All reviews for Ernst Heating & Cooling

Ramon was very thorough. He explained the issue based on how the system works and his plan to address it. I have not been able to utilize the app for our thermostat and he called customer support and walked me through the steps to download. Very impressed and appreciative of the quality customer service!

I can’t just recognize one technician because many of them came to my house for an issue that was not a cookie cutter issue and an issue they could have just walked away from. But I can say all of them were friendly and willing to go the extra mile.
I will definitely be calling these guys in the future on all my HVAC needs on my rental property.

Mitchell was very polite and did a thorough job of checking my system. Despite trying to keep him out of the heavy snow to look at the air conditioner and to see if there was a covered exterior pipe, he said it was no problem as it was part of his job. He also was thorough in going over all the paperwork and explaining the membership plan to me. I would highly recommend Mitchell for all of your heating and air conditioning needs.

Dear Sir:

Great guy to service my furnace and AC! I just met him and he is very professional And very through . He is a blessing to us and the company Earnst!
He did a very professional job! He check and cleaned very Diligently the furnace an AC! He explained everything to us ! Tyler took the time to show us how to handle any situation with the furnace and AC!!! He washed the AC.! We are very happy with the job that he has done today! 🙏🏾👍😊
Gracias! Merci Grazie Mille!!!!
Leopoldo Killingbeck

Andy came and looked at air conditioning and it could used to be replaced that was fine. The problem I had was Kris came to give a quote and straight out lied to us and told us arco is no longer in business since we have mobile home and that is a down right lie because I go there for parts plus called last week and they said they could look at it so I would double check everything they tell you.

Ernst needs to catch up with this decade. Still stuck in the Stone Age. Unless you have a brand they are familiar with or installed themselves they will not service your hvac system. Absolutely ridiculous and all I asked for was to have my unit charged which was slightly low on refrigerant. Simple thing to do and it’s running fine. Guess I should buy my own equipment and do it myself. Since it’s to difficult for them.

Highly recommend NOT using this company. They are definitely out to get your money, and won’t actually do the work you ask them. My furnace was working just fine prior to calling them, and then I notice a few weeks later my furnace quit working. I originally called them for a “furnace tune up and youngerizer”. They don’t actually do anything, just “inspect” components and make “recommendations” on things you should buy from them. When I tried calling for an emergency call out after my furnace shut down, nobody answered. A good company would answer and pay for the issues they cause, but I guess they are just after your money. ERNST tried charging me $750 for a blower clean out, when another company did it for FREE. They’ll try to use scare tactics to get you to spend more and more money (carbon monoxide poisoning, holes in heat exchanger, blah blah blah). DO NOT USE THIS COMPANY.

The tech was all about sales. He had a slick, rapid rap down & a sheet with various "options" for repair. He tried to charge me almost $200 for a $20 capacitor and almost $1,000 for a part another company installed for $493 (including the part). In fact, the other company threw in the capacitor at no extra charge as part of the service. I don't understand all the 5-star reviews, but if you use this company, hold on to your wallet.