HVAC reviews in Hazel Crest, Illinois
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We called on Monday after work for furnace servicing. DuShawn contacted us promptly, explained his initial stop before our call, and offered to see the issue himself within an hour of arrival. He arrived and got the furnace up and running again.
We appreciate the professionalism, knowledge, and reliability shown throughout the process. The speedy response was particularly appreciated. -
Valente from One Hour Heating showed up right on schedule and came across as very reliable. He explained exactly what he'd need to do and did it promptly. I'm glad I'll be calling him again for any future HVAC work.
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Valente from One Hour Heating & Air did a fantastic job! He methodically completed his checklist, explaining each step as he went along and finished promptly. The service was efficient and effective, and I'll definitely be back for regular maintenance every six months. Great work, and thanks again - exceptional service from start to finish.
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Jude Larose and his partner did a great job. They explained everything clearly and helped me feel at ease with the process.
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They did an excellent job with great professionalism and speed. The technician arrived promptly and resolved the problem efficiently. The cost was reasonable. I'd definitely recommend this company for any home services needs.
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Dashon fixed my broken heating system fast - thanks for showing up ASAP after it blew out! He did a great job, no fuss, was super professional, knew his stuff and didn't waste any time getting me back on track.
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The technician showed up right on schedule, was courteous and respectful throughout, and used his equipment to identify the faulty boiler. He assessed its safety and created a report, informing us that replacement options would be presented. No attempt was made to fix the parts instead.
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Terry and his team delivered excellent service. Extremely professional, courteous, and knowledgeable, they made a great impression. I'd highly recommend them for any future heating needs.
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Valente was knowledgeable, professional, and arrived on time for our appointment. He thoroughly explained the necessary replacements for my furnace, showed me the parts that were replaced, and got my home warmed up quickly with no issues. His work was reliable and efficient. I highly recommend this company due to Valente's excellent service.
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Patrick was incredibly helpful and I'd highly recommend him without hesitation.
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Great job on customer service - they showed up at my place with a professional attitude. The technician was polite and explained what they were doing before getting started. Efficient and thorough, I'll definitely use them again for my yearly vent cleaning needs.
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Valente the Technician came across as approachable and well-informed. His explanations about maintaining the furnace were clear. I appreciate his willingness to address my queries. Overall, One Hour Heating and Air Conditioning seems like a reliable option for furnace maintenance.
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Great job from the team at this home services business. They sent a reliable technician who arrived promptly, updated me on progress, was friendly and knowledgeable, and worked according to my schedule.
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The service was prompt and effective during a severe cold snap in Chicago. A technician arrived quickly to address the issue with my furnace. The work was done efficiently, and I'm grateful for the reliable service, which got my heating back up and running.
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This company exceeded my expectations in every way. The initial call was answered promptly and professionally, with a friendly and helpful representative who efficiently scheduled the repair for just two hours after my 2pm call. The technician, Dashon, arrived on time and resolved the issue quickly and effectively, leaving me extremely satisfied with the price as well.
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I had a great experience with 1hr Heating and Air, especially considering my unique situation with a special needs child at home. The technician was understanding and accommodating, making me feel valued as a customer. They stuck to the agreed-upon price for air conditioning repair, which I appreciated. Their professionalism left a positive impression – thanks again!
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The technician showed good professionalism and expertise. We're satisfied with the service.
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Our technician showed up on time and got straight to work. He clearly outlined the issue and what it would cost, no small print or extras tacked on. He was polite but didn't waste my time with unnecessary details. When I decided not to proceed with the job at that moment, he made it clear they'd be happy to come back and help when I was ready, without any fuss. The service was solid, from start to finish.
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I'm thoroughly satisfied with the service provided by Hour Heating. The technician was courteous and explained every step of the repair process in detail. Initially, we received quotes from three other companies indicating that our furnace needed to be replaced, but this heating specialist resolved the issue within an hour. Diagnostic work was completed in under 20 minutes. He methodically tested various components before finalizing the fix. Impressed by their efficiency and expertise, I've committed to a yearly maintenance program for my heating and air conditioning systems.
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I booked a cleaning and maintenance service but the night before the appointment, a motor failed, leaving me without heating. When I notified Dashon, the owner, he promptly sent a technician to fix the issue. Despite the initial setback, Dashon's customer service was exceptional - compassionate and professional. His swift response and attention to my problem turned a potentially disastrous situation into a positive experience. I'll definitely recommend One Hour Hearing & Cooling to others and will continue to use their services.
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I recently had them install a new heating system at my place, and I'm thoroughly impressed with the outcome. The team showed up on time, were courteous and expertly knowledgeable. They took the time to walk me through the entire process and answered all my queries patiently. The installation was hassle-free, and they left my space spotless afterwards. My business is now warm and welcoming ahead of winter's chill - I'd definitely recommend them for heating services.