Reviews of local pros in Litchfield, Illinois
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he couldn’t hang out on sunday for no reason
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They are very professional and on time. Great experience!
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Technical was very friendly and respectful. Service was very prompt.
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Neuhaus Hearing & AC instillation team was clean, courteous, professional.
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You will not find a better HVAC company. Above and beyond in every aspect of there job!
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Great! Friendly and helpful. Always have a technician on call... Even on Christmas. Quick response time. Reasonable prices
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I called for one of my clients who had no heat, they came within 4 hours amd fixed the problem.
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Excellent service. I request for Dekata every year to service my air condition. He take pride in his work.
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We’ve had nothing but professional and courteous service from Neuhaus office staff and field technicians. They make us feel like we are their most important customer.
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Twice now I've called about my furnace and they've had it working again the same day. Highly recommended.
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Non responsive for over a month for a rough quote on a residential mini split install. Called after 30+ days and they said I had to talk to someone who wasn't there. Going elsewhere.
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I am very pleased with their company. Technicians were courteous, knowledgeable, and explained problems and options. I LOVE that they have a technician available after hours. Definitely my hvac go to.
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Just had a new air handler and AC unit installed. Neuhaus did an excellent
job. Very professional and knowledgeable. I couldn't have asked for a
better job. Would highly recommend. -
I just wanted to give praise to this company and their employees. My mother's furnace died going into a holiday weekend. I was afraid she might be without heat for much longer than she was. They had her up and running with a new unit pretty darn fast. I really couldn't have asked for anything more than they delivered.
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Very professional and caring. The work they did fixing the floor before putting in the new unit was 5 star. Their concern about the cold prompt them to bring us their own space heaters. I would suggest them for all your repair or replacement needs.
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I have used Neuhaus Heating & Air Conditioning in the past but they definitely came to my rescue last night when my furnace wouldn't work and it was 23 degrees out. The service technician was at my house within 35 minutes of me calling the emergency after hours number. The service tech was very nice and explained what happened and showed me the part that had failed. He went to the shop to look for the part but they didn't have one in stock. He was able to get the furnace running enough to warm the house up and said they would be back in the morning with the part. First thing Tuesday morning they called and came over and installed the new part and the heat is back on 😁. So thankful for their wonderful service and for not charging me an arm or a leg or try to sell me something I didn't need. You guys rock!!!
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We have been pleasantly surprised at how well we like the geothermal heating and air conditioning system in our new home. While there were some minor equipment issues initially, Neuhaus Heating and air conditioning responded immediately and made sure that our system was performing at peak efficiency. They were very accommodating. They have been a pleasure to work with and we will continue to utilize them in the future.
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I had a gas leak on a very cold Friday evening so ameren had to shut off my gas. I called Neuhaus and they answered immediately and had someone get to my house within an hour. Brandon was so friendly and made the whole process so easy. You could tell he truly enjoyed his job. He even fixed duct work which I did not mention in my call. I cannot recommend Neuhaus heating and cooling enough!
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Called to have a complete new mini split system in, had to call them repeatedly to remind them they promised to do an estimate. When they finally came out I was told it'd be a couple days.... it's been a month and they still haven't completed an estimate.
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These guys were awesome. From the estimate to the last day of installation everyone went above and beyond to take care of us. Everyone was very friendly and professional. They got everything put in in a timely manner and answered all questions that we had. The guys who installed our unit were great around our kids and answered all the questions they had and even gave our dog lots of belly scratches:-) I would 100 times over recommend them. You can’t ask for better service!
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Literally, 2 days before our vacation, our air conditioner quit. All we seen were $$$, and we considered not calling anyone and dealing with it when we came back. Instead, I called our local place figuring they could come the same day. Meantime, my daughter in law says we used Neuhaus and they were very reasonable. I decided I would give them a call. Very friendly and up front about their diagnostic fee, $59, I scheduled them and canceled the local one which was $30 more. Neuhaus came before noon and were very professional and thorough. We needed a new capacitor and it cost under $200. Praise God! I highly recommend them, in fact I am considering calling when I get back from vacation to sign up for the biannual check up, $95 a visit.