HVAC reviews in Chicago, Illinois

As a licensed structural engineer, I can confidently say Reuben is an exceptional expert in his field. He promptly identified the issue with my mini-split system, whereas other technicians had struggled to diagnose it for hours. Although the repair was relatively straightforward, his instant understanding of the problem showcased his extensive knowledge and expertise.

Reuben impressed me with his sharpness, professionalism, and deep understanding of the trade. I wholeheartedly endorse him and Polar Vortex, having enjoyed a seamless experience working with him.

Ruben was really helpful and tried to fix the furnace, but it stopped working as soon as he left. We still need new parts, which will take a couple of days to arrive.

I recently had a great interaction with Ruben from Polar Vortex HVAC, which far surpassed my previous experience with another company that consistently told me I needed to replace my blower motor every year or so. Ruben diagnosed the issue and offered a better price, showing a clear understanding of the problem. His professionalism earned him my recommendation for future customers looking for reliable service.

We've been with Polar Vortex for years and are consistently impressed by their dependability and expertise. Scheduled maintenance visits always get done right, with any issues explained clearly. What really stands out is how quickly Ruben responded to our AC breakdown during a heatwave - we reached him at 8 pm and he had us up and running again the next day. Their reliability and professionalism are unmatched, making them an excellent choice for anyone seeking top-notch service.

We stumbled upon this company last summer when our AC failed on a weekend. They arrived promptly and quoted a very competitive price. When we needed boiler maintenance, they didn't disappoint. Booking was easy, the service was thorough, and the cost was reasonable. Ruben initially estimated an hour-long visit but ended up taking over an hour to get the job done properly. He even sent photos of his work afterwards. I'm not usually pleased with HVAC services, but this company has won me over.

Polar Vortex visited our building twice to clean the dryer vents. The setup was complex with three units connected to a stack vent on the roof and the other three venting separately outside.

Both visits were handled by Ruben, who demonstrated solid technical skills - he was confident, thorough, and efficient. His assistant Chris provided quick and strong support, making them an effective team. They showed respect for each unit's issues and treated us with politeness and professionalism.

I'm particularly thankful to Ruben for identifying a leak in my dryer connection and ensuring it's now secure. Thanks again!

We highly recommend Polar Vortex Heating & Cooling!

My AC suddenly stopped working, but this company was top-notch. Their response time was impressive, with technicians arriving promptly and efficiently. The service team was courteous and professional, making the experience seamless. They fixed my AC quickly and effectively – thanks for a job well done!

I had a meltdown in my home during that awful July weekend due to my AC failing catastrophically. Thankfully, this HVAC company arrived promptly and fixed the issue. They discovered a couple of components needed replacing. The staff were incredibly nice and efficient. Appreciate their help, even if it was an emergency fix.

The work was done quickly and correctly by competent professionals who identified and resolved the issue swiftly. Good service, very dependable.

They did a good job replacing the furnace. The new one runs perfectly and uses less energy than the old one.

I hired this contractor to install my HVAC system in my new Chicago home. Unfortunately, I soon needed air conditioning repairs after having a minor issue with my A/C unit. Fortunately, the technician was courteous, skilled, and resolved my problem promptly.

Company is absolute rubbish.

Unsatisfactory job from incomplete and sloppy technician.

Been loyal customers for a long time. We appreciate their integrity and reliability - they show up as promised every time.

"Extremely unprofessional. Claimed not to have taken on any new customers in two years - don't waste your time."

This driver's behavior was extremely aggressive, tailing me for miles on the freeway while attempting to cut me off twice and shouting obscenities. He exhibited disturbingly erratic conduct, making me extremely uncomfortable. It's alarming that someone can behave so recklessly and unpredictably while driving.

My experience with Seco was top-notch. I called them to fix my issue, and they arrived promptly - just two hours later. The technician did a great job, was friendly and answered all my questions. I'm thoroughly satisfied and appreciate their excellent customer service, which is why I'd highly recommend them.

This company is utterly unprofessional and disorganized. When I booked a service for three refrigerators, I accepted their higher rates in anticipation of good service. However, the agreed-upon timeframe was repeatedly missed. After an initial call, I was told a technician would contact me within days, but no one followed through. A second call led to an apology and a promise that someone would reach out within a week, but again, nothing happened. It's clear they didn't intend to keep their commitments. Ultimately, the manager told me that they wouldn't be able to send anyone to service my appliances at all. Save your time and avoid this business altogether.

I hired Seco Refrigeration to fix my mom's old water heater, which had stopped working on a Saturday afternoon. The owner himself called me back after I texted him for an estimate, despite not receiving a response until Monday.

Matt was the technician who came out to diagnose and repair the issue. He listened patiently as I explained the situation and assured me that my mom's safety wouldn't be compromised if we waited a bit for the water heater to work again.

The next morning, Matt returned to fix the problem. After inspecting the water heater thoroughly, he got it up and running. Not only did he repair the issue, but he also took the time to explain what my brother should do if there were any future problems.

Now that my mom has hot water again, she's happy, which makes me grateful for Matt's compassion and expertise. Seco Refrigeration is a family-owned business with over 40 years of experience, offering various commercial services like refrigeration and boiler heating.

Unbelievable driving skills by this individual on the interstate today. They were aggressively following other vehicles, putting everyone at risk. Immediate action from management is urgently needed to prevent a disaster.

This company's driver showed alarming behavior, yelling at another driver on the road. Given their professional image, it's disappointing to see one of their staff members display such anger while driving.