Plumbing reviews in Elgin, Illinois

Excellent service! They installed my new water heater quickly and professionally. Everything works perfectly. Highly recommend!

We highly recommend Restore Plumbing and Drain! We had a drain backup into our home on a Sunday in March. Restore was recommended to us and we were so glad we called them! They arrived quickly after calling and troubleshooted the problem.

We worked with Matt who was always very courteous, great with communication and empathetic to our situation. Matt was able to clear the backup and we were able to start using our toilets, sinks and showers again. We decided to put in a modified overhead sewer after the backup. Matt came out to do the estimate. He took his time and helped us through out the decision making process. Matt did a great job with the installation as did those who assisted him. He always cleaned up as he went and he would walk us through what he had done each day, explaining next steps and giving us the opportunity to ask questions.

We had Johnnie out for a separate incident and he was also great! He was empathetic and worked tirelessly to get our problem resolved.

Grace was also wonderful. She was always willing to help us with scheduling, invoices, and estimates.

If you are in need of a plumber, we would absolutely recommend Restore Plumbing and Drain. They are great to work with and their work speaks for itself! We are relieved to have found a trustworthy, reliable, plumbing company and we never hesitate to call them if we need something.

Greg was prompt, understanding, and able to quickly assess what the issue was. Our home is on the old side at 110 years and Hreg was able to identify how the plumbing would be different compared to other homes. He fixed the initial issue and was able to point out where our next issue would come from. He made sure to clean up everything and was conscientious of the house and our things.

If you want an honest great plumbing company you need to call Restore Plumbing and Drain. David just left my home and repaired a water leak that was incorrectly done by another company. Dave was extremely professional and very knowledgeable and recommended another company to install new tiles and drywall. The price for all the work was amazing. So very low for plumbers. I highly recommend Restore for ALL you plumbing needs.

Greg was outstanding. Very knowledgeable and personable. Explained the problem with the rusted insides, offered options for the solution, and then got the new toilet installed in an hour!

10/10 experience all the way through. Restore staff followed up right away after I submitted the form on the website. Justin R quickly diagnosed the issue and provided an estimate on cost. He then had the problem fixed in mere minutes.

Restore is my go-to plumbing and drain expert -- I always recommend them to friends and family.

A phenomenal experience from start to finish. Customer service team was friendly and made us feel like a priority when we experienced a leaking pipe in our walls. Gregory came out for our estimate and was very clear and honest about their repair process and associated cost. John came over the next morning to complete the repair and had it done in no time; he ensured the job was minimally invasive to the walls — helping us save some money. My family was very appreciative of the whole team at Restore and will definitely reach to call them first if another plumbing issue comes up.

We had a problem at 11pm and we called first thing in the morning, they were so fast to show up. Matt, who came out, was very friendly and professional and answered every question my husband and I had. We would definitely recommend Restore Plumbing.

John F replaced my leaking water heater in record time. This is the 2nd time Restore has come to my rescue. Customer forever

MAS came out to replace my water heater. From the phone call to the install.. everything was smooth. l Highly recommend this company. You will not be disappointed.

I had a plumbing issue at my home and the technician arrived promptly, diagnosed the problem right away, and had everything repaired in less than an hour. Very professional, respectful of my home, and explained everything clearly. I’m extremely satisfied with the service!

Matt from Restore replaced our old 50 gal water heater with a new Rheem Professional model and he did an excellent job throughout the entire process. He worked diligently and explained different functionalities of the unit. We have used Restore before and have nothing but good things to say about all of their technicians and services. Thanks!

From the start with the lady from office, to Dave who came in to assess the job and to the person who installed were excellent. Plumber made no mess at all. Will definitely be back for more jobs.

I have an old house that has had more than its fair share of plumbing issues over the years and have used more than one service. Restore was prompt, fair and didn’t play games. They told me the issue and gave me several options to correct it and allowed me to make the decision on how to proceed.

( my water heater )

Awesome- Luis Thank you and all the others at Restore Plumbing. I appreciate your time and and diligence, working to achieve an extremely GREAT resolution to the problem I was having with the water heater!

You were right on time, left no mess, and you helped to really made my day!! Such an excellent attitude - you can’t be beat!!

I’m so Grateful!! Thank you !
For being …..
Kind, polite, hard working and so knowledgable!!

My Sincere thanks to you!!

Rita Papaleo

Restore has come out several times over the past two years to help us with issues ranging from garbage disposal repairs to faucet leaks and new pipe replacements. Their customer service is always excellent. I especially want to shout out Gregory from our most recent visit this month, his guidance helped us discover a cracked pipe that could have cost us thousands down the line. Thank you, Gregory!

Short of long story toilet base cracked both sides. Called Restore got a 12-3 window. I called around 10:30. By 11:30 Dan was here. Went over price options. He worked with me and we agreed on best option for my budget. Even gave me $50 coupon towards job. Dan was polite and friendly and explained everything in detail. By 2:00 job done. I would recommend Restore to everyone!
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We placed an emergency call - they came out early the next morning on a weekend. They put a camera down the line - diagnosed the problem. Then tried rodding the line, when that didn't work they brought in the Hydrojet and that resolved the problem. Very professional and trustworthy. Would highly recommend!

Dan from Restore Plumbing and Drain did an excellent job and is a true professional with 20+ years of experience in the trade. He did a complete inspection of my standalone master shower and below family room ceiling for the leak. Then after cutting into my ceiling and doing another complete inspection, he discovered the issue. Explained everything that caused the issue and what needed to be done. Then, proceed to make the timely repairs. Everything worked out and now we just need to see if there are any other leaks from my shower before calling up my drywall guy. A+ Thank you!

Once again, Restore Plumbing for the win. You won’t regret calling these honest, friendly, hard-working, professional and knowledgeable plumbers. They are our “go to” when we have a plumbing problem or need.

Luis was on-time, the communication was great, and then Luis did fantastic work explaining it all and a terrific customer experience. I will always call Restore Plumbing and Drain and HIGHLY Recommend!