Reviews of local pros in Homewood, Illinois

4.7 based on 161 reviews Back to the listing
    5

    My appt was for between 08:00 & 10:00. John called before 08:00 to let me know he was on his way and then got there right at 08:00 which was great because the switch on my sump pump broke, the pump wouldn’t turn off, was overheating and I had to manually plug in and unplug it as the basin would fill every ten minutes. John was patient and explained the options I had (I asked about installing a battery backup). John installed the new pump and battery backup system I wanted quickly and efficiently. He left the place clean. I will call Aleck Plumbing again when the need arises.

    5

    I stepped into my utility room to find backflow from my septic area, and called two places who did not want to stop by on a Friday to help.

    Aleck jumped at the chance to provide exceptional service given the holiday weekend! Ed did a fantastic job,explaining my issue and how he was going to solve it. He had all the equipment in his truck, and was in and out in less than 2 hours.

    5

    Aleck was scheduled to come to our house to replace a sump pump and camera a drain line under our house to evaluate for repairs. About 30 minutes before their arrival, we had a sewage backup in our basement. We called them right away and they were able to round up the needed equipment to handle the emergency situation at the same time. The service was impeccable, from the communication to the repair tech who was sent. Ed was friendly and professional and brought some calm to a very chaotic situation. I cannot recommend them highly enough.

    4

    Aleck Plumbing was highly recommended by another professional. I called, they responded immediately and came out for service. The workers were extremely knowledgeable and polite. We are on part 1 of solving/finding a leak and I asked them to replace a leaking faucet for the utility sink.

    5

    Everything from the scheduling process to the followup was quality. Aleck plumbing sent out Ron to fix our plumbing issue. Ron was friendly, knowledgeable, and quick. Such a positive person! The work was done in a professional manner, the area remained clean throughout the process, and the price was reasonable. Great job, we will definitely call Aleck plumbing for any future plumbing needs.

    5

    As usual, Aleck did a great job. Quick and clean.

    5

    I needed a new sump pump and so I called Aleck Plumbing. This business is about a mile from my home so I felt secure and comfortable doing business with an established company located in the community.
    Service Technician Shawn (Plumber) arrived within the appointed time slot (11am-1pm). He was courteous,respectful,and clean. Shawn explained to me what I needed (sump pump) and the cost which included everything including hauling away the old pump,installation of a new pump,and including a new cover for the pump (after almost 20 years).
    Also, Shawn cleaned the area upon completing the job. He didn’t leave a mess.
    I am very pleased with Shawn’s work and professionalism. The price was fair, reasonable and comparable with competitors. Thank you, Aleck Plumbing and thank you,Shawn.

    5

    Aleck Plumbing is truly fantastic! They consistently arrive within the designated time window, remove shoes or use covers, and demonstrate meticulous attention to detail. I would highly recommend their services.

    5

    We had a horrible clog in our kitchen sink, tried to DIY some things with no luck, but then called Aleck Plumbing and they made it a priority to come help get our kitchen back in order. They got through what seemed impossible with no trouble. So professional - using tarps, wiping down everything, brought every thing to take care of it all, even cleaned our counter (definitely wasn’t his mess :) ) & took away the paper wipes they used to not use our garbage. Thank you so much for your help, Mike! He was a pleasure to work with. We will always use Aleck Plumbing.

    5

    I have used Aleck Plumbing numerous times for both service and remodel. In both instances the quality of work exceeded expectations. In the service instance, the problem was quickly diagnosed along with necessary repair work. For the bathroom remodel the work was top notch and I still get compliments on how good it looks. Overall I highly recommend them for all your plumbing needs.

    5

    This is the second time I have used Aleck plumbing and they continue to impress. They work efficiently, explain the process, and clean up when the work is completed. Gabriel helped us and was great. Will be using again for future needs

    5

    Mike was very nice and professional. He explained the reasons behind the issues we were having, his process and how to minimize the problems in the future. He also talked to us about potential future things we will have to address. He was fast, efficient, did several test runs and cleaned up after himself. Would definitely recommend.

    5

    Excellent service from customer service over the phone to in-home installation. I had an emergency with the water heater. The servicemen arrived within an hour. They were professional, knowledgeable and they were patient and cordial. I used this company before for a different issue. Thanks, again, Aleck Plumbing for such great service.

    5

    Aleck Plumbing was able to come out within one day to remove and replace my failing water heater. The work was done professionally with the highest quality. I would recommend them to anyone looking to have a similar project completed.

    5

    Water heater install was a great experience. Installers were polite, on time, professional and cleaned up so you'd never even know they were here. The price is higher with Aleck but you get what you pay for and this extra (maybe $100?) was worth every penny. They answered all my plumbing questions and didn't even laugh at how stupid the questions were. Lol. I appreciate that.

    5

    We called them twice and each time they returned our call quickly. We had two different plumbers with these calls-one was just as knowledgeable and professional as the next. The pricing was fair and the work they completed was done very well. We will be using them in the future.

    5

    Been Looking since moving for a good, reliable, affordable plumber. Had what we believe was emergency after calling other plumbers who either won't take job cause of mobile home or we had to wait 4 days (could not wait) we called Aleck Plumbing. They were very nice and arranged a next day visit and actually was able to show up few hours early. John came and was so nice and very courteous and resolved our issue quickly and inexpensively, did wonderful work. I feel comfortable say we will be using Aleck Plumbing in the future. Very relieved to find someone to trust.

    5

    Plumbers were polite, efficient, knowledgeable, and friendly. Great experience

    5

    I have used Aleck Plumbing multiple times and have been totally satisfied with their service every time. Their professionals do excellent work and check everthing carefully to determine the root cause of a problem. Today I needed two faucets replaced. One had started shooting out water under the sink when turned on. Instead of just installing the new faucet I bought he checked it closely. He determined the problem was I hadn't put the faucet aerator back on right when I cleaned it and it was partially clogged. I just needed a new aerator and to screw it in correctly! I've had similar good experiences before. I highly recommend them.

    5

    I needed a routing job done. I called two other companies, they tried to route it but both told me it was a broken pipe. Both did not use a camera to check the pipe. Aleck plumbing came out and was able to clear the sludge that build up. Check the pipe with a camera and there was no damage. Saved me 1000s in work to dig up the yard. The plumber that came out was amazing.

    5

    Highly recommend! I reached out to Aleck plumbing for a pipe repair after receiving a quote from another plumbing company which quoted the job 2x what Aleck plumbing repaired it for. Gabriel repaired our pipes quickly and thoroughly. Great customer service and overall experience!