etc.. Allen walked me through every step of it… His team was prompt, clean and super friendly!

    Not only will I continue to use Ignite for my annual cleaning and inspection. But I’d recommend them to anyone else who often uses their fireplace!

    5

    We had a great experience from start to finish with Ignite! From the intake call over the phone to the actual repair work that was done they were reliable and professional. We had an older gas fireplace that stopped working. Tommy did our evaluation and repairs. He was very knowledgeable, quick to assess the issue and kind! I would highly recommend them to anyone who needs repairs!

    5

    I hired Ignite last year to replace my flue, and was impressed with their work. They weren't the cheapest option out there but they using high quality materials which gave me peace of mind. The job was completed quickly and professionally. I’m very pleased with the work done and would recommend to anyone needing chimney services "done right"

    5

    Impressive service from Ignite Chimney and Fireplace. Their team exhibited utmost professionalism and attentiveness to our specific heating requirements. The installation of new piping for our HVAC and water heater was executed swiftly and meticulously, ensuring a seamless and tidy process throughout. Their commitment to quality service is truly commendable.

    5

    Carlos and Lou were awesome. They were very efficient and figured out the issue quickly. The office was also great about getting me scheduled quickly. Highly recommend this very professional team for your fireplace maintenance and repair

    5

    I would recommend Ignite Chimney and Fireplace to anyone who needs these services. Rob was on time, polite, provided valuable information, and did a great job.

    5

    Excellent company! Impressive from the beginning as you are given the knowledge about what needs to be done - and you can actually see it on video as the chimney is assessed. Everyone I have encountered is very professional, dedicated, talented and all with great positive energy! I highly recommend this company!

    5

    We ran into a building issue and they quickly came up with a new design that ended up being better than I could’ve imagined!

    5

    THE BEST! Excellent customer service! Allen was AMAZING! Fixed my problem in a manner of minutes. Will be be recommending this company to friends and family!

    5

    Great overall experience working with Ignite. Their reps are all professional and informative. They were very thorough and explained all the work they did (chimney lining). Thought that the process might take a bit longer but they finished before their target time. Grateful to have a nice company in the neighborhood. Highly recommend Ignite for your chimney needs!

    5

    Rob came by and did a thorough inspection of our fireplace and chimney. Allen, the owner, was also super responsive and helpful. Would absolutely work with Ignite in the future!

    5

    Had a great experience with ignite and highly recommend. They communicated clearly throughout the entire process. Tommy came out to quote me, he was very professional and knowledgeable. Tommy did flashing and cap on my chimney. Luca and Rey were the installers for the liner. They worked efficiently and quickly. Overall, it was a great experience and I appreciated them cleaning up so well after themselves too

    5

    Ignite was extraordinary. Allen visited my apartment and quickly and expertly explained my options for a new gas fireplace. I had a reasonable estimate within a few days, and less than two weeks after the initial visit his team arrived to install the new unit. They did a very professional and friendly job, taking extra time and effort to resolve an issue with fitting the new unit into my old fireplace, and to make sure I knew how to operate it. The new gas log unit looks beautiful and works great, and I'm looking forward to a cozy winter with it! I wholeheartedly recommend Ignite for its great service and high-quality product.