Reviews of local pros in Lockport, Illinois

We consider ourselves fortunate to have landed with Maid Pro. At the top, Patricia is the owner/operator who can be counted on to ensure that only the best work for her, and in return for her customers - and she has a keen eye for talent. Karen and Jessica are two prime examples of Patricia's gift.

These two angels showed up at our front door armed with every cleaning tool and agent one could imagine. They have a process that could only be described in terms of military precision. They come in, they plan the work, then they work the plan. Corporate process improvement managers could learn from these two.

They are refreshingly personable and have excellent interpersonal relationship skills - skills they bring to the table, not skills that can be taught. Another example of Patricia’s keen insight into human potential. I think of that as I watch how genuine Karen is as she carries on - with a smile - a causal conversation initiated by me even as she hides the fact that she has a mountain of work to do. Such patience. Karen and Jessica are prime examples of the ideal employee in a customer-facing position. Bravo Patrica, and bravo to Karen and Jessica. Both a pleasure to work with.

It’s been a few weeks now and if you come to our house when Karen and Jessica are here, you would not be able to tell them apart from family. And that’s how you run a successful, relationship-oriented, customer service business,

Easey peasey.

I am very pleased with your service. Great communication. The girls do a great job. I've had Jessica a couple times now . Nice gal & she dose good work.. I highly recommend maidpro. Thanks gals.

Poor customer service with the actual owner/ person who makes decisions and the cleanings are not consistent. Tried working with them after a few bad cleanings (missed dusting spots, dust globs left on carpet, broken home decor, etc). Took days for a final response from management. Last straw was our cleaning was canceled day of. I’m usually flexible and just asked for a discount when the cleaning was rescheduled. Discount offered (10%) did not even cover the daycare we had to put the dog in for the cleaning days. When we cancel last minute the customer is charged for the entire clean. I gave 2 stars because of the 2 great cleanings we got.

From scheduling to the actual cleaning, all the staff are focused on the customer and their needs. I would highly recommend.

Alberta and Jade did amazing! Our house has never looked better. They did every single thing on the 49 point checklist and were so friendly and warm. We really enjoyed them and hope they come back to Darien again! Our best service by far.

Jade and Alberta do such an amazing job every time they are assigned to my home. They are quick, thorough, and extremely professional. They've supervised new trainees at my home as well and pass on their professionalism each time. They are so good at what they do and make my biweekly plan well worth the price!

Karin and Sophie did a great job on our home. It was a first-time cleaning and they did a great job tackling the dust and grime that can build up in the corners. The floors feel great too. Everyone I spoke with, including Meshell to Patricia, were great to work with!!

Jessica does a fabulous job. She really cares about your home. She is very professional. Jessica does not miss anything on the check list and keeps my home beautiful. She works with a team of cleaners and all of them do an amazing job. Thank you for keeping my home clean. I am so happy I turned to Maidpro to help with my home. Outstanding job and will recommend to friends and family. 5 stars! Thank you!!!

I am very impressed! Alberta and Jade did an amazing job. They were very kind and respectful. Every inch of our house is spotless as if we just moved in. 10/10 recommend hiring them for your next cleaning! Thank you Alberta & Jade!

Regina did a deep clean of my parents' house recently and they were very happy with the results.

Cleaning service overpriced for what was done. The ladies Karen and Erika were nice, but I felt they were not prepared for such a large house. We just moved in, had none of our stuff and just wanted a good cleaning before painting and moving our stuff in. They asked us for a broom because apparently they do not have brooms, which was a strange thing to me. A maid service with no brooms. The 49 point checklist didn’t apply for many things since we had no furniture, window treatments, wall hangings, or trash, house empty, but yet still had to pay same price. We asked to clean inside appliances, it was an extra charge on top of high price for the one time clean. We were told cabinets were too high so only the bottom half will be cleaned. We have high ceilings so not all the dusting was able to get done. We found areas missed, but also feel Karen and Erika did the best they could being 2 people for such a large house. The house was noted at 3000 sq ft prior, so it was noted the home was large. Would have been better to have someone come to the house to review it prior so cleaning crew was better prepared and also to know what you’re getting for the cost. They did review everything over the phone, but sometimes a visual is better as it seemed things were not relayed to the cleaning crew.

If cleaning were an Olympic sport, these folks would take home the gold. 🏅 They showed up on time (already impressive), worked efficiently, and left my place so clean I was afraid to touch anything and mess it up. Seriously, my home hasn’t sparkled like this since… ever. They were also super kind, which is a bonus when someone is seeing the chaos you call a living space. Highly recommend—your dust bunnies don’t stand a chance.

Maid Pro did a great job cleaning my home. I reached out to them and was delighted to speak with a friendly and professional person. The service was just as they promised and I recommend them highly.

Great services

Thank you so much! Best snow services I’ve ever hired. Best price, fastest service, and best communication.

Zach does an incredible job and I highly recommend.

I have been using Zach's services for several years now. Not only for my summer lawn care but also for my winter snow removal. He is fantastic very courteous punctual and my lawn always looks impeccable his rates are very reasonable as well I would recommend him to anyone

Zach has been taking care of our lawn for 2 years and always does a great job! He is very dependable and respectful of property and his prices are very reasonable.

Zach is a great kid and hard working. Very dependable. Thank you Zach

Friendly, attention to detail, easy to work with, clean and efficient work

Zach has been taking care of my yard for the past 5 summers. He is professional, reliable, and keeps my yard looking in great shape. On occasion, he has done some trimming and weeding for me, it always turns out perfect and you would never know he was ever here because he cleans up perfectly. I’m looking forward to season number six with Zach! And if you need your driveway shoveled in the winter, Zach’s your guy!