HVAC reviews in Des Plaines, Illinois

I recently had an issue with my water heater - a leak above it. While the problem wasn't directly related to Perfect Temperature's core services, they still took a look at what was going on. After checking with other companies, I found that some were prepared to charge me an exorbitant amount to replace the valve. However, it turned out all I needed was for the nut to be tightened. The person who came over, Tyler, could have easily charged me by then but instead chose not to, opting instead to let me know what needed fixing. As a result, the leak stopped and I was able to take care of my maintenance needs on the spot. What struck me most about this experience was Tyler's straightforwardness and willingness to work with customers without any hidden agendas. This transparency is reassuring for customers who want dependable service without overpaying. Overall, Perfect Temperature seems like a fair company that genuinely looks out for its clients' best interests.

I've been relying on Perfect Temperature for my annual HVAC maintenance needs - boiler and A/C upkeep only. However, things took an unexpected turn last winter when I discovered water leaking onto my basement floor whenever the boiler was turned on.

Intrigued by this issue, I reached out to Perfect Temperature to investigate. Sergio, one of their technicians, arrived at my place to examine the boiler system. His analysis revealed that the problem stemmed from a leak in a floor pipe connected to the baseboard in the basement.

I had other HVAC contractors stop by for quotes on the repair but Sergio's assessment and proposed solution stood out - rerouting the pipes through the ceiling in the utility room. Unlike some of the other technicians, he grasped the issue accurately and provided an efficient fix.

Once Sergio laid out his plan, I accepted it, mainly because he understood what was wrong with my system better than anyone else had. A permit was processed, and the Perfect Temperature office handled all necessary paperwork. Their team dispatched two competent lead technicians, Kevin and Ryan. These guys worked efficiently and completed the job in one day.

Their work inspected well, and I was pleased by how smoothly everything got sorted out without a hitch. Given my positive experience, I'll stick with Perfect Temperature for any future HVAC needs. As it happens, I didn't receive an invitation to leave a review from them - but I'm doing so anyway because I appreciate their professionalism and expertise.

We've relied on Perfect Temperature Control for our heating and cooling systems for several years. Their seasonal checks have consistently delivered quality work. The technicians are knowledgeable and assistive, explaining their process as they go. This regular maintenance appears to have prevented issues with both systems, allowing us to maintain trouble-free operation over the years.

We've been patching up our heating and cooling with various companies for 15 years, but it wasn't until now that we found one that can handle everything. Perfect Temp recently installed our furnace, boiler, sump pump, and two AC units. The work was done spotlessly clean and without any fuss - a pleasant surprise! Our sales rep, Sergio, is great to deal with, while the service tech, Sam, is top-notch. It's incredibly relieving to finally have an HVAC company that delivers on professionalism, cleanliness, timeliness, and competence. They truly stand out in Chicago as the best experience we've had - a welcome change from years of hit-or-miss service.

I've had a positive experience with Perfect Temp over the past two years. Initially, Mitch visited our old furnace to assess its condition, providing an honest assessment without pushing for a replacement. The following year, Sergio came out for a quote, offering a thorough rundown of options and comparisons. Their pricing is competitive as well.

We eventually purchased and installed a new furnace and AC unit. Perfect Temp completed the installation in December, with Mitch handling the final installation and ensuring I understood the process. This week, he returned to install the AC unit. During this visit, Mitch also helped me set up and familiarize myself with the new thermostat. He took the time to explain everything before leaving, and even double-checked the thermostat's settings before departing.

The work performed by Joe, the technician, was efficient and thorough. He took stock of what needed to be done, brought necessary tools, and got straight to work. His completion of the task without pause was impressive. The removal of baseboard radiators from the house was done expertly, showcasing his attention to detail.

Mike was fantastic - professional without being stiff. He clearly explained what he'd done and said thanks for the business. Every interaction with Perfect Temperature Control staff I've had is always helpful and informative. They're reliable, too. Their maintenance contract is a no-brainer. I highly recommend them - they've served me well for years.

I was pleasantly surprised by the ease of scheduling an appointment with PTC Inc. The communication was top-notch, with Brian and Ziggy responding promptly to my request and working with me to find a time that suited my schedule. When I wasn't available on the original date, they found an alternative for the next day.

Vince showed up as scheduled, quickly diagnosed the issue, and got to work repairing it within under an hour. The price was reasonable and there were no unexpected extras or hidden fees. Vince was courteous, professional, and took the time to explain what he was doing before starting.

What impressed me most was Vince's honesty about the condition of my system - I had been preparing myself for a worst-case scenario. Instead, he provided a straightforward assessment without trying to upsell or play on my concerns. That level of integrity is refreshing and has earned PTC Inc. a spot at the top of my list for future HVAC needs.

The technician arrived on time, which suited us fine. He was courteous, expert, and gave our furnace a thorough clean. Notably, he fixed a leaky pipe without extra cost. The company's customer service has always been excellent, and their prices are reasonable. We're extremely satisfied with the work done.

I've been a long-time customer and couldn't be more satisfied. Recently, I replaced my furnace and modified my ductwork based on Sergio's expert advice, which made a huge difference. Working with Ziggy and his team has been outstanding - they're incredibly professional, deliver high-quality work at unbeatable prices. Their level of expertise and service is unparalleled. Trust me, you won't be let down.

We recently had two jobs done by Perfect Temperature Control, both with great outcomes.

In June 2023, we replaced our old HVAC systems with new Carrier heat pumps and air handlers. We worked with Sergio, who was very knowledgeable about the installation process and explained the various issues that could arise. The company quoted two different systems, each with its pros and cons, but the Carrier system won out due to cost, ease of installation, and fewer technical complications. The installation team did an excellent job, and the systems have worked as expected so far.

More recently, in August 2023, we needed custom ductwork for a kitchen range hood that our contractor's sub couldn't handle. With only a week before we had to close walls, we reached out to Perfect Temp on short notice and sent over our drawings and requirements. Sergio estimated the work again, and they completed it extremely quickly. What was impressive was that Perfect Temp has an in-house sheet metal shop called Fab-Rite, which allowed them to re-make one of the parts while the installers worked on cutting a hole in the masonry wall. This expedited the entire process, ensuring we could complete our renovation schedule on time.

I'm consistently impressed by this company's efficiency compared to other repair services we've used. When our AC broke down, they arrived promptly and got it working again quickly. Sam has been reliable and helpful over the years, always explaining the process and being friendly to work with. He's taken good care of us multiple times, and I appreciate his professionalism. Thanks to Brian and the Perfect Temp team for getting us back on track when we needed it most.

I recently had a fantastic experience with this home services provider. From my initial phone call with their representative, the team's professionalism was evident throughout. They arrived promptly to assess my current setup and provided multiple options for me to consider. The installation process was seamless, with a clean and respectful approach to our property. The lead installer was efficient and personable, making the entire experience feel smooth and hassle-free. I'm thoroughly impressed with their service and would highly recommend them to anyone in need of home services - I'll definitely be using them again.

Alex performed well on our AC maintenance yesterday. He walked us through the system's workings and offered helpful advice for optimizing performance and extending its lifespan. His professionalism is much appreciated, making this company a valuable discovery.

I was sent to Perfect Temperature Control by my cousin, who works at Stanton Mechanical. They specialize in industrial HVAC, so it's impressive that they can handle both industrial and residential work. The initial contact was with Ziggy, who connected me with Sergio for an estimate.

Sergio took the time to break down the pros and cons of a tankless system, including any available rebates. We opted to have them install a Navien system in place of my old hot water tank. Kevin, the technician, was incredibly accommodating and professional throughout the process. He made sure everything was installed correctly, cleaned up, and returned to its original state.

I was extremely satisfied with the work that Kevin did, which is why I reached out to Sergio again for a quote on replacing my A/C and furnace. Sergio reviewed the entire house layout and explained how the ductwork configuration in my 2-story home would benefit from separate units for each floor. Other HVAC companies tried to sell me a larger unit that wouldn't have addressed the cooling issues on the second floor, causing increased condensation in the ducts and house.

Sergio recommended a Mitsubishi ductless system for the second floor, with a competitive quote. Kevin returned for installation, taking two days to remove old systems and install new ones. He fine-tuned the Navien system so that we now have instant hot water throughout the house.

I'm extremely pleased with Perfect Temperature Control's professionalism, responsiveness, and dedication to client satisfaction. Their commitment to meeting customers' needs is impressive. I would highly recommend them for any HVAC or hot water heater work.

I booked an air con maintenance check with this company. Thankfully, everything was functioning properly. The technician, Mike, was very cooperative, explaining the basics of upkeep and offering useful tips for keeping it in good shape.

I'm grateful for Perfect Temperature Control's swift replacement of our faulty water heater in just over three hours. The team executed the delivery with impressive efficiency, seamlessly coordinating the removal process with the new tank installation. Tech Mike, arriving at 11am, was exceptional - friendly, tidy, and knowledgeable. He wrapped up his work by 2pm. Unbelievably, the whole experience was seamless. Thanks again to P.T.C.

I've relied on [Company Name] for furnace and AC maintenance for years, and they consistently show up on schedule, treat me with respect, and deliver quality service. I'd wholeheartedly endorse them.

Perfect Temp nailed it when it comes to HVAC expertise. I recently had a new heating and air system installed by their team, which was remarkably swift and efficient. The whole process was seamless, thanks to the kind, friendly, and professional service from the crew.

Their quote process was thorough, taking into account price and budget as well as specific setup details for my home. From initial quotes to final installation, Perfect Temp got it spot on. I'm thoroughly impressed and would never consider anyone else for HVAC needs - 10/10, hands down.

I've relied on Perfect Temperature for my heating and cooling needs since 1998, and their performance has consistently impressed me. Their technicians are top-notch, along with the office staff who always respond with courtesy, helpfulness, and fairness. It's no surprise that the owner himself often answers calls, as his commitment to integrity and compassion seems to trickle down to every level of the company. I've seen it firsthand in my interactions with him. If you're looking for reliable HVAC service - whether for a new installation or maintenance - Perfect Temperature won't let you down.

I recently received a service call and was assigned Joe as the technician. I'm consistently impressed by the professionalism displayed by Perfect Temp's staff. On time, courteous, and clear in their explanations, they present options without being pushy. As a long-time customer - over 20 years now - my loyalty remains unchanged.