Reviews of local pros in Naperville, Illinois

4.8 based on 4739 reviews Back to the listing
    1

    **DO NOT USE THIS COMPANY**Rude employees that hung up on customers. Invoice for work that inconsistent with what was actually done. Emailed the customer service line. Kristian’s lacked any understating of professionalism and made excuses for the poor communication and the rude manager that hung up on me after I called in to get a detail breakdown of my services.

    Reply to bubbles

    I am not sure why you are replying to my review. Didnt your email say that you are ceasing communication with me? You stand by lies? I never agreed to a prices before services. You quoted me for gutter cleaning - my gutters were NOT cleaned but you tried to charge me the same price even though your text message stated final prices is determined when work is completed. Do not lie!! You are just making an already terrible experience worst. Do better. SMH

    5

    Seems like a good price, easy to schedule, fast availability. Fernando was on time and did a good job. Took a little bit longer than I was anticipating (perhaps because it was only one worker), but the windows look fantastic...haven't seen one streak yet. Happy with the service!

    5

    The price was great but most important was how quickly they were able to come out and do the work. I had an estimate the same day that I called and they were there the next morning to get the job done. This was for a taller one story building, so they did a great job on being able to get to the job quickly on short notice. I would recommend Bubbles to other people.

    5

    The Bubbles team did a great job on our gutters and windows. We could not be happier. Thank you for sending such wonderful associates to get the job done. When we have this done again in the future we would hope to have the same folks come in to do the cleaning.

    5

    For the past few years Bubbles has been coming to my home to do gutter cleaning in the fall and gutters and skylights in the spring. They are prompt professional and do a great job. Always polite, helpful and the price is right. In fact, my neighbors have started using their service when they saw how pleased I have been. Great service, I would recommend Bubbles to anyone.

    5

    Love this company!! Prices are extremely reasonable and the employees friendly and helpful - plus, they get the job done and don't mess around. My windows were cleaned completely to my satisfaction by a very competent, friendly young man. Definitely will be using them again!

    5

    SO happy I decided to use Bubbles for my window cleaning (inside/out). Made such a huge difference and looks like brand new windows now. Booking was a breeze and they are incredibly cost-effective! My regular house cleaning crew quoted me x4 times (yes FOUR times) what Bubbles charges. A+ business!

    5

    Bubbles was professional and did a very nice job cleaning my windows from the exterior only during this time of social distancing. All interactions involving scheduling and payment were done by email. The price was a good value for the time it saved me!

    5

    We have been using Bubbles for years. Gutter cleaning and power washing services are great!
    The email remiders for service are helpful and the professional techs that come out are top notch!
    Would highly reccomd them! Check out their website for more information!

    5

    Scheduling was very easy. They were always very responsive and helped me figure out what I wanted to get done. I received frequent email and text updates reminding me about my service and texting me when the technicians were 30 minutes out. They arrived and were super fast, efficient and professional. Safety guidelines were followed. My husband commented that they were done so quickly he thought they couldn’t have done that great of a job, but upon inspection, he was extremely pleased. We will definitely keep hiring them!

    5

    I found Bubbles thru Home Advisor. I needed gutter cleaning because my gutters were leaking. They contacted me via email. They gave me a quote ASAP and best of all they were able to do the job that same afternoon! Their customer service was great. Even followed up right away to see if everything went okay. Thank you to Alyssa, Jennifer and Martha for making this a stress free task. Customer service has gone by the wayside with a lot of companies but this company takes pride in their work. Very refreshing!! Thanks again.

    5

    Finally! After going through two pretty horrible experiences with window washing companies, I got quotes from a few other local companies and Bubbles came out with the best pricing for window washing, sill cleaning and gutter cleaning. They did an excellent, thorough job, were professional and responsive. Great service!

    5

    This was the first time we used Bubbles in our home and they did a fantastic job! We've been meaning to have the windows and sills cleaned - they were filthy! The Bubbles technicians did arrive late, that was OK with me - they stayed and got the job done! They were very transparent about the pricing - we had a couple of windows with storms that would cost more and they told me which ones did and did not need to be cleaned - not ripping me off! Cleaned all screens and sills - what an improvement! Definitely recommend and would use them again. No mess in the house at all!

    1

    I scheduled a gutter repair appointment with Bubbles for today, February 26th, between 8:00 AM and 12:00 PM, which was confirmed by their office. However, this past Saturday, I received a text from their office stating that they needed to reschedule my appointment due to crew unavailability. Despite expressing my dissatisfaction with their disregard for my schedule and indicating my preference to cancel the appointment, I was assured that my original appointment time could be accommodated.

    To my disappointment, on the day of my appointment, I received another text from the office, informing me once again that they were unable to honor the agreed-upon appointment time. Notably, this text came during the time slot that was initially promised to me. This repeated unprofessional behavior and blatant disregard for their customers' time led me to decline their services altogether.

    In light of these experiences, I cannot recommend Bubbles due to their consistent scheduling issues and lack of respect for their customers' time. Efficient and reliable service is paramount in any business, and unfortunately, Bubbles fell short in delivering on these fronts.

    5

    All aspects of Bubbles' window-washing service were excellent and very professional. The technician arrived promptly, thoroughly explained the charges, and and did a wonderful job. My windows and screens are sparkling clean, for a fair price. Highly recommended.

    5

    Very satisfied with your service and immediate response to solving the clogged down spout. Sending your guy out on a Saturday was well beyond the call of duty.
    BTW: The gentleman you sent out, was very thorough and did a great job, also very respectful. I would like to request him for future work, at our house, when needed through your company.

    Regards, Dan Schmidt

    5

    This company was recommended by one of my neighbors again in Nextdoor. They have flexible pricing depending on what services you want. The staff on the phone and email were very responsive. I was able to get the job scheduled for later in the week but fortunately they have someone nearby; we were able to get my gutters cleaned the same day I called.

    I highly recommend this company for any gutter cleaning. Their pricing is competitive. Thank you.

    5

    I would highly recommend Bubbles Window Washing! The technician arrived right on time and worked hard for a solid 3.5 hours cleaning both the inside and outside of all of the windows for my entire house. They did such an amazing job, and it has made a world of difference. I swear it's brighter in the house now! It was also very easy to schedule a service date with them, and I didn't have to book out months in advance! Overall, great service for a great price! We will definitely be using this company in the future!

    5

    The company was very prompt in responding to my online inquiry. My job was scheduled very quickly and two professionals arrived as scheduled and completed the job flawlessly. Payment was made online for a very smooth transaction. I will use them again next year.

    5

    Jose showed up early for our window cleaning. He was very pleasant. It was very hot out,ye he worked very diligently and did an amazing job! Our windows, screens and tracks are squeaky clean. I highly recommend Bubbles.

    There office communication is top notch! I used their service about 7 years ago and they haven't changed. Thank you Bubbles.

    5

    I have been using Bubbles Window Washing and Gutter Cleaning for many years for window and gutter cleaning. They are professional on time thorough and I would highly recommend them to anyone who wants to use a service like this.