Reviews of local pros in Hoffman Estates, Illinois

4.9 based on 111 reviews Back to the listing
    5

    Great Oaks came out and trimmed my tree and did a great job! It was fast and easy and they cleaned it all up. Great Company to work with.

    1

    I previously posted a bad review regarding the quote and the uncompleted work at my home. I had to pay the workers extra to complete work that do not have the tools to do that were discussed with the owners nephew. The owner Jorge apologized after seeing the review and said his son would come to my house and the work would completed on Saturday last weekend. I have not heard anything from the company after I pulled my review. Not a very trustworthy or reliable company.

    5

    Thank you so much! Nathan & his crew did a fabulous job! I’ll know who to contact for future trees to be removed as well as spreading Great Oaks Tree Service to others!!
    ~Christi

    5

    Great Oaks was really knowledgeable on pruning the trees at my moms property, Nate was who she originally spoke with and was very competitive with other companies we’ve had work with before. It was a positive experience with them overall, highly recommend.

    5

    What an experience!!! 3 short days after we were given an estimate from Nathan, his crew and their well maintained equipment showed up first thing in the morning. This crew of 5 never stopped from the time they pulled in the yard.
    This group: A+
    *Chico the foreman keeping everything running smoothly and safely making it all happen as planned.
    *Evert the tree climber swinging from branch to branch better than a monkey, 100’s feet in the air with a chainsaw on his belt.
    *Guti operating the skid-steer whipping huge logs and brush around like they were little twigs and laying them down in perfect piles.
    *Miguel the groundsman catching all fallen branches that were bigger around than he was and leaving after a long day with our yard in perfect condition. Not a branch or sawdust to be found. Our yard was left in immaculate shape.
    *Cesar soooo focused on his crew and their safety operating and moving BIG tree parts over our home.
    *Nate the owner/estimate writer very professional, honest, personal, genuine. This guy is what sold us on hiring Great Oaks Tree Service! Communication was top notch, he worked with our budget, did what we agreed upon, and followed back up after job was done to be sure we were satisfied. We will hire this company back in a heartbeat for our next project!

    5

    Great service, very professional. They removed a huge maple tree in my backyard with the crane and it was a wonderful experience overall. Thank you Nathan and Great Oaks Tree Service for your help! We would use them again!!!

    5

    Nate and his crew absolutely knocked it out the park! They cut down four trees and trimmed two others. Best price and most efficient and safe service available! Thank you so much Great Oaks Tree Service!!!

    5

    Affordable tree removal! The entire team worked did an amazing and detailed job removing all the trees that we needed taken care of. The team removed all the cut lumber and every single branch from our yard! I will be recommending their services to my friends in the future!

    5

    Great Oaks did a great job, very professional. They thinned out a mature maple tree, did major trimming of a big ash tree, and of a row of bushes hanging over the street. The rep, Nathan Martinez was friendly and helpful. Recommended.

    5

    We had Great Oaks out to remove two trees and to trim several others around our property. The team was prompt, knowledgeable, and demonstrated quality workmanship. Although we had some miscommunication between the quote and our service, I received a follow-up phone call from the owner of the company on a weekend, he visited my home in person on Monday, and by the end of the week had everything resolved. It’s this commitment to service that earned my review and my repeat business in the future. It’s a pleasure to work with a family owned business that operates with integrity.

    5

    Nathan at Great Oaks Tree Service (in Stoughton, Wisconsin) made getting a tree removed simple easy, and hassle free. Competitive pricing. Prompt efficient service. Professionals all the way. Responsible and responsive. A winning combination. Highly recommended.

    5

    We highly recommend Great Oaks Tree Service. We called them on a Monday to have an unsafe, roughly 70-foot tall cottonwood tree removed before the predicted high winds and rain arrived the following weekend. Remarkably, they had the tree down by that Thursday! We would also like to thank the person(s) who agreed to postpone their scheduled work so that our tree could be removed so quickly.

    The crew was well-trained, conscientious, and approachable. The climber, and crane operator, carried off complex, and seemingly dangerous maneuvers with great skill. Beyond general safety, we were also concerned about our recently sided and roofed building, which was only 10 feet away from the tree. The crew patiently heard our concerns and removed the giant tree without leaving a scratch on our house or garage.

    We sincerely thank Great Oaks Tree Service for recognizing the threat posed by the tree, and for taking swift action to ensure it was removed as quickly as possible.

    Before having tree work done, I suggest getting a quote from Great Oaks Tree Service. Their price was great, and the quality of their work was excellent.

    5

    I got 6 trees cut. The quote was reasonable and they completed the job fast in a day. They cleaned up after and the overall service was good

    5

    It only took them 3 days to take down 8 full grown ash trees, grind up the stumps and haul away the logs. Pretty impressive. They kept in touch with me through the whole process. Very courteous and professional. I'm really glad I got them for the job. Their price was in the ballpark with everyone else. Thanks again

    5

    Nathan helped on cleanup from snow and oce storm by using his great team and equipment on my property . Great to deal with and highly reccomend Great Oaks Services !! Brentwood area has been lucky to have their services !

    5

    Nathan and his team were incredible to work with. We had 2 maple trees trimmed and 1 dead ash tree removed from our property. The entire team did amazing on getting this done for us, I will be recommending Great Oaks Tree Service to my friends and family.

    5

    They were VERY helpful and organized. They communicated with me via FaceTime to show me what they thought was best to do. Cleaned up well and did not destroy lawn getting the equipment they needed to the back yard.
    Allen was very professional on the phone and helped me with all my questions.
    Would HIGHLY recommend this company.

    5

    Nate and his team did a fantastic job! He gave me a great quote and the tree was gone the next day! It was a very huge tree that they took down . The tree was over garage and home and there was no damage during the removal. No more cleaning the gutters a few times a year. Yay!

    1

    I am extremely dissatisfied with the service provided by this company.

    The experience started positively; the individual who came to provide the quote was friendly, professional, and promised a thorough job, specifically ensuring that all our trees and bushes would be perfectly cleaned up. He guaranteed this would be completed as a same-day service. He even generously offered to haul away an old picnic table we had at the back of the house.

    The actual work, however, felt completely half-assed and rushed. It was clear the crew was only doing the bare minimum. The tree pruning was haphazard, leaving visible, uneven cuts.

    They initially focused only on the trees and completely neglected the bushes; I actually had to go out and overtly remind them that bush pruning was explicitly included in the quote before they began working on them.

    This felt like they intended to do a little bit of work and return later, completely contradicting the same-day service we were promised during the quote. The result was sloppy, incomplete work that in no way delivered on the thorough job advertised.

    The most egregious failures were the broken promises regarding additional services. We were guaranteed same-day stump removal, but that work only happened a week later. Furthermore, after confirming the removal of our old table during the quote, it was left behind. We called the company about the table, spoke to a representative who assured us someone would be back to collect it, but days later, it is still sitting exactly where it was.

    Hiring this company was a waste of both time and money. I received unprofessional, incomplete results and experienced a complete lack of follow-through and customer service regarding the removal of the promised item. Avoid them if you value quality work and reliable service.

    Let me be absolutely clear: this company does not deserve a single star. I am forced to select one star only because it is the mandatory minimum required to submit this warning.

    5

    We received a flyer in the mail and needed some trees removed and trimmed anyway. I gave the number and quickly someone came out and gave me a very fair quote based upon previous tree removal cost. Signed on the spot.
    They said it would be a couple weeks, and it was. When they arrived the job was done quickly and professionally. They did a great job!!! Clean up was beyond expectations also.
    Great Oaks will be my only call when I need additional trees taken care of.
    Very happy customer 😀

    5

    Nathan and Great Oaks did a fantastic job. They removed several trees and stump ground all of them. They also trimmed our big trees so they look beautiful and will have less wind damage. We’ve used Great Oaks several times and they always do fantastic work at a good cost. Nathan and his team are friendly and an excellent family business.