Constraction reviews in Godfrey, Illinois

I am very, very impressed with Dan.

I knew that the problem I had was not an easy fix because several people has told me I would need to replace the entire opener unit.

Dan was willing to take his time to repair, and honest when he said that he would not charge me anything if he wasn't able to repair the issue.

From the way he explained the problem to me and offered a few recommendations, I could tell that he was thinking about my interest, not his.

I would hire him again if I have another garage door issue.

Very nice on the phone and promised a tech out the next day to repair our broken spring. Said tech would call by 9 am. 10 am no call. We called in to see what was up. Evidently an emergency fix needed repaired before we could be seen. They said tech would be done in an hour. 12 pm no call back from Tech. Meanwhile I am stuck and can't get out of my garage. Called another Garage door service and cancelled my appointment with Dan's. Not very professional, dependable. I would have thought they could at least contacted us to let us know. Can't comment on work performed as we didn't even get that far.

One of the finest service companies that I've worked with on a personal basis. We had been having trouble in cold weather with the door not running smoothly. It would numb along and then go back up. We would have to help it down. Then, My wife drove into the garage door and knocked it off of the rails! It also happened to be the coldest day of the year.

We called and they were booked solid but promised to come out after hours. Sure enough, he was there by six and got the door back on the rail. They came back two days later and fixed the original problem.

Two times to my house and two parts to fix my door... The bill was half what I guessed. Who comes out after hours on the coldest day of the year? This guy!

Came the same day I called, replaced 2 springs and adjusted everything. Very reasonable. Would definitely recommend them

My review of the poor service was taken down.

I don't have my original review saved (why would I - I wouldn't expect it to be taken down).

I wanted to have some work done for my parents. The appointment kept getting canceled. Finally they said we would just have to call someone else out. I didn't care for this, it was rude and unprofessional. I called someone else out. They came the same day and fixed it in a short amount of time.

Local family run business, prices beat other corporate companies, and you were on time and friendly.
Great service!
I like a local company that does it's own work rather than contract out.
Your prices beat everyone else I called.
You came on time, too!
Thanks, Dan and your family team!
Thanks!
Jen Baker

Pros:
-Very informative
-Quoted me actual cost
-Taught me basics about garage door maintenance.
-Fixed springs respooled cables, fixed light, greased everything.
-upfront honest hardworking

Cons: late to appt:
-The guy did say he was working on a big project, and took a little longer than expected. He did make up for that with service and honesty.

I will use and recommend to anyone with garage door issues.

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