Reviews of local pros in Chicago, Illinois

Not going to lie went to competitor for tree didn't have any ,home depot did 😊

The customer service is horrible I'm not recommended to go there

Worst one so unhelpful and rude the manager refused to look up my account to resolve an issue sooooo frustrating

Needed some pvc poles for a mesh fence im making for my vegetable garden in back, found the poles they cut them in half for me and found the mesh for the fence and the ties all in one place. And while I was there got some more vegetable plants. Love my home depot.

Employees are useless. Every other home depot has someone to help load your Christmas tree on your car after purchase. Not only was that not available but we had to wait a long time for an employee to come cut tree trunk and wrap tree in netting. What finally prompted me to write this review was when I asked for twine to tie tree to car. They had no twine there, I was told I had to walk in the store and find it because she didn't know where it was. I asked her if she could call someone over to bring some as it just makes sense to have some by the garden center check out and she simply said no. Walked in asked one worker who told me "It's in the middle over there". In the middle where?" I asked. Middle over there she said again and pointed towards the registers. Didn't see anything so I asked yet another person and was told (in the rudest tone possible, like am bothering him asking him to do his job), "see that box, you know that says t.w.i.n.e", like I don't know how to spell and he just walked away. Will never come here again.

very bad service return.
I was told they wouldn't take it because the package weighs 20lb, but otherwise they took it without any problems

I love this place,like my second home, they're friendly

Spring time is time to malch and they have plenty of it there along with what you need to start your garden come alive

Very decent store. it's better than walmart in fullerton Ave. Parking is better . Farmacy is good too.

I have been calling this location for more than 30 min no answer at all
Way to go walmart

We feel like since we have to bag ours own bags , you shouldn't have to ask for our receipt, you should have kept the ppls to register our stuff up so that way when we get to the door we don't have to be stop and ask for our receipt.stop being cheap and give the ppls a job,that way you know who stealing .ijs......

Fantastic experience. Crew was expert and efficient. I will absolutely call on this company again for exterior projects!

Edit 2 years later: used them again on a different project and was once again impressed with the quality and efficiency. Absolutely excellent work.

Professional service. Garage roof done quickly and neatly. They did a great job of cleaning up after the job was done. When we wanted one adjustment made to something, they were very accommodating. I recommend them without hesitation.

Excellent service and price. I live nearby and Steve came to my house and gave a very competitive estimate. A complete tear off and reshingle was completed in a half a day a couple of weeks ago. I am very happy with the work and the price. I wouldn't hesitate calling Ed and the gang again.

Just wanted to say thank you for the great work, on my house in Harvey IL, Ed and Josh and the whole team thank you. I definitely reccomend using second city roofing!

I Emailed Second City on a monday night with what I needed done . Tuesday morning I received a call from Ed Baker. After speaking with Ed, he told me I can have someone their in an hour. Luis showed up and we talked. I felt very comfortable with him. I called luis on a couple of occasions with questions and he either picked up right away of called me back within the hour. the crews that did the work were respectful of my neighbors and friendly. I reccomend Second City to anyone that needs work done on their house

I had a two story back porch rebuilt, the job was done in a timely manner, The workmen were very timely and most of all very clean, The representative Casey Zepka was the best, very kind, returned calls , took time to answer and explain everything to me, kept me well informed, , The price was reasonable than competitors. I was really impressed with this company and would recommend them 100% to family and friends

They redid the roof a few years ago and it was great. Recently we experienced a leak and Second City had someone at the house that evening to look at it. The next day they were on the roof making the repair. They even had someone come in to fix the water damage on the ceiling, and they did an excellent job. I could not be happier with this experience. Second City stands by their work, are helpful, and responsive. They do a fantastic job.

We recently had our roof redone by Second City. We cannot say enough good things about the owner, foreman and this company. They were professional and very polite. They're bid was competitive with other companies but what sold us was their promptness in communication during the bidding phase. The whole job took a total of 3 days to complete. They cleaned up every single bit of debris at the end of each day. They protected our shrubs, trees, etc. We had a couple flat landscape stepping stones that cracked during the three days and they replaced the cracked ones on top of the six non-cracked ones on their own free will. In addition, they went around and recalked the interior part of every skylight in our house. We recommended Second City already to a handful of friends and would highly recommend them to anyone reading these reviews.

About ten years ago Second City helped us with installation of great quality windows. We needed their services again. I called booked an in home free estimate. Well they never showed up nor called. My husband called to see what happened and they were apologetic. We understand things happen that throw schedules off but a simple phone call would help. Not good to feel dismissed. Seeking help with another business.

I was so disappointed by this company. I had scheduled a quote for tuckpointing and a flat roof repair/replacement for our condo association. I found this company on Google and the reviews seemed very promising. I called on 4/18 and scheduled with Mark to come out at 3:30 on 4/24. on 4/24 At 3:50pm my neighbor messaged me that Mark was not on site and did not respond to her text. I called & Mark stated he totally forgot however he could be on site in 30 minutes. Totally understood these things happen- no problem. My neighbor walked him through the job of tuckpointing our 3 story building and the roof. Mark stated this was going to be 50,000-70,000 but he would give us a proper proposal via email. This # seemed really high but I was interested to get the break down as it is a lot of work. I have called weekly since then and each time I am told Mark is going to get right back to me- I will get a call same day and I never get a return call from Mark or the staff. The staff at the main number are very nice and helpful- but is this the service we will get for a 50,000+ job?? Total waste of my time and patience.