HVAC reviews in Des Plaines, Illinois

A 30-year-old furnace was in trouble, but Jacob Rachus, a relatively young tech, handled it with ease. He diagnosed the problem fast and kept his workspace clean as he worked. Impressive professionalism - we'll be back for our next service.

Elliott did a great job - spotted a gas leak and fixed it right away. We're looking forward to having him come back for future work.

Craig and his colleague Jake were polite and informed. They double-checked everything to ensure a full service despite the initial assessment, which made them even more impressive. Their pricing was fair considering the work done.

I've learned to rely on Home Comfort for HVAC troubles - they came through again recently when an unexpected basement flood ruined my new furnace, which was only two years old. They applied some discounts to make the bill more manageable and were considerate about it. The actual work was top-notch too.

We had an outstanding experience with this HVAC service provider and would definitely recommend them to anyone who needs their help. From the initial contact right through to the final result, they stood out for their prompt responses, fair pricing, and top-notch customer service.

A huge thanks to Matt, who handled both our installation and a follow-up visit with impressive professionalism. He and his team were thorough in their work, treating our home with a level of care and respect that's hard to find these days. They turned up on time, worked efficiently, and took the time to explain everything clearly and nicely.

It's rare to come across a company that combines technical expertise with genuine customer care like this one does. We're absolutely delighted with the outcome and feel confident knowing we can trust them in the future.

I've used Home Comfort three times over the past year and have consistently been impressed with their service. Today's technician, Michael Olsen, was particularly impressive - professional, thorough, and a credit to the team.

We've relied on Home Comfort for our HVAC needs for years. They consistently deliver top-notch service from highly trained technicians. A standout was our recent visit from Michael - excellent service, every time.

Reyes has looked after my furnace since spring and each year in the fall. I'm pleased with their work. The technicians are courteous, considerate of mess, and tidy.

David Roman delivered top-notch service - professional, tidy, and efficient. His work stands out for its quality. I highly recommend him and Home Comfort without reservation.

Mike exceeded my expectations when dealing with two separate issues at once. He swiftly fixed the leaky pipe and replaced it with a more effective system, leaving me genuinely impressed with his expertise. The service was swift and professional.

The new air handler and AC unit is installed. Looking forward to enjoying cooler temperatures in October. I'm confident we'll have some warm days soon to put the units through their paces.

From start to finish, everything went smoothly. The technicians on site were all professionals and respectful. Great job by Dustin, Paul, Bill, as well as Ivica, John, and Mike - my team too.

We had an outstanding experience with this home services business. Craig was extremely helpful and kept us informed throughout the process. Despite making a difficult situation more manageable, they exceeded our expectations.

The follow-up visit by Paul provided excellent service once again, offering a thorough explanation of the system installation and estimate. The install team, Filo and Matt, did an impressive job completing the work in one day, leaving everything tidy and functioning smoothly.

The service arrived promptly, with Jose ready to start work as soon as he arrived. However, it turned out that the fan required a new motor, which contradicted my initial understanding that I was only paying for their labor. They then charged extra for 15 minutes, even though most of that time was spent on administrative tasks such as verifying part availability and obtaining approval, which didn't add any value to the job.

I had already removed the fan from the furnace before they started working, so it's unclear why they billed me for that additional time. The initial estimate of $1500-$2000 for a motor replacement was also eye-watering, especially considering my old furnace would need a more substantial overhaul costing around $6000. Given these figures, I didn't feel the service was worth the expense.

While Jose and his team were friendly, punctual, and tidy, their pricing strategy left a sour taste in my mouth. It felt like they were prioritizing profits over providing genuine value to customers. As a business, it's understandable that companies aim to generate revenue, but taking such significant liberties with labor costs can be off-putting. In the end, we decided not to proceed with their services due to the excessive pricing.

I recently found myself dealing with a broken air conditioning unit in an older home - of course, it had to happen! Thankfully, Home Comfort stepped up and provided exceptional service. They demonstrated a deep understanding of the issue, presenting viable solutions at different price points and breaking down the pros and cons of each option. Their expert technician, Craig, was spot on in his assessment and guidance. Paul took the time to clearly explain my options and lay out pricing, while Jesus, Elliott, and Matthew showed impressive craftsmanship as they installed a top-notch high-efficiency heat pump system. The final result is stunning - I couldn't be more pleased. What really impressed me was the team's evident pride in their work, which makes a big difference.

Craig delivered exceptional service for my HVAC system, being highly professional, efficient, and knowledgeable. I'm thoroughly pleased and strongly endorse his work.

He arrived promptly and showed great professionalism, explaining his work to me. He went straight to the furnace and got to the bottom of the issue. Thankfully, the problem was resolved without any further issues. The new thermostat he installed worked seamlessly and I'm impressed with the service. Mike's team truly stands out - their expertise and courtesy make them the go-to choice for home services.

Jose from Home Comfort fixed my leaky furnace and did an excellent job. He worked efficiently, explaining every step and ensuring I understood the process. His professionalism and attention to detail were impressive, getting my system up and running quickly. Highly recommended.

I'd rate this company a 6-star experience. The technician, Michael, was extremely knowledgeable, efficient, and personable. He performed an outstanding job preparing our furnace for winter, inspecting it thoroughly and ensuring everything was in working order. I have complete confidence in their ability to handle all my heating and cooling needs. It's reassuring to know they're just a phone call away, providing a level of service that's both convenient and comforting.

We got a new tankless water heater from Home Comfort 10 years ago. Lately, it's been acting up - making weird noises. We called them again and Michael came out the next day to take a look. He checked everything over, did some routine maintenance, and we were back in business.

Great experience with this company. They took the time to understand my issue and provided expert guidance, far exceeding what other companies have offered in similar situations. The technician showed genuine knowledge and professionalism.

Craig showed us exactly what was wrong with the heater and booked the necessary replacement in a timely manner, giving an estimate of when we'd be fixed. He's clearly competent and easy to get along with - exactly what we needed for our visit today.