Landscaping reviews in Chicago, Illinois

Very satisfied Ron did his thang

Their drivers don’t stop at stop signs

Rude and impatient.

Extremely unprofessional employees.

This is a very reliable and professional service.

Refused to take jobs too busy what a shame they have such good reviews.

I highly recommend this company. Very good service at an affordable price.

Couldn't be happier with Williams Landscaping. I had some big projects and they did an excellent job!

I second the other comments on here. Mr. C needs to, at the very least, have a payment portal and have a person in the office to sort through billing issues.

Have called multiple times and no one returns your phone call. Was charged for 2 fall clean ups and did not receive any.

I'm using this service but I'm disappointed. They charge me for service that was not properly performed. I call several times to find a solution but there was no response. My calls were just ignored. Very disappointed about this service.

They mowed my house and it looked so good! The stripes were perfect and the edging was crisp.

Williams Landscaping is the worst. The driver/supervisor is abusive, rude, and inconsiderate and tries to intimidate you if you complaint. They constantly blow leaves on other peoples property and our extremely abusive to people in the immediate area. You can't talk to them without them pretending they can't talk English.

Do not use them! They came a couple times middle of the night (3-4am) to clean snow with loud snow blowers. Shoveled my furnace intake and exhaust close causing it to shut it off and filling my basement with gas and exhaust smell. Almost called the fire department. Can’t reach their office at all during business hours. Worst company ever!

Our first year with them has been great. Fairly priced and dependable. We had new sod put down and a few small projects, pleased with all. We tried others and were never really satisfied. Decided to give them a try.

We have been clients of Williams Landscaping for the last 15 years. After that long of a relatinship, we are tired of being treated like we don't matter. The company came to cut our lawn in October and proceeded to rupture a gas tank from one of their lawn mowers, the fire department was dispatched and cleaned, however a huge swath of our lawn was damaged. We did not receive a call from the company and in fact the workers left without saying a word. A neighbor smelled the gasoline and called the fire department. We called Williams, we received a text saying that Mr. Williams would come by and replace the damaged lawn, we received no follow up, no apology and lawn was not replaced as promised. We feel that after a 15 year relationship and hundreds of dollars paid, we would deserve better customer service from Williams Landscaping and from Mr. Craig Williams specifically. So we have fired Williams and would caution anyone prior to using their services, we are extremely disappointed and expect more than dead silence.

I've been using this lawn service for numerous years now. I've been very happy with it. The guys who come out every week are very courteous, they are quick and always do a meticulous job. The best thing is the great price for the service. I just switched last year from True Green for weed control service to William's service and they were much better at getting rid of the Creeping Charlie than true green. True Green just kept coming up with excuses as to why it's so difficult. I recommend William's landscaping to anyone.

Unfortunately i hate writing bad reviews. But everyone needs to know how unprofessional Craig and his landscaping team are . Called for almost 2 months about something they screwed up . Finally got a call back and he was upset and screaming on the phone . This is not how you talk to people and judging from everyone’s else review you seem to do the same . Anywho , please use caution ⚠️ when hiring this landscaping company . Very sad and disappointing

They've taken care of me the past eleven years, and my yard looks better and better with time! The landscapers are attentive to detail and efficient. It's always great to see Craig, and Jean (Gene?) in the office is lovely to work with over the phone🙂

I really wish I had read some of these reviews before hiring Williams. The person who helped us with scheduling our cleanup and mulching and the workers we met were all very nice. The owner, unfortunately, is not. For such a respectable company in our area, I was surprised by the way Mr. Craig treats his customers. Don’t support businesses that undervalue and disrespect their clients.

Poor services, lack of communication and customer service! I would not recommend this company to others. I experienced issues with their fall services and contacted the owner several times to express my concerns. After two months and several unanswered calls, I finally spoke with William. I explained the poor lawn care leaf service I witnessed and we agreed upon a fair cost.

At this point, I was disappointed with their services but confident that moving forward they would improve. Therefore, I contacted the company to request a lawn care service quote for an additional property and received no follow-up phone call or email. After several attempts I spoke with William and was then informed that they were disappointed with the dollar amount we agreed upon due to their poor services. With that being said, I cancelled my services and will not be using this company again! I do not work with business owners that provide below par services with poor communication.