House Cleaning reviews in Chicago, Illinois

[Reply update] I appreciate the reply but just want to add additional context in case it is helpful. Based on my text from the tech, they arrived about 10am (great timing) and finished by 10:49am (based on the job complete text). Apologies for underestimating the time by about 29 min. I was not aware the weather naturally melted so much ice until the job was complete and I received the before and after photos (otherwise you are correct I would have cancelled). I just hoped an honest business would have called me back prior to starting the work to let me know the need/scope has changed. As I would in my own work if the original task was no longer needed or recommended.

[Original review] Reached out for help with ice dam removal and was quoted $800 since it would take a full day. I felt taken advantage of as I’m out of town and with the rain most of the ice melted away and only took 30 min to remove what was left. When I called to discuss a reasonable adjustment given the job scope changed, I was given a message from the manager that there is nothing they can do because they did not have time to schedule other jobs to make up for it even though they agreed the rain melted most of the ice and the full job was no longer needed. Sharing given the dishonest business practice and unwillingness to discuss any reasonable options.

They did a great job cleaning my windows and screens at a fair price. I will use them again

On Point did a great job on our windows. Timely, professional, and thorough.

Everything about the process was easy. Great communication from the get go. Came to the house on time and did the work as promised. Jacob is also a great guy and I am glad to have worked with him. About as easy a recommendation as I have ever given.

Jake and his team did an excellent job! Will be using him every year for windows, power washing and gutter cleaning. So glad I found them!

Jake and his team are the BEST. We’ve been using him for years and refer him to just about anybody with a roof and/or a window! Super nice guys, too!

Nice job. Great guys. Even though they had a full schedule they fit me in to clean windows for my daughter’s graduation. Thanks Jake and crew!

Jake did a great job. From coming out to give an estimate, communicating,
And completing the job. Completely happy with the work.

On Point cleaned the gutters as I didn’t have the time this year. Completed the work quickly, efficiently, and cleanly, which is hard to find these days. Professional and timely to schedule / complete the job. I highly recommend On Point Exterior and will use again in the future!

Jake and his team do an awesome job! I look forward every year to getting my windows cleaned. Very professional and friendly.

Fourth year in a row using On Point. Jake never disappoints, Windows look great. Booking my appointment for my house washing and side walk cleaning.

Jake did an amazing job doing a full service for our older home. We needed a full home and garage wash, all patios and sidewalks pressure washed, and both our decks scrubbed down. The house didn’t even look the same when he was finished. I could smell how clean it was down the street and it was a whole new color! Very professional work and a solid guy! Very fair pricing for all the services he completes and the detail he ensures.

I recently used On Point Exterior Care, for my newly remodeled home. 21 windows cleaned of all the construction dust and material. Extremely satisfied with job and cost. Jacob was a delight very professional and efficient.

We contacted Jake to come clean our gutters and roof. We were super satisfied with his professionalism and the outcome of the job! Thanks for everything! We’ll be contacting him again for the windows too!

I would highly recommend On Point window washing company. The guys were on time, polite, efficient, neat and did an amazing job on my windows. I will definitely be using them in the future.

We have used On Point Exterior Care for 15+ years for spring and fall window cleaning and screen installation. Adding power wash this year. The team does a great job, very conscientious, always on time, and the house looks terrific. Very professional

Very pleased w window cleaning service provided by On Point Exterior Care. Jake and partner did a excellent job of cleaning very dirty windows. Very professional , efficient and organized. Highly recommend

Jake & his team are professional, tidy & do a great job. I have used them both for window & gutter cleaning. I highly recommend their service.

Bryan

So glad I found Jake. Does a great job on my windows, helps with heavy stuff, communicative and on time. Does my gutters too. Very responsible.

So happy with the holiday lights added to our home. The team was easy to work with, super responsive, and very kind and friendly. I will definitely keep them in mind for future exterior needs related to my home

Jake and his crew did an excellent job! My windows are crystal clear. They were also very quick, respectful and showed up on time. I plan on having them back every spring.