HVAC reviews in Chicago, Illinois

4.7 based on 6279 reviews Back to the listing
    5

    Woke up to an unsettling temperature drop and a malfunctioning furnace. Thankfully, this company arrived promptly, diagnosed the issue, and fixed it on the same day. Their pricing was fair, and their service was efficient with clear explanations of the work done. Great experience overall.

    5

    I needed help with my air conditioning, and the Alpha team responded quickly - within an hour of calling. They did a great job fixing the issue and were very professional and knowledgeable. They even gave me some helpful tips on how to keep my AC running smoothly. Overall, I'm very happy with the service and would definitely recommend them.

    5

    I recently used this company's services and I'm thoroughly impressed. They delivered high-quality work with complete honesty and a friendly demeanor. Their punctuality was spot on, making the whole process very satisfying. I would definitely recommend them for reliable and top-notch cooling solutions.

    5

    I recently had to replace a motor blower and got taken advantage of by Deljo's overpriced quote. Luckily, I got a second opinion from Alpha, who offered to do the job for a fraction of the cost on the same day.

    The technicians from Alpha are knowledgeable and efficient, taking the time to identify potential issues that might be worth addressing. They never try to sell you services you don't need, which is refreshing.

    Overall, I'm extremely pleased with the professionalism I received, and I'd highly recommend this company to my fellow homeowners - they're fair, upfront, and genuinely committed to doing a good job.

    5

    We had a small job - replacing the head of a Zone 2 valve on our boiler - and got quoted ridiculously high from other HVAC places. It's clear they don't want to tackle such work. Alpha took one look at the job description and responded fast. They did it that day for a fraction of what I was expecting, which is more than I can say for the others. The guys who came were super friendly and resourceful - exactly what I needed.

    5

    I recently used Alpha Cooling and Heating, and the experience was outstanding. From the beginning, the representative, Mohammed, displayed excellent customer service skills, taking the time to thoroughly explain his troubleshooting process. After an initial fix, the system wasn't fully resolved. I called back, and Mohammed didn't hesitate to return the next day to continue investigating. He skillfully navigated a challenging HVAC closet to identify the problem. His professionalism and attention to detail were impressive. The service was completed efficiently, even under challenging conditions with a heat advisory in effect. Mohammed is a true professional who genuinely cares about his customers.

    5

    Quick response time was a lifesaver when my AC broke down. They sent someone over promptly and had it fixed in no time, which is exactly what I needed. Good job!

    5

    Finding a reliable repair person is a rare find these days, but Alpha Heating and Cooling shines as an exception.

    What sets them apart:

    Their promptness: They arrived promptly when our boiler malfunctioned, assessing the damage with care before getting to work.
    Attention to detail: The technicians were methodical in their approach, taking the time to diagnose issues and estimate parts and labor accurately.
    Transparency: Alpha explained each component's cost and timeline upfront, giving us a clear understanding of what we'd be paying for.
    Value for money: By identifying opportunities to save, they prioritized our interests over their own profit margins.
    Trustworthiness: Their long-term strategy for maintaining the boiler was reassuring, especially as new homeowners.
    Empathy: The team acknowledged my concern when faced with a 10-degree drop in temperature, calming me down with their genuine approach.

    Overall, I trusted their expertise without hesitation.

    5

    The disaster was a scorching hot day with the air con failing completely. I contacted the seller of the unit they installed but had to wait days for a repair. I reached out to Alpha Cooling & Heating and Mohamed responded almost immediately. He arrived within 24 hours, walked me through what he was doing, fixed the issue, and exceeded my expectations. I'm extremely satisfied with their service - I wouldn't consider anyone else now that I've seen how they operate. Thanks to Mohamed, my AC is working flawlessly again. Alpha hands down outperforms the competition in my book.

    5

    Mohamed did a great job on short notice, offering good and affordable solutions to get heat working again. Highly recommended.

    5

    Alpha HVAC did a great job - they showed up promptly, were very professional and got the faulty high-limit switch on my furnace sorted out quickly.

    5

    We were really impressed with the team, they kept us informed throughout and did an excellent job at a fair cost. Their service was top-notch, we're already looking forward to using them again in the future.

    5

    They installed the furnace perfectly, ensured everything worked smoothly, and offered a fair price - I'm extremely satisfied with their service, especially with how patient and knowledgeable they were during the process.

    5

    This guy did a great job, no complaints. Needed heating fix ASAP at 5am, called Alpha Cooling & Heating at 7am, and he showed up an hour later. The repair guy Muhammad sorted it out quickly and was happy to lend a hand with another task too. He's definitely the kind of guy you'd want to call again in the future.

    5

    Mohamad from Alpha Cooling & Heating delivered top-notch service. He arrived promptly the same day I called and kept me informed throughout the process. His explanations were clear and concise, helping me understand the issue and what to expect moving forward. When a similar problem arose weeks later, he was back within an hour on a bitterly cold day and got it sorted immediately. Highly skilled, dependable, and pleasant to deal with – no complaints at all.

    5

    Alpha Cooling & Heating delivered top-notch service. I had an issue with my heating system on a freezing night, and they arrived promptly to resolve the problem. They quickly identified the issue and fixed the boiler, ensuring everything was functioning correctly.

    The technician, Mohammad, exceeded expectations. Not only did he fix the primary issue, but he also serviced all my heating pipes and cleaned the entire system as a courtesy, plus performed another round of maintenance on the boiler.

    Mohammad's professionalism, dedication, and attention to detail impressed me. I'm grateful for his exceptional care and follow-up check-in a couple of hours later. If you need reliable heating and cooling work, I highly recommend Alpha Cooling & Heating - they did an excellent job with outstanding customer service!

    5

    I'm incredibly grateful for the team at this company. Our heater stopped working during single-digit cold weather and they stepped in right away. The quote I received was much lower than what we'd been told elsewhere, $8k. They installed a brand new Rheem in under 3 hours - an impressive feat. Their efficiency and speed were top-notch. I'm thankful for the service and would highly recommend them to anyone who needs heating or cooling help.

    5

    Excellent service provided promptly.

    5

    Very efficient, courteous and prompt service, would certainly use again.

    5

    Excellent job with great professionalism and customer service.

    5

    Great service from a true expert.