HVAC reviews in Des Plaines, Illinois

The service was decent, but the assistance wasn't as helpful as I've had elsewhere.

I got what I paid for in terms of professionalism.
To mitigate the harsh winter colds and sweltering summers, I took matters into my own hands. Replacing both old furnaces was a priority - mine were 16 years old.
Sears Home Improvement's reputation for reliability led me to choose them. The installation process wasn't without hiccups.
Credited to project manager Christi, sales rep Jose, and technician Eddie, the job got done despite initial challenges.
The team that handled my replacement was exceptional.

Waad's team installed a central AC unit efficiently in a cramped space. They handled the ducting for both indoor and outdoor units without delay or extra cost. Their professionalism and timeliness are noteworthy - I'd highly recommend their services.

I highly recommend this company - they delivered excellent work and exceeded my expectations.

Stevenson's Air Control delivered top-notch service. Technicians were on time, courteous, and professional. The work exceeded expectations. Fast turnaround was impressive. Highly recommended - I'll definitely be coming back for future maintenance.

Stevensons truly puts customer satisfaction first with excellent, in-depth work that's reasonably priced.

Stevenson's get the job done and keep you in the loop when there's an issue with your heating or cooling.

I had Stevenson's Air Control investigate a leak in my HVAC equipment at my rental properties due to a property management company's request. Unfortunately, they made little progress in identifying the source of the issue, instead offering theories without concrete evidence. To make matters worse, they charged me an exorbitant amount for time I wasn't home when the appointment ended. After leaving for another commitment, their technician decided to take a closer look at one more thing and left a message asking me to return. When I called back, he informed me that he'd be waiting in his truck for two hours, despite knowing I wouldn't be home. When I questioned the charges, the technician became defensive and dismissive of my concerns. To add insult to injury, further inspections by other companies revealed that their initial theory was incorrect.

I've relied on this company for heating and air services for over a decade. Their staff are courteous, efficient, and deliver top-notch results. Having been referred by a colleague, I endorse their professionalism and reliability to anyone seeking similar assistance.

They exceeded my expectations with their professionalism, reliability, and transparency. The service I received was top-notch, and I'm confident in choosing them for future work. Their pricing was reasonable, and I appreciate their integrity - they're a trustworthy provider.

Alejandro was extremely helpful and knowledgeable throughout our experience. He provided excellent support every step of the way, from initial consultation to final installation.

Very satisfied with their professionalism and competitive pricing. Worked with Neal who was a pleasure to deal with - would definitely use them again and recommend their services.

A highly reliable team with excellent reputation, outstanding expertise, and genuinely caring attitude - I wholeheartedly endorse their services.

Quick turnaround, pleasant staff, seamless execution – I'd use them again without hesitation.

Nathaniel showed up on schedule and conducted a thorough inspection of my AC unit. He's one of the few technicians who actually knows what they're doing - after dealing with three other subpar guys over the past three years, he was the first to spot the issue with my amp settings in the circuit breaker, which made my AC ridiculously loud. I'm glad to have found a reliable service like GR Heating & Air Conditioning.

Nate saved the day for us when our air conditioner got knocked out by a brownout/power surge. He arrived unexpectedly on a Sunday morning after being recommended by my neighbor. The whole job was done in under an hour - impressive. Nate is a top-notch technician and his company is reliable. We're committed to using them exclusively from now on.

The technicians showed great respect for our home during the installation. They clearly communicated what they were doing, ensuring no mess or debris remained. Their professionalism is impressive. We'll highly recommend them to others.

Happily surprised by GR Heating & Air's exceptional service. I was away from home when a issue arose, but they promptly identified the problem on my return. The technicians not only fixed it, but also provided temporary space heaters until the replacement part arrived, showing their commitment to customer care and satisfaction.

Nate visited us on a Sunday, coming prepared and completing the work efficiently and professionally. His courtesy and demeanor were impressive, making a positive impression from start to finish. We're thoroughly satisfied with his service and will consider him for our future furnace needs.

Great job by Nate and his team, who quickly resolved the issue with my furnace. Excellent service - if I could give more stars, I'd do so!

Diego was extremely knowledgeable and friendly, clearly explaining the issue and delivering an outstanding performance. GR Heating and Air is a trustworthy company that doesn't overcharge or exploit customers. Their honesty and professionalism set them apart. Highly recommended!