Reviews of local pros in Des Plaines, Illinois

Daniel and crew are great! Their installation work is truly top notch. From the very beginning, their attention to detail was amazing. They covered everything from floor to counter to bed surfaces to protect them. Our windows were installed with expert care and the attention to detail is amazing. The new woodwork and trim is way better than the original with casing and fit improvements that just make these windows more beautiful. Their cleanup was through right down to vacuuming the carpets that they covered. It was worth the price, and Daniel and crew are truly the best.
Thank you for an amazing job well done!

We just had 12 Andersen windows installed by Daniel and his crew in about 8 hours—and we couldn’t be happier. This is the second time we have used Andersen to replace windows in our home, and once again the experience was top notch.

Daniel and his crew were incredibly efficient, professional, and clean. They were respectful of our space and even went above and beyond by blowing the dust off our front walkway before leaving.

Customer service from start to finish has been excellent, and a big thank you to Daniel and his team for being so communicative throughout the day and keeping things running smoothly and on schedule.

We highly recommend Andersen windows and this installation crew!

Guys were very efficient and knew their job. They took all safety measures. Even as hot as it was they got the job done in the amount of time they said they would. They cleaned everything where I will not have to do a whole lot, just basic washing of the floor. Love our new picture window with sliding windows on the side. Will be so much easier to clean all around. Because I like to decorate for the holiday's, it will be fun. Thank you so much to our installers, you did a great job. Thank you to all at Anderson Windows. We are very happy with your products and design.

Andrew and his crew from Renewal Anderson did an amazing job getting my new door in and taking the new one out. They were quick, cleaned up everything, took away all debris and Andrew even took the time to explain things I had questions about and waited patiently for me to make a phone call to clarify some things the sales rep said was going to happen.

From beginning to end, the experience was outstanding. Terry, Tom, Neal, and the entire installation crew were professional, detail-oriented, and communicated with us every step of the way. We were even able to secure an earlier installation date, which was a huge bonus.

On installation day, the team arrived promptly at 7:30 a.m., carefully wrapped and protected everything, and worked nonstop throughout the day while keeping the space clean and organized. They provided updates along the way and didn’t wrap up until 7:30 p.m., making sure everything was spotless and working perfectly before they left.

I would highly recommend them to anyone looking for quality work and exceptional service!

Crew was very hard-working and respectful. They asked for questions to make sure we were OK with any changes or modifications. They did not take any shortcuts. Very attention to detail. They even fixed some of my old window molds that was in the way and created a new casing for the window.
I never thought I’d be this excited for getting new windows. Sure they are new windows but again they took the whole window out left the bare bones and put new windows in and created a new casing for it all around even with the windowsill. Could not have asked for better work. I am very satisfied. One last thing. They were very clean and neat. They laid tarp all over the floor so that it wouldn’t get dirty. They even vacuumed and cleaned up afterwards. They took out all the garbage from around the house from the windows and took all the way. No damage to my lawn. A real top-notch crew.

We had all of the windows and patio sliding door on the back of the house replaced by Renewal by Andersen. We got a great deal using a mailer coupon. The entire experience from consultation to measure to install was fantastic. The installation team was great to work with and their clean up was spotless. We would highly recommended Renewal by Anderson.

Just replaced 4 windows and a sliding patio door, with Renewal by Anderson. We replaced original windows & door that were Anderson and 30 years old. Renewal by Anderson was very professional and organized and helped us to maintain the beauty and quality of our original home. Everyone we worked with from our sales rep Neal Peter’s, our project manager Robert Janosick, our customer rep Elizabeth Steven’s, and our installation team Dima & John were very professional, organized, and great to work with. Dima & John were able to get the job installed in one day. They protected our home during the install and by the time they left everything was cleaned up, they removed all the old materials and left our house like they weren’t even there. The quality and materials of the product is exceptional. I just want to thank the entire Renwal by Anderson for a job well done. Joe & Roberta.

Everything went well from introductions to final sign off. Matt even helped extra by reframing a window casement to adjust for a change in blinds installation. Andy did a fine job on the outside trim.

Very professional. Patio door looks great. Installers were super efficient. Very happy with my new patio door. My last one was foggy I can actually see through my patio door. I will be calling Renewal by Anderson again to replace some of my windows. Great job!

The men working on the windows were respectful and did good work. Communication on arrival time would have been appreciated, however, I was able to get a quick response from my original contact with an eta when I did not hear from the install team. I am satisfied with the service.

Amazing experience through and through from start to finish. Each individual was thorough and kept me informed throughout the entire process. Contractor who completed the work was quick, courteous, and professional. Highly recommend.

Damian and his team did a excellent job! Professional, timely and clean work! We are extremely happy with our replacement windows and balcony door! Highly recommend! Thank you Suzette & Geoff!

Great window replacement service. We’re very pleased with the installation, Chris and the crew were very professional and quick with the job. Will definitely be using them in the future. Thank you!

We recently had a new patio door installed by Renewal by Andersen. We went with Andersen because we thought they were the best. Paid $10,000+.
Big mistake! Tonight is the first rain we’ve had and the new door is leaking terribly. Much worse than it was before the new door was installed.
Needless to say we could not be more disappointed.

Adam and Matt did a phenomenal job getting the windows installed for us here at my elderly grandmother‘s house - very efficient, thorough and clean . They truly have perfected the craft of a fantastic installation experience. Kevin, our sales rep was definitely very thorough and understood our needs as well as , provided us with very great product knowledge.

I expected this to be excellent work. It was beyond my expectations. This was 12 out of 10! The finished product doesn’t just look great, the expertise and cordiality of the three installers was beyond belief. I am so so pleased that we made this decision. Neighbors are already coming out to check the new look. I was given a finish time of 5 PM and it was finished a half hour before that. Thank you does not begin to describe our feelings.

Replaced 2 Anderson bay windows that were installed 39 years ago. Fantastic experience. Salesman was very detailed in explanation about all features of the new & improved Anderson windows. Patiently answered all my questions. Never pressured me to make a commitment. Installation crew was wonderful. Arrived promptly, set up excellent protection for interior & exterior, worked very professionally & courteously. Answered all my questions as the work progressed. Left interior & exterior in perfect condition. I was exhausted just watching this crew remove 2 bay windows & install 2 new bay windows in less than 8 hours, amazing work.

I cannot say more than how wonderful my experience was with this company and the installers are phenomenal. I wish I would have done all of my windows. I am now going to order the rest and also request the same team that was here to install cause they do amazing trim work fantastic job. It was nice to finally get a real experience with a company that went all the way as people used to do back in the day very happy.

Daniel and crew did an amazing job replacing all of the windows in the second floor sunroom of our 120-year-old house. Turned out beautiful and very happy that they are energy efficient as well. The process was straightforward to schedule, and Daniel and his team did an excellent job communicating and cleaning up afterwards as well.

If possible I'd leave no stars. Terrible experience - paid a premium for Anderson. Waited (3) months for install. Installer removed old door only to discover door was made incorrectly. No effort to expedite a new correct door - told another 3 month wait. Put on a cheap temporary door from local big box. Project Manager does not accept calls or return calls. Was told by Anderson employee "I can't give out my managers phone number" - let that sink in - employees have been verbally told by their boss they are NOT to give out their office or cell number. Nobody at Anderson cares about you and your experience. They monitor yelp reviews, after posting negative review they made sure to reply "please provide your information" and we'll look into situation. Never heard back, only done to look good for anyone reviewing my comments . Not even a "we're sorry" there is nothing we can do to expedite your correct door.

DO NOT BUY FROM ANDERSON - NO CUSTOMER SERVICE and NOBODY CARES about you and your home. Again, I paid a premium for this terrible experience. To summarize my experience, these are my key take-aways:
1) Nobody within Anderson has any concern for you after you pay them
2) Project Manager wants to hide from difficult situations
3) Anderson does nothing to correct their mistakes quickly, they (have your money)