Tree reviews in Naperville, Illinois
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Did a great job and really quick. The only things is on the day they came out to cut my trees, the guys were laying in my yard before getting started. Then walked into by backyard to get to get to work without talking to me. Kinda weird to see guys just walk into my backyard without saying hi and going over what then need to do because they did more and less then what I needed.
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Unprofessional, rude, short tempered, inconvenience strategy. Tree crew block led off main artery to condo complex at lunch time. As I went around one of the workers threw a cone down in front of my car as I was about to turn. Immediately a field rep, I suppose a supervisor, came hopping towards my car very irate and screaming at the top of his lungs. I asked him what gave him the right to scream at me like that? This guy began to rant on how they were cutting down the tree. I reiterated you are about to start, and you working just threw the cone down in front of my car. He then raised his screaming to another level. The other female worker began to chime in about my car being crushed. If that were the case then why is the main artery being shut down at the busiest time, and why hasn't the complex warned by the tree company and at the moment of execution the company just then laying down comes? Very poor execution, communication, and the reaction to confused customers is screaming and yelling? I don't recommend this company for service.
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We have been working with the Davey Tree office in Naperville Illinois for about 3 years now. The health of our trees especially those that are most fragile has improved greatly. The crew, office staff, has been exceptional to work with.
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Davey Tree lived up to my expectations in every respect. excellent advice, excellent tree pruning, well-informed, friendly, helpful technicians who did the work. I will use them again.
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Neighbors ask me why I pay more for the Care of Trees to watch after my trees than other, less expensive services. Matt, Sam and Erin came by to remove deadwood and thin out the canopy around my house. I have close to fifty trees with several 40 and 50 foot high ones, including two huge black walnut trees. They were curteous, professional and were very careful not to drop branches on any of my bushes or other plants, fences, benches or other yard ornamentation around the house. They cut down and removed a lot of branches, some very good size ones - and they left the yard cleaner than they found it. When they left you would never have known that they were there - the care they took in raking, sweeping the driveway and picking up debris was awe inspiring. Thank you.
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The old tree was removed and new tree was placed. Very happy with professional service!
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I worked directly with Tony Brugger, their certified arborist. He was very knowledgeable and worked with me on a variety of concerns in our yard. He was patient with various changes to our plan and always prompt in responses to questions. The crew that came out to do stump grinding were friendly and super helpful. Unfortunately, the proper grinder (small one was needed due to narrow access to our backyard) wasn't available that day, so they contacted their home office and it was corrected and completed in just a few days. They even helped us haul out some large tree trunks that day! Very happy with their services thus far. They are more expensive for some services, but if you need professional work done and specialty information from an arborist, this is your place!
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I engaged Davey Tree to address four large mature trees. I wanted dead branches pruned and suckers removed. In addition, I needed a large dead spruce felled and the stump ground.
The team of four arrived on time and got to work. They had notes on my wishes as expressed to Pete upon his earlier visit. All trees were thoroughly addressed and cleanup after the work was satisfactory. The fellows were very agreeable to deal with.
My only complaint would be that some of the sectioned branches dropped onto and damaged existing landscaping. One large falling branch hit one of our windows and nearly broke it. I am not sure how to direct these branches away from vulnerable areas but I believe it is reasonable to expect some additional care to have been taken. -
It was a frustrating experience with The Davey. The arborist visited our property and after that sent me a proposal. I wanted to know more information about his treatment plan and emailed him back. I have never got any reply after it! Moreover, I called him to figure it out why I still didn't hear from him and he ensured me that I would get a reply by email soon. It never happened! I am just curious how the company with such a good reputation can afford to behave this way?
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Fidel and his crew did an outstanding job! I would and will recommend them to everyone I know.
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Excellent work! The crew was very professional. Highly recommended!
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Team was professional. They cleaned up after the triming was done and it looked like nothing had happened.
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Did a great job pruning our hawthorn tree . They cleaned up th e yard, even the little twigs.
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I used Care of Trees for nearly 20 years - before Davey bought them. There are always cheaper tree removal people out there - but when you know you need professionals and a company that is insured and bonded then Davey is my choice. Most times one cannot even tell they were on the property with their equipment - except that now a few trees are missing. Their sales and cutting crews are very professional and their costs are always reasonable for the level of service. They will be back next spring to help me with more.
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The Davey Tree company does an outstanding job of maintaining my trees. I start3ed a few years ago and they have pruned, fertilized and treated (for Fire Blight) my trees. The people are friendly and appear to be joyful in their jobs! I heartily recommend!
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Davey is an excellent co! They did some trimming and tree removal quickly and for an excellent price. Kyle was very helpful and the technicians did a great job.! They found an issue with one of my trees which I am thankful for. I plan to use them again. I highly recommend!!! Thank you!
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Schae sent his "A" team to prune my trees..much like the postman they came during inclement weather and did an excellent job from trim to cleanup. thanks so much
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What a dream team! Charles came out for the analysis and scheduled it right on site! The gentlemen were very careful and respective of my yard and other plantings! What a great job!!
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Used them twice for advice on saving some trees affected by a fence installation as well as for pruning. Helpful advice on the first, and when they came out for a tree trimming quote and I had to scale it back to meet some budget restrictions, they gave me no grief about it. We determined the most pressing issues to address now, and what could wait until next season. It was very nice to not be pressured into services we couldn’t cover at the time. Thank you for the understanding and flexibility, we will continue to use Davey Tree!
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We live on a heavily wooded lot with large oaks near our home. We love them and want to ensure their health and our safety for years to come, so a certified arborist was a must! The folks at Davey were amazing from the start. Our consultant, Duncan, understood that we wanted to save trees, but we also wanted to know if a tree was dangerous. We were pleased to find that with a little support, (supplements and fertilizer) and pruning they would be in good shape. One tree needed an iron treatment, while the other 11 just needed fertilizing. In all we had 4 visits from Davey, including the pruning. Every technician was knowledgable, friendly and thorough. The pruning took two days as the oaks are about 40 ft tall. Clean up after the trimming was thorough too! The price was reasonable and the service was amazing. We highly recommend Davey to everyone!
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This is the third season Davey Tree has been taking care of my lawn. We were having a terrible time with fungus, and had replanted half of the front yard and back yard the previous two years. Seth has done remarkable work on our lawn, and we are so grateful and pleased with the results. Seth has a background in taking care of golf courses; he is an experienced diagnostician, and his expertise with fertilizer and chemicals dictates how and when he applies whatever is needed. We highly recommend his services if your lawn requires TLC (tender loving care!).