Reviews of local pros in Mt Prospect, Illinois

I was impressed with their work. They drained my water heater and inspected the furnace, then replaced the humidifier filter. Thanks to the technician for a job well done.

Our air con failed around lunchtime on Sunday, but they couldn't make it out that day. They said they'd be here by Monday morning at 8, which they kept to. Got the job done in under an hour, no fuss. Victor and his partner were spot on - professional, friendly, and got the job done. Now we're a regular customer of Master Mechanical.

Master Mechanical did a great job despite the short notice. I called at the last minute on a day when I needed urgent help - my aircon broke. The technician, Victor, turned up quickly, was helpful and got the problem sorted out. It's well worth using them for any plumbing or electrical issues that come up.

I've had two positive experiences with Master Mechanical - one at my rental property and another at my own home. Both times were satisfactory. Wait times were minimal, prices were reasonable, and I appreciated their professionalism and candor.

Dom and Victor conducted a comprehensive AC inspection, verifying proper refrigerant pressure levels. They promptly identified the issue - a tripped circuit breaker - and thoroughly checked the outdoor unit, finding no fault. The quick same-day response was greatly appreciated.

Master Mechanical sprang into action after our AC gave out after a power surge, diagnosing the issue quickly. They answered my uninformed questions patiently and provided helpful explanations. The team that arrived to fix the problem were professional and knowledgeable. Prices were reasonable, and they checked in after work was done. A solid company with good communication – we're glad we chose them.

Quick response, same-day fix was impressive. Fast, reliable service that got the job done efficiently. Will choose them again.

I've relied on this company since moving here and wouldn't consider anyone else. Their staff - from the initial contact to the technicians and even the owner - are all straight shooters who genuinely care about their customers. No hesitation in recommending them.

Here's a rewritten version of the review:

When I needed someone to install a heat pump, I ended up with Tom from Master Mechanical, who was relatively new to the business at the time but seemed willing to give it a shot.

As with any new product installation, there were some bumps along the way. However, Tom and his team kept me informed about what was going on and ensured that everything was done correctly - not just close enough to work, but actually right.

Since then, I've checked in a few times to tweak settings and fine-tune things, and every time, Tom has been responsive and helpful. He's provided top-notch customer service, which is exactly what you'd expect from someone who clearly knows their stuff.

I wouldn't hesitate to recommend Master Mechanical for any heat pump or HVAC needs. They've got it right when it comes to customer service, pricing, and expertise - they'll get the job done.

I've used Master Mechanical consistently and always received top-notch service. When the heat went out, they arrived quickly to get my furnace fixed - a huge relief during that harsh winter. Thanks again for the prompt response.

We needed an expert to tackle the unique task of installing Make-Up-Air for our commercial stove/hood in our newly remodeled kitchen. After contacting several companies, none were willing to take on the job. However, Master Mechanical was able to get us set up with a solution within 4 days and installed the system at a fair price. We'll definitely be relying on them for future HVAC needs.

Very happy with Master Mechanical. Quick turnaround on scheduling - weeks not months - and the technician showed up as expected. The job was done efficiently and they found two issues, one fixable by them and one that needed a plumber, which likely prevented future damage. We're sticking with them from now on.

I'm logging Master Mechanical with a 5-star review without being asked - their reputation speaks for itself. It's impressive, actually. Their team is top-notch: locally owned, trustworthy, and communicative. The work is excellent, and they clearly take pride in what they do. I recently had them check out my new house's AC, install a purifier, and clean the vents. They did an outstanding job and have earned my business as my go-to for HVAC maintenance - no question about it.

This company is top-notch. Quick turnaround, prompt follow-up, and fair pricing made all the difference. Despite being a holiday weekend, Dom arrived both the day before and after Thanksgiving to assess and attempt to fix our outdated furnace. He even responded to troubleshooting texts that same night. We can confidently say they're now our go-to HVAC provider.

I've worked with my fair share of home mechanical companies, but this one stands out as the best. Their service is top-notch, with excellent workmanship that's hard to find elsewhere. As a professional in the industry, I highly recommend them for any HVAC or plumbing needs - they get it right every time.

A top-notch service from start to finish. I called about my non-functional furnace and they fit me in promptly, which was impressive. Their tech, Victor, showed up quickly and resolved the issue instantly – it was a seamless experience. Overall, we feel fortunate to have this reliable local HVAC/AC repair team serving our community.

I stumbled upon them through an online community and I'm glad I gave them a shot. Initially, I joined their membership program, which ensures my air conditioning and heating work properly. Recently, I called to address an issue with my furnace shutting off intermittently. The technician arrived, checked everything, and confirmed the culprit was the filter needing a minor cleaning. Unlike larger companies that often try to upsell, Master Mechanical sticks to the problem and provides honest, professional service with clear explanations - at fair prices.

Adam went above and beyond to inspect our furnace, providing a detailed and comprehensive assessment. He's knowledgeable, courteous, and efficient - a standout in his profession. From now on, I'll definitely be contacting him whenever I need HVAC assistance.

Adam is a top-notch professional who's extremely knowledgeable and honest. His tune-up service fixed our furnace issues and he explained every step of the process in detail. We appreciate his fair pricing and respect for our home - he wears booties to protect it when working on the premises. He was transparent about all costs and didn't push unnecessary extras. His professionalism is evident, making him a trustworthy choice.

Very professional service, on time and highly recommended.

I highly suggest Adam's HVAC for top-notch work.