HVAC reviews in Chicago, Illinois

This company is excellent to deal with. They're highly responsive, professional, and deliver high-quality work on our recent furnace installation, which was also a great value considering the competition's quotes. We'll continue to use them in the future.

We had our HVAC system installed by David Rojas, who did an excellent job. He demonstrated exceptional professionalism and a strong commitment to delivering top-notch work. Joshua John-Baptiste from Four Seasons also impressed with his reliability and follow-through on the quote. Overall, every aspect of the installation was handled with care and attention to detail, earning top marks for everyone involved at Four Seasons.

I had a fantastic experience with this home services company. They offered great value for money, which was impressive considering the speed of the installation. The technicians I met were very knowledgeable and assisted me well. The team's attention to detail was excellent, making the whole process seamless. I'm extremely satisfied with my service.

James Kierra's service was top-notch. He ensured everything was functioning correctly before departing, even explaining which filter was ideal for my setup. Professional and knowledgeable, he took the time to explain the issue with my furnace. His expertise and workmanship are highly recommended; I would confidently suggest him to anyone seeking a reliable furnace maintenance service.

I was about to give them five stars due to their professionalism, punctuality, knowledge, and cleanliness after the work completed. The technicians are top-notch.

The problem lies with their back office. It's been a week since I received my contract detailing the products purchased, maintenance, and warranties provided. Despite numerous emails and phone calls, I've yet to receive this essential document from the same individual who initially promised it over the phone. Given that even basic purchases warrant a receipt, it's surprising they struggle to provide a comprehensive contract for thousands of dollars worth of equipment like furnaces and AC units. This lack of follow-through is disappointing.

Jakub installed the furnace, A/C, humidifier, and UV lights well, taking his time to get it right. He's meticulous. The system now functions properly. The entire Four Seasons crew, including Mike, Sal, and Kris, were accommodating and assisted with a smile.

Four seasons has consistently exceeded our expectations. Their technicians are always highly knowledgeable and professional. They take the time to explain complex issues in a clear, easy-to-understand manner. Our recent visit with Chris was no exception - he was courteous, knowledgeable, and transparent in his approach. We'll continue to rely on them for all our HVAC needs, thanks to their helpful service.

Andrew did a solid job with the toilet installation, taking around an hour to complete. He seemed confident and took care of cleanup. The work itself was flawless. However, I was surprised by the hefty price tag - considering we already had the tank off and purchased our own unit, it felt excessive for such a quick turnaround.

We hired Four Seasons for a comprehensive furnace and boiler check-up for our three-unit building. Jorge arrived promptly, as scheduled. He was courteous and expert, making recommendations during his inspection. We opted for a new furnace, which we found reasonably priced. As long-time customers, we've consistently been impressed with their technicians' professionalism and training. The team has always accommodated our schedule, and the scheduling staff is attentive, taking the time to understand our needs and find suitable appointment times.

I'm usually not one to leave negative reviews, but my experience with this company has left me frustrated. We initially contacted them because our AC lines were freezing up. They arrived on a Sunday, which was helpful (Appointment 1). However, they claimed they couldn't work on it or diagnose the issue until the lines were thawed. We paid $85 for nothing in return. Okay, fine.

The next day, my wife had to take off work for them to come back and supposedly fix the problem (Appointment 2). The technician showed up but couldn't find anything wrong - instead, he recommended we clean the fan in the air conditioner. We paid $95 for his services, and he left shortly after. However, less than an hour later, water started pouring out of the air ducts near the furnace (Appointment 2). We called them back to come fix it, but no one was available. We had to schedule another appointment for Tuesday evening.

The technician arrived again, and the lines were frozen once more - not what we needed (Appointment 3). So, we're now scheduled for Wednesday evening, hoping that this will be the turning point (Appointment 4). Unfortunately, it didn't happen. The tech didn't read the notes from the previous visit instructing him to wait until after 5 PM, so he cancelled our appointment.

We had to schedule another one with them (Appointment 5), and the technician tried to diagnose the problem but couldn't pinpoint the exact cause. He pushed for me to spend $5000-$6000 on a new furnace to fix it. I didn't want to hear that again, so I got a second opinion.

The second tech from another company came out and was able to identify and fix the issue (pics attached). It cost me $350, which is nowhere near what Four Seasons was pushing. I don't recommend this company.

The installers and service technician, Sal Reynoso, provided excellent support with our new furnace installation. As a retiree on a budget, I appreciate the affordable monthly payments. It's fortunate to have professionals like them working for Four Seasons. They demonstrated in-depth knowledge and executed the job flawlessly.

We've had good experiences with 4 Seasons. They moved our large furnace outside and installed the new hot/water heater in a tiny utility room - impressive. The installers were efficient, finishing by 5:30 pm on the same day. Unfortunately, when we discovered the unit was faulty upon start-up, their installation team missed it. Thankfully, a service technician arrived promptly to diagnose and repair the issue. Parts took a day to order, but they came the next day and the fix worked well - a relief!

We had a fantastic experience with our water heater repair, thanks to both the diagnostic technician and the repair specialist who did an outstanding job. They communicated effectively and presented their work in a clear, professional manner. The explanations given were detailed and easy to understand, including how the tank works, what went wrong, and the replacement process.

What impressed us most was the thoroughness and transparency displayed throughout the process. It gave us confidence in the repair and allowed us to ask questions without hesitation. We're grateful for their expertise and professionalism.

We're extremely satisfied with Four Seasons. We bought a new furnace and central air system last year, which came with free cleanings for five years. The new furnace is surprisingly quiet and greatly reduces dust buildup in our home. Their pricing is very reasonable. What really stands out, though, is their exceptional customer service. When we had our first furnace cleaning, the technician arrived on time, was friendly and efficient, and left us feeling satisfied. Immediately after he departed, we received a follow-up call to ensure everything met our expectations. It's refreshing to deal with a company that genuinely prioritizes customer satisfaction.

Alex and Antonio did a great job replacing our furnace when our heat went out. We got an inspection, estimate, and new furnace installed on the same day. The service was fast and the staff we met were friendly. Prices were reasonable. Overall, excellent service, would use them again.

I recently had a fantastic experience with this company, from initial quote to furnace installation. Everything went smoothly and professionally - no hiccups whatsoever. The installation team, consisting of two individuals, did an outstanding job that's even visible in photos I've shared online. It's clear they're committed to quality, as evidenced by the visit from their field supervisor. Overall, I'm extremely satisfied with the service provided by this well-organized company.

Kevin and his team did a top-notch job installing my new boiler. They kept me informed throughout the process, showed up on schedule, and left the site spotless - I'd definitely hire them again.

We initially thought the price was steep compared to what we found out later with research, but the work itself exceeded expectations. The installers showed great attention to detail and professionalism, being mindful of our property. They offered suggestions for alternative locations and arrangements, cleaned up thoroughly after completion, and explained proper usage and maintenance. The team installed a new furnace, chimney exhaust duct, and AC, as well as reinstalled our all-house humidifier. Their visit lasted around 12 hours. Overall, we're happy with the service and would likely use their company again in the future.

I had an outstanding experience with the installation team from Four Seasons. They came across as genuinely respectful, professional, and well-prepared. The technician was knowledgeable and made me feel heard. Her work was of high quality, and she left everything spotless. I appreciate her attention to detail and overall dedication to getting it right – thanks for a job well done!

I've compiled an exhaustive account of my experiences with this home services provider, which has left me feeling thoroughly disappointed.

The installation process began on what seemed like an eternity ago – eight days have passed, yet the job remains incomplete, and neither the AC nor humidifier has been installed. This is in stark contrast to the advertised timeframe of 1.5 days.

To make matters worse, the initial installers botched the new furnace, requiring a replacement heating element that was incorrectly installed by subsequent techs. These individuals not only wired it wrong but also blew my breaker, causing scorch marks on my breaker box and smoke – an alarming situation that could have set my home ablaze.

The consequences of this mishap were far-reaching; I lost access to water for a full day and night due to the blown breakers affecting my well pump, hot water heater, and softener. This, in turn, had a devastating impact on my daily routine and overall comfort level.

Communication within the company is woefully inadequate – techs seemed oblivious to the actions of their counterparts, leading to a series of miscommunications, missed appointments, and uncoordinated parts orders. Moreover, repeated calls went unanswered, leaving me feeling frustrated and neglected.

One individual, who I'll refer to as the electrician, displayed an astonishing lack of empathy during his safety check on my breaker box. His impatience was palpable, and his demeanor came across as dismissive – a far cry from the professionalism I had hoped for.

Over the course of seven days, multiple technicians visited my home, with only a handful arriving on time. The rest showed up significantly later than expected, leaving me to endure an agonizing wait that would have been unacceptable even in more ordinary circumstances.

By the time this ordeal concludes – if everything goes according to plan, which is far from certain – I'll be left with an outdated furnace rather than one that should have functioned flawlessly from the outset.

The installation of my Nest thermostat was also marred by subpar workmanship. Furthermore, with two furnaces in operation, my electric bill will skyrocket – a significant expense that could have been avoided had this project progressed smoothly and efficiently.

In light of these experiences, I can honestly say that my trust in this company has been irreparably shattered. I would caution potential customers to exercise extreme caution before committing to their services.

On the rare occasion when things went relatively smoothly, it was largely due to the efforts of a senior technician who displayed a commendable level of expertise and genuine concern for my family's well-being. His dedication and work ethic were a beacon of hope in an otherwise bleak situation.

Despite this singular positive note, I am still left with deep reservations about using this company for my heating and cooling needs. The experience has been nothing short of debilitating – especially during the freezing temperatures that have made life even more challenging.

I shopped around for HVAC companies before settling on Four Seasons, and it was evident which one I chose.

Some other firms suggested boilers in the 120,000-150,000 BTU range for my small townhouse with only 90 feet of baseboard - but they were way overkill and ridiculously expensive. In contrast, Keith Williams took the time to break down the heating load, why proper sizing is crucial, and the technical reasoning behind his recommendation. It felt like he was genuinely trying to help rather than just making a sale. His expertise and composure put me at ease.

The installation team - Adan Ruiz and Edgar - were top-notch. They were organized, meticulous, and extremely detail-focused. They thoroughly cleaned the system, checked pressures, tested every baseboard, and ensured everything worked flawlessly before leaving. A supervisor stopped by during the install to review their work, and customer support followed up to schedule a quality audit - that's some serious attention to detail.

From start to finish, Four Seasons kept me in the loop with a clear, structured process. They didn't just hit you over the head with prices; they showed competence, transparency, and a commitment to doing things right.

Four Seasons stood out from the competition not just on price, but on their genuine expertise and dedication to quality. I'd highly recommend them to anyone looking for a reliable HVAC service.