Reviews of local pros in Franklin Park, Illinois

Amazing work. Fast and professional. Atlas has some quality employees that go above and beyond to make the customer is happy. I had the drain tile system installed and the quality of work was excellent. From prep work to installation and cleaning, the work was done quickly and with attention to detail. The employees took great care to be safe during the times of CoVid and I appreciated that. I would gladly hire them for future services and would absolutely recommend to friends and family.

I made an appointment with Jim because I had some cracks in the walls of my basement. I was expecting to need to do major work to my walls and/or foundation, but Jim was honest and straightforward. He told me that the cracks I was seeing could be fixed addressed without major work. He did not try and sell me on work that did not need to be done. Instead, he gave me his advice for how I should proceed and told me that he did not have anything he could sell me. If ever I do need foundation work, I will be calling Atlas.

Got an initial inspection done in 2020 I called and reached out this past month for a new inspection and was told i didn’t need one. I setup a carpentry inspection which is the second step, it took them over the quoted timeline to get a proposal Fand the proposal didn’t include options like i was told it would and like the initial inspection gave.
I disregarded that; after the inspection and report were given it took a week to get a quote. That day the quote was sent she told me who to reach out to directly which I did via the same email thread. I never got a response until I emailed them directly 8 days after still getting no response, instead of on the initial email thread.

One the quote given was not itemized and when i asked for an itemized write he said we don’t itemize things. ??? Mmmk how and why on earth do you think I’d blindly say ok to a quote for $100k + without you letting me know what specifically that’s going toward??

Tonna has always been professional and the lady I scheduled the carpentry inspection with. If i have to chase down a business who has the nerve to charge that amount without explanation it’s automatically a no for me.

I’ve taken my business elsewhere and would recommend you exercise caution when dealing with anybody outside of the ladies mentioned. To this day I’m still waiting on Jim to get back to me with what can be done and explained.

Wonderful experience from start to finish. All points of contact were professional and helpful. Highly recommend.

Highly rated company; professional, excellent workers who cleanup after completion; easy to work with; let you know exactly what they are doing

Very professional we were working with Dan the project manager. Very happy highly recommend

I have contracted Atlas for Basement foundation crack, the person did not fix it properly, I called them and ask for help to fix it and they are asking more money for this job. I did not ask for second opinion and that was my mistake. Atlas people are professional, may be knowledgeable but did not apply in my job, I called to customer service, and they are covering up for this mistake. I would not recommend at all to Atlas people, they are not accountable for their work, and they are not willing to help. Good luck if you still choose them for service.
Poor service, poor customer service, poor management.

Atlas’ crew were fantastic-efficient, professional, and thorough. If the need
arises I would definitely call Atlas.

The installation of the sump pump went well. There was a little crack on one of the pipe, which resulted in a little water leak. The two installators were able to replace the pipe with the crack and there were no more water leak. Thank you!

Honest, affordable, straightforward and did great work. We had quotes from several companies to fix water issues in our basement and Gary from Atlas came up with a solution that was creative, less disruptive, and more reasonable. Service was great, office has been great and the crew was fast, efficient, respectful and did the job in a day even though it was ~0 degrees outside.

Great customer service, very quick quote and repair went smoothly. ( Specially nowadays when no one care about anything) Unfortunately I was out of town during repair, but looks like excellent work. Also they give you life time warranty on repair. 5 stars

Atlas was very responsive. They arrived on time and provided their estimate in the agreed upon timeline. They were also very willing to discuss the project in detail.

Rep came out look over the foundation to see why walls inside are cracking made suggestion. Was willing to work with us and not having us spend thousands of dollars. They came out did measurement was on time left leaving thinks in order waiting to hear results

I recently used Atlas for the second time to seal cracks in our condo building that was causing water damage in my unit. All 4 interactions with their employees were thorough, honest and very pleasant. I never felt pressured in making a decision to use their services. I highly recommend Atlas and will continue to use them in future. Top notch work! Shout out to Kaz, Ruben, Dan and Antonio they are all amazing Atlas employees!

I had a great experience working with Atlas. There team was responsive, very accomodating to our schedule, and did great work.

Gary was fantastic! Very knowledgeable and informative. Walked me through what he saw and what needed to be done to fix our problem. Carol and Jacqueline in the office were amazing. Sent the paperwork and documents fast. Overall AAA++++ work and communication. Highly recommend Atlas Reatoration. I will definitely use them again! Thank you Atlas!!!

Atlas has fair pricing, smart sales people, and great crews that know the foundation repair business well. Excellent work.

Extremely pleased with the support and professionalism provided by Atlas Restoration! I initially worked with Kaz to identify the work that needed to be completed and get the estimate. He was on time and thorough - which I really appreciated! He explained what needed to be done and provided multiple options. I was able to get the work scheduled quickly and everyone at Atlas was very responsive. The work was done quickly and efficiently - and it was even completed sooner than expected.

Kaz’s recommendations for the interior work were spot on. Out of all the companies I had out for estimates, no one came close to his knowledge, expertise, and ability to make me feel secure in the process. If you need exterior drainage, interior waterproofing, or structural carpentry, call Atlas and ask for Kaz!

The production team was equally impressive. Stacy in the office coordinated scheduling quickly. Dan, the project manager, checked in multiple times and came back personally to resolve a small issue after completion.

To date, everything works exactly as Kaz explained. The drainage system eliminated the pond in the backyard & then the standing water near the foundation, the basement is dry, and the sump pumps have been the perfect solution for my home.

Atlas may not be the cheapest option, but they are by far the best investment I’ve made for my home. The entire team is amazing, and I couldn’t recommend them more highly.

Atlas did an excellent job repairing our foundation. It was a pleasure working with them in every step of the way. The bidding process was easy, they arrived on time and completed the project, explaining the process and answering all of my questions. I highly recommend this company and their excellent staff.

The crew was great at communication, diagnosing the problem and providing a solution. Compliments to Jesus and his colleagues for doing quick and clean work.

Atlas Restoration was very professional in every way! The workers were prompt, thorough and courteous! We were impressed that a manager also came out to see how things were going! And best of all - our problem is fixed for a reasonable price! We highly recommend Atlas Restoration!