Tree reviews in Naperville, Illinois

Before purchasing mulch from this company please look at the comments on NextDoor. They apparently delivered 12 yards of mulch to an 82 year old gentleman in Cambridge and instead of dropping it on one side of the driveway so he could get his car out of his garage, they dropped it so it covered two thirds of his driveway. When contacted they were rude and refused to fix the situation. Not what would be called good customer service. Again, I am repeating what was reported on NextDoor.

I get the city has a contract to cut trees but you can not block people's driveways and then take lunch. Made one of our 3 cars move out of the driveway even though they're not cutting anything there and I had to park on another block while the guy is sitting on the back of woodchipper swinging his feet like their not being a huge inconvenience. Unacceptable. Park in between the driveways for lunch.

I had an ash tree injected (EAB prevention) and three trees trimmed. I found Steve Piper & Sons Tree Service to be responsive and easy to work with. All of the people I dealt with (scheduling, estimate, follow-up questions, pre-work phone calls, folks doing the work, etc.) to be professional, nice and fair. The prices were very reasonable (in my opinion, of course) for the work performed. They did this work in two trips. The ash tree injection took a while since this was done in the fall and the sap wasn't running up in the tree as quickly as it might on a hot day, but that wasn't a problem for the certified arborist doing the work. He knew what he was doing and explained a lot to me about the process and my tree. The three tree trimmings were done a few weeks later by a team of 4 men. They, too, were professional, efficient and knew what they were doing and within a few hours, the trees were trimmed and looking great! They cleaned up all of the debris, shredded the limbs and raked the areas around the trees. I couldn't be happier with the work performed by these guys!

Service provided was to remove 2 large branches. Team arrived on time work was completed in a timely manner and the did a great clean up job

Would use them again and suggest them to others

I purchased 10 yrs or mulch which was delivered on Thursday. I installed it on Friday and it rained hard that night. The morning after, I was shocked to see that the new mulch I had installed the night before was completely faded (if you notice, on one of the pictures you can see two different colors of mulch. The dark one is a bit of fresh mulch I placed over the mulch I installed the day before to show the contrast. You can see how pale it looks just after one night’s rain). At first I justified it with the heavy downpour, but then I looked at my neighbors mulch which he had installed a couple of week earlier and his looked pretty good, mine was all faded. I can’t really make sense of it.

Other than that, the staff is very nice and the delivery person was very helpful.

My block in Wheaton was having a new sidewalk put in. The contractor the City chose for the project selected STEVE PIPER & Sons to cut down trees along the block that needed to be removed to accommodate the new sidewalk. In the process of cutting down the tree in front of my neighbor's house they broke the top off of her lamppost. Even though it was a large tree any tree service should exercise more care and caution to not damage a property owner's property.

Efficient and high quality service. Removed a huge maple and pine in our yard. Cleaned well and took care not to damage any furniture in the yard. Bonus because the office team is great as well.

Never contacted JULIE on either occasion; just started digging. Poor communication and follow-up. Would not recommend.

This entire group of people from the receptionist to the arborist to the people who service the trees are fantastic. Couldn’t ask for anything more. They all are very costumer friendly!!!

We love our Davey Tree Service and just wanted to add our prayers for the Davey Tree trimmer shot in Schaumburg!

Tony was wonderful, great ideas and very knowledgeable

I’ll never use Davey Tree again. They gave me one quote, the next day the quote was 3x. I ended up going with another company who’s price was the original that Davey provided.

I've used Davey before and am a satisfied customer. They check all the boxes: quality work, professional engagement, responsive and on time.

This company comes out in the country and parked on our property with out asking us. I go up to mow our yard and field there’s 2 Davey trucks parked with machines on the back of them but not one person around to talk to. I'm mad because this company does not have the decency to come down to the house and ask me if it’s okay. They just do what they want when they want. Very unprofessional and now I have truck tracks through my field and yard.

The Davey Tree Service is great. They let me know when they will be out at my home for service as requested and if I have any questions are willing to answer them. My trees also are and look very heathly.

We have used Davey for a number of years, have received excellent service and would recommend them.

Had some trees thinned out to try and let more sunlight in the yard. One of my trees was butchered as the trimmer got to chatting and not paying attention to what she was doing. Management came out and basically said I should have managed his worker. No apology - that would have helped a little instead of giving excuses for malperformance. Going with different tree service going forward.

Finally after unsuccessfully trying to self treat my 25 year old Magnolia, I called 3 companies to treat the scale infestation. I chose Davey because they really explained everything to me, how the scale operate and how they will treat it, and they were right on time. Thank you for saving my tree.

If you're in the Naperville area here is who you use for all your Tree, Shrubs, and Grass needs. Outstanding Company! I use them for all my Trees Shrubs. A Mature Tree is Priceless Call ask for Pete the Arborist for a Quote. Been using them for 10 years.

Davey trimmed and sprayed our fruit trees. Last year we got our biggest harvest ever -- 8 pies' worth of cherries, many 5-gallon buckets full of Asian pears and apples, and our first paw paw harvests ever. Yum!

I had a big spruce in my backyard that had died and was threatening my home. The team at Davey were quick and efficient in the removal and were reasonably priced. I would recommend them to anyone and use them again.