All reviews for Ernst Heating & Cooling
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Mitchell has gone above & beyond to diagnose the issue with my p-teck unit for my sunroom. He is great at communicating what is going on to the customer & isn’t afraid to dig in and figure things out.
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We had an emergency heating problem. Mitchell came to the house and diagnosed an unusual problem. With the heavy wet snow, water had worked its way back into the fan housing. The back pressure in the exhaust vent caused the sensor to shut off heat. Great job efficient and friendly!
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He was extremely polite, very business like, thoroughly explained all my questions and appeared to be proficient at his job. No complaints from me!
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Mitchell our tech was thorough and professional. We unfortunately had a serious problem and he showed and explained the problem as well as all our options. He was informative but never pushing us in any one direction.
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Our service tech Ramon was awesome. He explained evening to us about the system in our home we just moved to. He was very polite and respectful of our property. I would recommend Ernst Heating and Cooling to anyone looking for a company to service their HVAC system.
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As judged from 18 hours post fixing time, Tyler L not only fixed the problem but correct what was repeatedly complained to Ernst for last 3 visits; the fan/blower was working suboptimally. It needed the malfunctioning hardware for year & a half
Out of 2 years -
Mitchell did a great job very pleasant very knowledgeable answered all the questions and ended the new equipment and did the regular service call
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Tyler did a great job. He throughly explained what he was there to do. It didn’t take too long and he went through the results with me at the end. He was very friendly and professional.
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+ Andy was very professional in all aspects of his work today. I also appreciated his willingness to explain the meaning of the diagnostic terms on the chart they use with number and conditions.
+ The scheduling was another aspect of their successful business model. Mary was very good at managing the appointment which I was blessed to receive right away.
+ I’m hoping to meet their Service rep for Mitsubishi product for replacement - hopefully very very soon. Thanks! -
Mitchell was very knowledgeable about our HVAC system and explained all aspects very throughly. As always great experience with Ernst and their techs!
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The technician, Dominik, Did a great job checking our furnace. He was very thorough and very friendly. I always get excellent service from Ernst Heating & Cooling.
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Brandon did a wonderful job inspecting and getting our furnace ready for winter. Very professional and any questions I had he answered. Friendly and respectful to your property. This was our first experience with Ernst company. We will see Brandon again in the spring to check out Air conditioning and get it prepared for the summer.
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Brandon did an awesome job. We had siding installed and they cut an important wire in the outside air conditioning unit. In addition to doing semi annual maintenance on our furnace he was able to fix the wiring problem. Very professional
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Brandon was absolutely professional, knowledgeable and personable. He was able to explain everything he was doing and how it should work and what would happen if it didn't. If anyone comes to check my HVAC system, I'm going to request Brandon, and you should too!
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Ernst sent out Tyler to fix our furnace when it stopped working on a cold morning. He was able to fix the problem and had baseboard heaters delivered as a backup. He was very friendly and explained the work he completed. Thank You for your quick help!!!
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Andy was an amazing tech and your lucky to have him. So good and through with his explaining what was needed. And he got everything complete perfectly.!!!!
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Ernst Heating and Cooling has been maintaining our HVAC for a while now. They come every six months to service the system and give us a report. Today Logan was here to maintain our system. He was extremely thorough cleaning the system and checking for leaks and buildup. When he was finished he gave us a complete description of what he found and his recommendations. He was courteous and knowledgeable and he represents the company well. We are glad to have Ernst coming by to ensure we have an operational system.
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Brandon was absolutely amazing. Great disposition, professional, and customer service top notch! It makes a difference when you see someone who enjoys their work. Brandon's expertise showed through his skills, knowledge and perfection to ensure the job was done right! His quality of workmanship was all 5 stars! Thank you Brandon.
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We needed a rushed HVAC repair so we could move forward with selling our home, and Brandon B. was absolutely incredible. He arrived on time, was professional and friendly, and clearly knew exactly what needed to be done. He fixed the issue quickly and made the whole process stress-free. Brandon B. is one of the best technicians I’ve ever worked with—highly recommend!
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Ramon was awesome! He was so personable and respectful. He explained everything he did and showed me pictures of what it looked like and why it should be done. I was very impressed with him.
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Tyler is an asset to Ernst. He was very courteous and really knowledgeable about the repair that needed to be done. We hope to have him come for our future maintenance appointments.