Constraction reviews in Melrose Park, Illinois
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Extremely awesome experience! They planned, coordinated and executed every detail of our project. Their professional friendly team worked to eliminate the stress that is normally experienced with a project like ours. A BIG Thank You to the Restore Construction Team 🤩 Mike+Deb K.
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I contacted Restore Construction after an ice-damming disaster that damaged three levels of my home. Mike, Chris and the Restore team were amazing! They immediately began the mitigation process to ensure that all moisture was removed from the interior of the walls. They also worked with my insurance company to expedite the claim process. Then came the transformation. I was provided with the most professional and skilled construction crew (Joe was amazing!). I was so impressed that rather than having them merely restore my home, I had them renovate my entire kitchen. Every supplier that I was recommended was fantastic. I couldn't be more thrilled with the finished product.
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The Restore Team is awesome!
They made a very difficult situation much easier to manage. From the first call (after the fire) until the final walk through, Restore was the best! Taras, Michelle, Z and the rest of the team were always willing to go beyond to help get us back into our house and most importantly, happy.
We hope you never have to deal with major property reconstruction such as a fire. However, if that ever happens know that you’re in great hands with Restore Construction. They are best!
Robert and Christy L. -
Another wonderful job done by Restore! My family's home experienced a minor fire in our back porch back in early March. Luckily, restore was at the site within a few minutes, helped bored up the extensive damage that was done by the fire department who needed to break our door, multiple windows, and our roof to let the smoke out. Anyway, restore was there! We worked with Julian, who was the contractor overseeing the project. The work done was incredible and the workers really took the time to ensure that the work was done well. Restore even helped us find a reliable cleaner service! I had NO IDEA the amount of work that needed to be done after a fire. The house smelled like a campfire and all our items needed to be cleaned. I should mention that our insurance company (State Farm) paid for everything and we never had to deal with any issues. All the paperwork was managed through both restore and state farm. Thank you Restore! You have a great office, great staff, and wonderful contractors!
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I would really recommend this company. Great people who really came through for me. When I finally received my items back everything and I mean everything was clean and wrapped up to prevent any damages. I really want to personally thank a few people one NANCY who stayed in touch with me on a regular basis until the insurance company released funds to return my items and even after that she called just to make sure I was OK. And my contractors Lucus and “Z” they were the best. They put my home back together better than it was before. You guys are awesome! I highly recommend this company. Thank you guys from the bottom of my heart!
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Unfortunately, I was faced with a situation requiring professional property restoration following construction. Quality and timing were my priorities. Restore Restoration Experts not only responded in a timely manner, but they also exceeded my expectations. Post cleaning, you would never believe the disaster and debris that once permeated throughout my residence. It is public knowledge that RESTORE is family owned and operated. What is not public, is once you interact with Mike, Candi and Nancy, you too will feel like a member of the family!
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Last March I had a fire at my home and everything was pretty much gutted. Restore Construction stepped in and essentially rebuilt my home. They did everything they said they would do. The inside of the home is unrecognizable compared to how it looked before the fire. Everything is up to code (electrical/plumbing) . Working with Lukasz was a pleasure. He was very professional and told me in advance everything that was going to be done. New floors, drywall, painting, plumbing. He was true to his word. Every week Michelle, file manager, would call to check in on me to see if I needed anything. All I had to do was make a request and it was done. Also, Conrad was great in explaining why certain work was being done and he had great ideas. I am very pleased I chose Restore Construction to work on my house. Thank you very much for your hard work and effort.
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Michelle Jones and Taras the project manager were wonderful. Everyone from Restore was very professional. I am so grateful that I chose them for my fire restoration. The quality of the work was very good. The communication from Michelle was outstanding. She always took my phone calls or returned them promptly. I could not be any happier than I am with the entire Restore team. Thank you so much for being so professional during a very difficult and stressful situation.
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After losing my home to a devastating house fire, I found myself without a clue on what to do next. Restore Construction helped me through a lot of the ambiguity and gave me a lot of advice upfront. However, the greatest compliments I can give would be for the construction team. The project manager/builder was extremely easy to work with and the results came out amazing. Julian and his team followed through with every single request and suggestion I had and even helped me with design advice as well. The best part of the entire transaction was the fact that I didn’t have to worry about a single thing, the team worked fast, did quality work, and was very autonomous. Thanks again for the great work.
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Great company to work with, lost house to a fire, and they were there to help. Silvia Aguilar did a great job guiding me and my parents through the restoration process. She really goes the extra mile to get the answer or the help we needed. My parents and I feel comfortable dealing with someone who speaks our language. She's really friendly and does a great job.
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Taras has been an excellent lead contractor on our whole home remodel. We had a devastating home fire last year, and Taras helped guide us through the whole remodel process, from gut to completion. His communication was great and he listened to our wish list. He’s a genuinely nice person and I’d highly recommend him to others looking for a remodel.
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We had a fire and this was the company that works with our public adjuster. Restore Construction has been easy to communicate with. Our project manager, Taras, was great, quick to respond, offer suggestions and worked quick to resolve issues when we reported them. Michelle, the File Manager has been checking in weekly, providing updates and mediating any questions that we might have had. The job they did was beautiful and they worked closely with insurance to work out all the kinks, making this whole ordeal much easier on us. Highly recommend!!!
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We would like to express our deep appreciation for Silvia Aguilar and the exceptional support she provided during a very challenging time for our family. From the beginning, Silvia played a crucial role in helping us navigate the aftermath of our home disaster. Her assistance, particularly with translating for family members, was invaluable.
Silvia’s warm and respectful demeanor consistently made us feel comfortable and understood. She ensured clear communication every step of the way and always followed up when needed. Silvia didn’t just fulfill her duties—she forged a meaningful connection with our family, far exceeding our expectations.
In the wake of our fire, Silvia’s compassion and dedication brought much-needed comfort and relief. She treated us with genuine kindness and ensured we felt supported, providing a personal touch that’s often hard to find.
Silvia’s strengths extend beyond her empathy and communication skills. She is proactive in addressing challenges, takes initiative to find solutions, and manages tasks with impressive efficiency. Her professionalism and composure in difficult situations are truly exceptional. Silvia’s attention to detail, along with her ability to juggle multiple responsibilities while maintaining a personal connection with clients, sets her apart. Her dedication and leadership have made a significant impact.
While Silvia has been outstanding, we feel it's important to note that our positive experience with her does not entirely reflect our overall opinion of the company. Her exceptional service truly stands out and has made a significant difference for us, even though other aspects of our experience have not been as smooth. -
In Feb. 2023 we experienced a house fire that destroyed the entire contents of our home. Restore Construction came that day and boarded the windows and explained how they can restore and rebuild our home interior. Julian Doce was our project manager and guided us through the design and rebuild with his thoughtful, caring, detailed, and creative expertise in home design and construction. He was on top of the game and available every time we needed him. We were amazed at the minuscule details he knew and remembered. There was no problem he left unresolved, and he unselfishly used his own time and hands to go above and beyond our expectations. As a result, every inspection by the city passed without a problem. We highly recommend Julian, his team and Restore Construction. Well done and thank you to all the hands who worked to restore our home above and beyond our expectations! God bless you ALL!
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We had a fire last year in our home. It was a horrible time for me and my family. First and foremost, we were all safe and no one was hurt. At some point however you still must deal with the property loss and property damage. And we had a complete loss for our home. So were going to be starting all over. The choice of who to go with to take you through a process from the beginning, and trying to salvage some personal items, to the end of the process with new construction and passing inspections. We selected Restore Construction based on some recommendations on site, the night of the fire. After meeting with their team, it was their professionalism, understanding, and at the same time small family feel that convinced us to take this journey with them. Sue G. is the Director of Operations and has been our office contact person for most of this process. She has been a great person to deal with. She keeps all the parties connected. Chris M. was our Project Coordinator. I meet with Chris initially and his professional demeaner is one of the main reasons we felt comfortable going with Restore. He was connected through this process, that if things got off track, I could contact him to get things moving again. Lukasz J. was our Project Manager. Lukasz kept me up to date and informed on our process. He met with us whenever we wanted to meet to discuss and review updates on our project. He also helped to manage our process to help us to get a few items rearranged and added for us , that was great and greatly appreciated. We had some misunderstandings on a few issues. But we were able to meet and talk them through. I appreciate being able to communicate and come to an understanding even when things are not perfect. Getting to the end result is what is important, and we got there. The biggest decision that Lukasz may have made was bringing in our final General Contractors. Walter and Kate. A husband-and-wife team. Our project had stalled for a bit and Walter and Kate came in and got things moving again. Walter gave us some good suggestions and more important was very straight forward on what he thought were things that could be done or not. And I always appreciate those types of conversations. The person that we dealt with the most during this process was Kate. She was our contact for our finishes, but more than that our contact for any issues that needed to be addressed down the stretch of this process. She was always available. She responded in a very timely manner to questions and concerns. And would help direct us to the correct person if she couldn’t help herself. She also gave us wonderful suggestions to make our home a warmer place and have a warmer feel. She was very professional and lead a very good team of professional contractors. I have no doubt that bringing Kate in made our process that much better and more reliable. We also had some disagreements throughout this process. But we were able to talk them through and come to reasonable conclusions. Once again is something that I appreciate very much. No on agrees all the time. But can we respectfully work through differences to get a job done. And we were able to do that. I would recommend her and her team to anyone looking for contracting work. Thanks to Restore Constructions and it’s many parts for making a very difficult time for my family, just a tad bit easier to deal with based on their commitment and work ethic. So on behalf of my family, my Wife Theressa we would like to thank you.
Sincerely,
Tommy L. Black IV -
My children’s home burned down on May 1 2023. I was completely devastated my son was trapped upstairs and I just prayed he came running down the stairs and I cried. Thank you God. Watching your home burn is something I wouldn’t wish on anyone I was blessed to meet a wonderful young man. His name is Patrick Santoro. He made me feel so much better. It was as if God sent me an Angel. Restore Construction was there to comfort my family I spoke with Michelle at Restore and she is absolutely amazing. My home was rebuilt from the ashes Lukas kept me informed about the work that was to be completed and Stan was on site everyday. The entire team at Restore is so very honest and kind. They are truly magicians. My bedrooms are absolute incredible. I had three bedrooms prior to the fire and Restore created four bedrooms and a huge bathroom. My Master bedroom has a walk in closet. I never had one. I was so excited. We were moving into a brand new home my husband and I were starting to move in He was so happy then God decided he needed him. My husband went to Heaven on Easter Sunday So in a years time my home burned down and my husband died. When I look around my beautiful new home that Restore Construction built, I am at peace. It is absolutely gorgeous. So if you are reading this and you ever incounter a disaster please call the team at Restore. They are wonderful💙
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I highly recommend Chris and his crew at Restore Construction! I had a flood at my house and they came out immediately to perform mitigation services. Chris was extremely helpful in navigating the claim process and working with my adjuster to get my claim paid fast! Thank you Chris!!
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Sylvia was very helpful throughout the whole process and worked with our insurance and got everything back to normal very quickly. This restoration company was very careful with all of our belongings while working inside our home. Definitely would recommend!
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Our home flooded and we immediately called
Restore to assist us. Within an hour, a Restore representative was at our home investigating and calling in a team to assist in water removal and numerous other activities ensuring the home would be dry and safe to live in. Following several interventions, working with our insurance, a team headed by Tom Michelini went full force getting our home back to its original condition. Hours of work were dedicated to our renovations and the team worked diligently to make sure everything met our standards. The commitment from the entire team at Restore was exemplary and beyond our expectations. We will be forever grateful to Restore for giving us their undivided attention, quality workmanship, professionalism and excellent customer service. -
I called around 1:15am for a board up service and Volodymyr arrived within 20 minutes. He was quick and efficient - cleaned up the glass for me and boarded up within 30 minutes (and did it with a smile). I couldn’t be happier, thank you!
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I cannot express my gratitude to EVERYONE at Restore Disaster Restoration in Melrose Park. We had an emergency at our house on a Saturday and I must admit I was in shock and devastated. Mike Santoro was initial contact and next thing I know we have their company out at our house. Ted Palese came out , assessed the situation professionally and explained every step and put my nerves at ease which was greatly appreciated. What was a very difficult situation was put into perspective . I spoke to Mike Orlando who also was excellent and assured me and my wife Shari that we were in good hands. I knew at that point we would be ok. Pat Santoro and his ENTIRE crew is top notch . If you find yourself in a difficult situation , these are the people you want and need to get you through the upcoming days or months. When I say they know their craft , that is an understatement ! They are the best out there so don’t waste time looking and call this company. I am very grateful we found them and you will be too ! Wonderful , talented people that are a rare find in today’s world.