HVAC reviews in Hazel Crest, Illinois

I'd highly endorse this business. Dashon, the owner, and his crew are diligent professionals who consistently deliver exceptional service, exceeding expectations with their dedication to customer satisfaction.

Valenta restored my heat effectively and efficiently. He's a skilled, reliable technician who gets the job done right. I highly endorse his services due to his expertise and attention to detail.

Fast, efficient and courteous service left me satisfied. The technician's work on my furnace was top-notch and I'd definitely use them again.

Valentae fixed my hot water tank quickly and efficiently. He was courteous and respectful throughout the process.

I recently moved into my first home and knew a cleaning of the air ducts was in order, especially before winter. Initially, I brought in a company that claimed to do the job, but they bailed on me, refusing to work. My contractor suggested rerouting the vents from floor to ceiling, which is where I was at. After some digging, I reached out to One Hour and Dashon showed up the following day. He was top-notch - thoroughly knowledgeable and more than willing to address any concerns. I was reassured and felt confident in moving forward with the company. Great service all around!

I needed help fast on a freezing day, but this company sent a technician out after hours to ensure my family stayed warm. They truly went above and beyond - it's clear they care about customers' comfort. Their service was top-notch and I'm already planning to use them again.

Dashon's a great guy, easy to deal with - would recommend him for any heating/AC issues without hesitation. He's been professional and friendly throughout the process, so I'd definitely pass on his name to anyone in need of similar services.

I had a furnace emergency and called them for help. They arrived promptly after 4pm, diagnosed the problem, and got it fixed by 5:30. Great job!

Patrick's work was outstanding - he arrived promptly fixed the problem, showed impressive expertise and clearly outlined what he did.

Terry showed up on time and was extremely respectful. The work was done efficiently and effectively.

He came across as enthusiastic and relentless in getting my heating fixed, and his fee was very fair.

We hired One Hour for our annual maintenance check and were pleased with the service. They met our needs and exceeded my expectations, making it a worthwhile investment.

Mr. Bradford was top-notch. He showed up promptly, diagnosed the problem quickly, and had my heating system up and running in no time. The service provided was prompt, efficient, and thorough. I appreciated the honesty with which he explained the issue to me. His professionalism is to be commended, especially considering he worked on a Friday evening when my day ended in disaster – finding my house unbearably cold.

The technician, Randy, was great - super nice and knowledgeable. The one-hour Heat/Air service is a must-try, excellent value.

Dashon B. delivered outstanding service. He offered top-notch support and was thorough in his work, completing the task quickly and effectively. Highly recommended.

I tried multiple HVAC companies this morning before giving up on finding someone reliable. On my fourth attempt, I called One Hour Heating & Air Conditioning, who responded promptly. The owner arrived the same day to help me get my furnace working again, even though it was a short notice. He offered a competitive price and provided fast, expert assistance - exactly what I needed to get my warm home back up and running quickly.

This company exceeded my expectations. The service they provided was top-notch, including the return and supply vent, furnace, and dryer vent cleanings. Overall, I'm extremely satisfied with the quality of work and would highly recommend them to anyone in need of similar services.

Deshon kept his promises and did exactly as he said he'd do - no hassle at all, thanks for the service.

Terry is a top-notch technician who fixed the issue with my system in one go, identifying and resolving the problems during his single visit.

They showed up to clean my AC unit and check its age. The only downside is that they sent an invoice without explaining what the service included, which made it hard to understand what I'd been charged for.

The service we received from Ronald was lacking in customer service skills. As an industry veteran with 25 years of experience, it seemed like he needed a refresher course. My wife was home when Ronald showed up, and after an hour of diagnosis, he had to inform her that the furnace was in bad shape and needed to be replaced. He even called me personally to discuss the issue.

When I spoke with the office, they couldn't provide much clarity on what exactly needed to be done, making it difficult to understand Ronald's initial assessment. The problem seemed to stem from a dirty filter that had been neglected for months. While the technician's experience was evident, his approach felt unprofessional. He simply stated that the furnace was in bad shape without offering any repair options.

The only redeeming quality was the office calling me ahead of schedule with the appointment. However, this wasn't enough to make up for the subpar service we received from Ronald. I'm giving two stars because of this one positive aspect, but overall, the experience fell short of expectations.