Reviews of local pros in Des Plaines, Illinois

I called them after noticing a lingering dust smell. They came over within an hour, tidied up my vents and ducts, and left everything sparkling clean. The air felt fresher and cleaner, which impressed me. Their professionalism and attention to detail were spot on. If you're looking for a reliable vent cleaning service, these guys are the way to go.

Quick service that left me with a properly functioning AC.

Great value for the price, solid workmanship without feeling overpriced.

Good value for money, reliable fixes.

I paid for treatment that only addressed a symptom, not the root issue. The entire experience was a waste of money. A competitor's assessment revealed the true problem, which their team promptly fixed.

Excellent work, the space is transformed into a peaceful retreat.

Danny fixed the issue with ease. He broke it down clearly and was courteous throughout the process. Answered all my questions about the heating system. Confident in his work and had strong work ethic - even offered suggestions for improvement. Highly recommended, no hesitation.

This company showed exceptional expertise and professionalism during our emergency heating issue, making a stressful situation manageable. The staff were extremely polite, knowledgeable, and helpful throughout. Their follow-up services have been top-notch, earning their spot as my preferred provider.

Their techs were top-notch, expert and courteous. The job was completed promptly and to a high standard, with no fuss left behind. Their friendly demeanor and timely follow-through built confidence from the start. A solid, hassle-free experience overall.

The technician worked efficiently to pinpoint issues with the system, making necessary repairs to prevent air leaks. They addressed multiple problems and sealed the unit using tape. The work was completed on schedule, allowing me to attend my next appointment without delay.

Received a call from the company's number, but the representative who answered was curt and disconnected without resolving my issue.

The technician showed up right on schedule. Once they looked at the broken furnace, he broke down what was wrong and what needed fixing before ordering the parts. He was really nice and gave us a lot of time to ask questions.

I reached out to Jack on a sweltering Saturday when our house was sizzling, and I appreciated him making time for me. He arrived in under 30 minutes and quickly diagnosed the problem. The quote he provided was significantly lower than I expected, which instilled confidence in his professionalism. His efficient response, getting the AC up and running within minutes, sealed the deal. Given my positive experience, I wholeheartedly endorse this company to anyone seeking reliable heating and cooling services.

Danny showed great punctuality and composure when dealing with a complex furnace issue, demonstrating impressive patience and confidence. His in-depth knowledge of the problem led to an outstanding outcome. The work performed exceeded expectations, with exceptional attention to detail and professionalism. A fair price was charged for the service, making it worthwhile to use this company again.

We had an excellent experience with Lampert Emergency Heating & Air Conditioning from start to finish. From the initial call, our technician showed up promptly and provided clear explanations of the work being done. He presented us with options without any pushy sales tactics. Highly recommend this company for any heating/cooling needs.

Danny showed up at my place at 9 pm to fix my heating issue. He was friendly, efficient, and fixed it quickly. He also suggested a replacement part to prevent future problems, which is exactly why I've stuck with Lampert Emergency Heating & Air Conditioning for 40 years. Their service is top-notch.

Lampert Emergency Heating & Air Conditioning has got it right - their service reps are knowledgeable and top-notch. I've had no issues with them, and that's unlikely to change. Their team is efficient, speedy, and genuinely cares about customers. They deliver on their promises and maintain high standards of service. Keep up the good work!

We had a good experience with Lampert Emergency Heating & Air Conditioning. They responded promptly to our inquiry on a Sunday about a weird noise coming from our AC unit. A technician named Kim showed up on schedule and was competent, completing the job efficiently. We'll likely reach out to them again when we need air or furnace work done.

The service team delivered exceptional results, impressing with their punctuality and courtesy. Their work on the AC and heat pump was top-notch, and they promptly addressed an issue in one room that wasn't quite right. Since then, everything has worked flawlessly. I highly recommend them – they truly exceeded expectations.

I recently had a positive experience with this company for the first time. The technician, who seems to be the owner, showed genuine interest in my issue and took ownership of the problem as if it was his own. He answered all my questions thoroughly and explained every step he took to resolve the AC issue. His communication was clear and kept me updated throughout the process. I appreciated the advice on ongoing maintenance he offered. Overall, I'm extremely satisfied with the service provided by this company and will definitely use them again in the future, as well as recommend them to others who need heating or cooling assistance.

Avoid this company at all costs. They're not worth your time or money. I recently had the misfortune of trying them out for a home repair service.

I contacted them on April 13th to schedule a same-day appointment for my outside AC unit, which was conveniently located near me. Their upfront plan seemed appealing, but it turned out to be a scam. They sold me an annual service package for $49 without clearly explaining what it covered, and they even offered me a $50 discount through their app.

The concept of the Premium Home Service app sounded promising, but in reality, it was just another example of how unprepared this company is. I waited for over four hours, only to be told that my service call had been "rolled over" to someone who spoke very little English. The rep kept assuring me that they would arrive within a four-hour window and would contact me beforehand.

However, nothing ever materialized. Despite waiting another hour and calling multiple times, I was repeatedly told that the tech was delayed at another project or that they would contact me soon. But they never did. By 2:30 P.M. on April 14th, I was still waiting with no sign of the technician.

This experience has left a sour taste in my mouth, and I can only imagine how terrible it will be when summer or winter rolls around. Needless to say, I'm seeking a full refund for the annual service fee and would advise anyone considering using this company to look elsewhere.