Plumbing reviews in Lisle, Illinois

I used Jim Dahmer plumbing twice recently for two separate drain issues based off of proximity and seeing their vans on the road. Each time the issues were resolved in a professional, efficient, and honest manner (extremely honest pricing!). I was told up front the cost both times and the second separate issue it was even less than what I was originally told because he didn't need to rod the drain and I was a returning customer which turned out earned a small discount. Again--very honest!! I don't foresee any further issues with either drain but they also offer a 30 day guarantee of their work which is added peace of mind. The first time I used Jim Dahmer Plumbing my service mans name was Bob. The second time the service mens names were Tom and Nate. They all give tradesmen a good name! Thank you Jim Dahmer Plumbing! I would recommend to all friends and family in the area and they will be my go to if I ever have plumbing issues in the future. God bless and Merry Christmas!

I called Dhamer Plumbing because of a somewhat urgent problem with drainage from a bathroom sink. Tom and Nate came that same day, did an excellent job fixing the sink and replacing a short section of the drainage pipe, and also fixed two other long-standing problems. Tom was very informative and explained everything about what they were doing. Charges were totally reasonable. I strongly recommend them.

Our garbage disposal was clogged and caused a back up water in our dishwasher and sinks. I called first thing in the morning and they got somebody out by 1:00 pm that day. TJ and Tommy were fantastic! Hard working, so very nice and thorough!! We have use this company in the past and have always been very pleased. I would highly recommend them! Thank you for your promptness in getting our problem resolved!

I had a rotten egg smell from my water heater. Tom from Jim Dhamer installed a Corro-Protec anode rod and the smell cleared up in 1-2 days. They squeezed me in their schedule and were very professional, courteous and friendly. The workmanship was superb and the price was very reasonable. Once again I am very pleased with Jim Dhamer plumbing and would highly recommend them. Thanks !

I can’t say much about the plumbers. They seem to know their stuff but that would be expected. My issue is toward the person (s) who answer the phone. I find her short and put out out when I call. Everytime (which has not been a lot, 3 times in 2 years) she can't make the appointment right away b/c she needs to call dispatch and check the schedule. I spoke with her over a week ago, got the same spiel that she would need to call dispatch and she never called me back. It would be impossible to contact them for any kind of quick response. I had a leak that could lead to water in our basement this last time.

I had 2 small repairs that most plumbers could have fixed, but I'm giving them 5 stars because of their professionalism. John and Payton were friendly, polite, and after explaining their first hour flat fee and finishing my repairs in under 30 minutes, they asked what else needed fixing. They also continued asking me the questions and giving me the updates even after my boyfriend appeared. Seems like a small thing until you've had the opposite happen. I will definitely call them for future plumbing issues.

Sean and our other technician were amazing today! They fixed our laundry water valves in less than 20 minutes! Great service, respectful and kind! Would 100% recommend them for all of your plumbing needs!

We have been a long time customer of Jim Dahmer Plumbing - 20+ years. Today, I was very impressed that they responded to a slow leak in a newly installed supply shutoff valve. They are very customer-focused and that is why we continue to call them with all our plumbing needs.

Nice job guys!!

This is the first time I've called Jim Dhamer Plumbing. Alex and Cody have come to replace my outdoor faucet. I'm very impressed by their work:
1. Neat: they put on shoe cover everytime they enter the house. Not a big deal but this shows that they care house owner.
2. Professionalism: the repair work was done prompt and smooth.
I definitely will call them again if I need plumbing service again.

I have been a customer of Jim Dhamer for many years. If I could give zero stars, I would. I purchased a gas generator and the electrician doing the installation told me that I needed a gas line installed before he could begin work. When Dhamer came out, I asked the plumber if he needed to look at the unit to determine where to put the gas line. He told me that it was not necessary, he knew where to put the line. Later that night, we did not have hot water. The plumber did not tell me that the water heater would need to be re lit. When the electrician came to install the unit, he told me that the gas line was in the wrong place and had to be rerouted before the installation could be completed. I called Dhamer and told them they needed to come back out to move the gas line. They told me they were too busy and it would be a few days. I never received a call to reschedule. I called back and was told it would be a few days, still no call. When I called again I was told that they had no record of my job. This is not acceptable. At a minimum they should refund the cost of the gas line that was put in the wrong place.

Called Jim Dhamer Plumbing for a suspected toilet leak. I was initially told there was no available slot. However, the repairman gave me a call when he unexpectedly finished one of his jobs early not too far from my place. They were very courteous to start with. They found the leak within 15 mins and fixed it neatly. They explained nicely, what was the issue and what's being done. They cleaned the place after their job. Very professional. Would recommend them any day.

I've used Jim Dhamer on 3 different occasion. Twice to have my main line unclogged. Both times they were able to come to my home ahead of the proposed time. My third experience, they installed a new whole house shut off valve, repaired my tub overflow pipe and a sink shut off valve. The tub and sink was work done by a previous contractor that did a horrible job. Jim Dhamer's team made it all right. Very professional and courteous group of people. I would recommend them to anyone needing small to big jobs completed.

I’ve been a customer for more than 20 years. Throughout those years I’ve had many different plumbers come out for various issues, yet the outstanding service from each plumber is always the same, amazing. This says a lot about the company and even more about the leadership. Thank you for always being the dependable!

I needed to replace my 8 yr old Insinkerator garbage disposal, as the motor seized up. Called Dhamer as they had previously helped me with a basement drain issue. Fortunately, they had a truck working in my area that day and were able to squeeze me in for an appointment that same afternoon. Wayne was very efficient in replacing the broken disposal. Dahmer is an authorized Insinkerator service agent that the manufacturer turns to for warranty repairs/replacement. Good to know that the warranty is backed by a reliable local business.

Very happy! Tom and his partner did a great job! I was so worried about my problem but they handled it amazingly! Professional, nice and got the job done! Highly recommend. Will be a repeat customer for sure (well let’s hope I don’t have more plumbing issues lol) :)

Adam & TJ were awesome! The company came highly recommended and they did not disappoint. Communication with the office was great and the guys arrived the next day on time. Helped me with my toilet issue and provided great friendly service. I found my go to plumbers.

I contacted Jim Dhamer Plumbing to replace my 20 years old Bradford White water heater that was leaking. They were very helpful over the phone and provided a quote over the phone. The quote was reasonable and was the best amongst all the other ones I got. They scheduled next day appointment. Technicians were very prompt and did an excellent job replacing my old heater with a new Bradford White water heater. I will highly recommend Jim Dhamer plumbng.

Dhamer's skills and customer focus are amazing! A simple rodding out of our plugged 2nd floor bathtub drain by one of their plumbers unfortunately resulted in a small leak in a corroded pipe fitting beneath the tub. The leak was onto our 1st floor dining room ceiling. This shut down one of only two showers in our house—and with relatives coming to visit us for the holidays in only a two days(!) But despite being tied up that day with other jobs, Dhamer immediately freed up a couple other plumbers to make things right for us. Tom and TT first told us the critical fitting required a special on-line order (the part was not readily available).
The next day, after expediting delivery, they returned with the fitting and incorporated it into an improved, customized drainage solution for our tub. Also—and even more impressive—is the fact that this repair was performed while working within the very limited confines behind the rear access panel to our tub drain, without the need to cut into our dining room ceiling from below! Thank you to Tom, TT and Dhamer Plumbing for saving our planned holiday get-together with our family!!

I called to have a new toilet bowl installed. They said they were very busy but if a crew becomes available, they would call me. A few hours later, I got a call that a crew finished their job early. Within minutes, Anthony and Dylan showed up. They were very professional and finished the job efficiently. They charged me 1/4 of what a popular advertised company quoted for the same project. Thank you, Anthony and Dylan. You made us very happy. As my husband said, the project went as smooth as silk.

We called at 7:50am and they were at the house within 30 min (we do live < 1mile away). Phone and onsite plumber were very professional, courteous, and explained everything to us. We were lucky it was a minor/easy issue (Expansion tank over our water heater sprung a leak.), but they did not try to sell us into unnecessary repairs or equipment (our home and water heater is 9 years old and admittedly i have not been draining it annually as I should be). Pricing was reasonable and fair especially given the PROMPT service. He also made some good recommendations for future issue prevention. HIGHLY RECOMMEND AND GLAD I CALLED!

I've used Jim Dhamer plumbing 3 or 4 times. While their service is good, their customer service is very poor. Whoever answers their phones doesn't appear to want my business. The service was poor enough that I've taken my business elsewhere.