Reviews of local pros in Northbrook, Illinois

Had a solid service experience with this company. The issue with the furnace not turning on in the fall was resolved by Drew when he discovered a faulty fuse in the system. However, upon further investigation, it turned out that a mouse had chewed through an external wire at the air conditioning unit, which caused the problem. Drew's thorough and professional work was impressive.

I recently used Glenbrook Heating & AC and had a positive experience. The technician showed up on schedule, was polite, and got the job done quickly. He cleaned and fixed the condensate drain tube attached to my furnace, then checked the AC condenser. It took him only 45 minutes to complete the work. I opted for their annual service contract at $230 for two checkups. Overall, I'd highly recommend them.

We consistently trust Glenbrook Heating for top-notch services. Their professionals offer in-depth explanations of work and costs.

Received excellent service from this company and I'm thrilled to have a working furnace again after years of reliability issues - finally, my home feels cozy and warm once more.

Glenbrook Heating did an excellent job, from scheduling to the technicians' professionalism and work quality - highly recommended.

I'm thrilled to have discovered this service provider. My initial interaction was with Jim, who was friendly and took the time to discuss my air conditioning concerns. We scheduled an appointment and Dominick arrived on time, being punctual, polite, and genuine. He provided honest assessment and advice, addressing my issue effectively. I opted for the seasonal package and am delighted with the service I've received so far. This company still offers a personal touch that many consumers crave, making it easier to find reliable providers like this one.

Employees are always knowledgeable and kind, taking the time to explain the details of their work so we can maintain our heating system properly during the winter months. We've been loyal customers for over a decade, and I highly recommend this service.

Dominic consistently delivers on time, professionalism, and friendliness. He's knowledgeable and willing to answer any questions I have. Great job by Glenbrook!

This technician was fantastic, showing up right on time and being extremely friendly and professional. They quickly diagnosed our thermostat problem, which turned out to be user error. To make sure everything was working correctly, they also checked the equipment beyond what we needed help with. The price was very reasonable and I have no reservations about recommending them.

Nick arrived promptly and assessed my heating system. He presented himself professionally and clearly outlined the issue. As a new customer of Glenbrook, I'm impressed with their service and plan to use them again. Their expertise is reassuring, making me confident in their abilities.

They provided excellent service. Called them with a furnace problem, got a technician out within 2 hours. The company is upfront about costs and avoids pushing additional services – a refreshingly honest approach.

Glenbrook Heating arrived promptly and were respectful during the visit. Although they only provided a verbal quote, their professionalism shone through in their demeanor and communication style, leaving a positive impression despite the lack of a written estimate.

The technician who visited today did an excellent job with my boiler maintenance. Greg was extremely knowledgeable and took the time to explain his process, highlighting potential pitfalls that other technicians might encounter. He showed me what was going on with my aging unit and even mentioned the possibility of replacement in the near future without any sales pressure. I appreciate his professionalism and transparency. I'm looking forward to a warm winter at home, thanks to Greg's excellent service.

Glenbrook Heating & Air Conditioning sprang into action on a bitterly cold day, getting our heating working in record time. The technician was thorough, explaining maintenance tips, potential issues, and how we'd prevent similar problems in the future. Very knowledgeable, courteous, and put my mind at ease.

We were impressed by the quick and expert response from Glenbrook Heating and AC. Dominick diagnosed our heating problem promptly and fixed it quickly, leaving us satisfied with the service.

I was ripped off. For a $20 ignitor replacement and a 10-minute job, I paid $441.

When my furnace stopped working due to a faulty ignitor on Sunday, I called this company for help. Brandon explained that an ignitor's price range is between $40 and $200, with a technician visit costing $129. He offered a $50 discount if I agreed to the repairs, making it seem reasonable at around $329. The next day, Brian arrived and said the ignitor needed replacing, with a total cost of $312 plus the $129 technician fee. However, when I pointed out that Brandon's estimate was too high, he suddenly claimed the ignitor's price could be anywhere from $200 to $400. He defended his company's charges as reasonable, but that's just not true.

The fact remains: you should have stuck to your initial offer of around $329. And considering it was a simple part and quick job, with me even warning you about it beforehand, I think the actual cost should have been much lower - not nearly over $200. Don't recommend this company for anyone else.

I called on a Thursday morning with a furnace that wouldn't start due to a faulty pressure switch, and they fit me in later the same day. The technician arrived within the promised timeframe and texted when he was on his way.

The service was handled by Nick, who was very friendly and professional. Fortunately, it turned out to be a quick fix - he drained the lines, cleared out a blockage in one of the traps, and had me back up and running.

Considering I didn't have time to tackle the problem myself, I thought the price was fair for the speed and quality of work done ($129 diagnostic fee + $92 repair). Worth it just for having a same-day appointment.

We had a fantastic experience with this company. I reached out in the morning, and they showed up that afternoon, which was convenient. Thankfully, it turned out to be a relatively minor problem. The technician was very knowledgeable and transparent, asking great questions and providing excellent answers. The price was reasonable. We're looking forward to checking on our AC in the spring.

I met Brandon from Glenbrook Heating, one of the owners, who came to assess my home for a new furnace. He showed impressive expertise and took the time to weigh the advantages and disadvantages of my choices. As a family-owned business, it's clear they prioritize customer satisfaction. Although I haven't made a purchase yet, my initial encounter was very promising.

In Northfield, IL, same-day service saved the day for a malfunctioning furnace. Greg arrived right on schedule at 1 PM after being called at 10 AM. He quickly identified and fixed multiple issues, including some dodgy wiring from a previous humidifier installation by another company. Now, just 24 hours later, the house feels cozier than ever. The technician was knowledgeable, trustworthy, and upfront about what needed fixing – no upselling or unnecessary repairs. The service was worth every penny; I'm a happy customer who'll definitely use them again.

I had an excellent experience with this home services company from start to finish. The initial contact was handled by a real person, who was responsive and clear about their process. I booked the job for the following day and was kept informed of the schedule through regular updates. When Nick arrived, he exceeded my expectations - arriving on time or even early. He worked efficiently and communicated effectively throughout the project. A photo of the finished work was sent to me along with a brief explanation of his placement decisions. Overall, I'm satisfied with the service and price.