Reviews of local pros in Des Plaines, Illinois

I've had a consistently positive experience with this company, thanks in large part to their prompt and effective response to my furnace issues. What sets them apart is that their staff genuinely take an interest in resolving your problems - it's clear they care about getting things right. I'd highly recommend Perfect Temperature Control as a reliable and trustworthy partner for home heating needs. Their commitment to customer satisfaction has been truly appreciated, making them go above the usual service standards.

I've relied on Perfect Temp for my heating and cooling needs for decades, with reliable service and expert technicians who go the extra mile – I couldn't ask for more from a long-term partner.

They accommodated me on a sweltering summer day to diagnose the issue with my air con. Joe walked me through the problem and showed me the culprit - a cottonwood that had clogged up the system. He advised me to call them as soon as the trees shed, which I'm glad I did.

Excellent experience with this home services provider. Technician Kevin delivered outstanding results, completing the job efficiently and restoring our air conditioning promptly. The company's responsiveness to issues is impressive - they've consistently demonstrated a commitment to customer satisfaction. Highly recommended without reservation.

They fixed our no-hot-water emergency super fast - same-day installation was amazing. The technicians were top-notch, knew what they were doing, and got it done without a hitch. We're thrilled with the service and would highly recommend to anyone in need of water heater repairs or installations.

Sergio and his team were trustworthy and professional. They outperformed ABC, which had caused us significant issues. Sergio's quote was significantly lower than what ABC offered, and he installed a better system. His crew was clean, knowledgeable, and efficient. We're extremely satisfied with the new setup and have already recommended it to everyone we know.

This company is top-notch. They're reliable, courteous, and honest. When my heating system failed, Mike quickly identified the problem and had it fixed with a spare part on the spot - I was back in the warmth within hours. Service was prompt, professional, and fair. A great experience from start to finish.

Perfect Temp responded promptly to our call, sending Joe over the same day. He thoroughly inspected our humidifier, made the necessary repairs, and it's now functioning perfectly. Joe was very friendly and demonstrated expertise in his work, leaving us satisfied with the service.

Been loyal to this company for over three decades and it's consistently delivered high-quality installation and maintenance services without overstepping boundaries, outshining any competitor.

They got back to me fast. Booking a visit was simple and hassle-free. The guy showed up on time, knew his stuff, and broke down what was wrong with the boiler in a clear way. Highly recommend them.

We were pleased to see that the office listened to our concerns after multiple discussions with manager Ziggy. They sent contractor Vince to our home today, which was a great decision given our positive experience with him in the past. Again, he delivered an excellent job and resolved all the planned issues. Vince is extremely pleasant, knowledgeable, and patient - qualities we've come to expect from contractors who specialize in boiler heating systems. What sets him apart is his exceptional training and expertise in this area. Unlike many other contractors we've worked with, who lack proper training and specialization, Vince consistently demonstrates a high level of professionalism. We're very satisfied with the manager's coordination and Vince's work.

The technicians did an excellent job, taking extra time to resolve issues and ensure everything was working properly, greatly appreciated.

Finding an honest HVAC company is like searching for a unicorn – extremely rare. These guys have proven themselves twice now: once in the dead of winter and again mid-August. I won't bother with anyone else.

A shout-out to Superhero Sam, our tech who fixed our AC. He stumbled upon a small wildlife habitat inside it, restoring my faith in humanity's ability to surprise us for good – truly exceptional service.

I'm extremely satisfied with my interaction with Perfect Temperature Control. They provided valuable insights into my furnace and A/C systems that exceeded my expectations. Vince demonstrated exceptional expertise, offered helpful guidance, and instilled confidence in our decision to utilize their services. This experience ranks among the best I've ever had, making me highly recommend them without hesitation.

The technician performed well and appeared thorough in his work. However, the final bill exceeded my expectations by a significant margin. As it was my first service, I wasn't aware of typical costs, which made the nearly $600 total feel shocking. The hourly rate of over $200 for HVAC maintenance seems excessively high to me.

I'd highly suggest Perfect Temperature Control for furnace replacements or repairs - fast installation, good value, reliable pros with a professional approach.

Perfect Temp installed the old system they had worked on before, including new valves and fixed the thermostatic control. The technician who did the job was skilled and efficient. Overall, very satisfied with their service and maintenance over the years.

Called and was pleasantly surprised by how straightforward the process was, from explaining my issue to getting someone out to replace my zone valve. The company's customer service is top-notch and I had a great experience with tech Mike - highly recommended to everyone.

Joe was extremely professional and got the job done quickly. He clearly explained the issue with my system, which impressed me. Brian, the service manager, went above and beyond by sending his team even before schedule. As a long-time customer of this company, I'm consistently satisfied with their work.

We hired them to diagnose an issue with our Navien tankless water heater, which was causing the temperature of the water coming out to fluctuate wildly - it would start hot and then drop to lukewarm within minutes. The technician who arrived was clearly still learning on the job and spent most of their time on phone calls with Navien's technical support. We paid $225 for the initial troubleshooting session, only to be quoted an additional $450 for what we later found out was a simple repair - replacing two parts that could have been done in under 30 minutes, with prices that would barely cover the cost of the replacement parts themselves. A quick online search revealed that the check valve costs around $8 and the flow sensor $33. We ended up canceling the scheduled repair, ordered the parts ourselves, and completed the job in a fraction of the time - and without needing to bypass the recirculation tank to get hot water while we waited for the parts. Despite saving $450, I'm left feeling like we overpaid, especially considering what should be expected from a professional service.

Our experience with Perfect Temperature Control was nothing short of remarkable. After being let down by our previous heating company, which dropped us from their service area without warning, failed to return or refund a faulty part they'd installed, and repeatedly upsold us on unnecessary repairs, we were desperate for a reliable alternative. After scouring reviews, we chose PTC and couldn't be more pleased.

What struck us was the stark contrast between our past experiences and Sam's approach. Unlike other companies that use high-pressure sales tactics to make a buck, Sam assured us upfront that PTC doesn't operate on commission. We were skeptical, but he proved it true. I had assumed we needed a new humidifier pad, so asked him to replace it, only to be told it was in good shape and unnecessary.

Sam's professionalism shone through during the inspection and maintenance appointment. He took the time to thoroughly explain his findings and recommendations, and went above and beyond to secure our water heater piping and safeguard the area. His attention to detail also included observations about our nearby dryer duct work – a welcome change from techs who'd misinformed us in the past.

What really impressed us was Sam's kindness and courtesy, especially when interacting with my elderly mother. After years of feeling pressured into costly repairs, it was refreshing to see a company prioritize honesty and transparency. The inspection fee was reasonable, and Sam even refused multiple tips – a testament to his integrity.

The entire experience was a breath of fresh air, and we're grateful for the excellent service provided by PTC. Kelly and Brian on the phones were friendly and helpful too. We highly recommend Sam and PTC, and appreciate the genuine care they bring to their customers' homes. Thanks, Sam!