Reviews of local pros in Northbrook, Illinois

Greg visited me for a routine maintenance check-up. He was pleasant, worked quickly, arrived precisely on schedule, and offered insights into my specific appliance's lifespan. It's great to deal with Glenbrook Heating and Air Conditioning – they're trustworthy individuals I can rely on.

I've worked with Glenbrook at three homes over the years. They show up on schedule, are approachable and knowledgeable about their work. They won't push unnecessary repairs. If your old equipment still runs, they'll keep it going until it's definitely due for replacement. However, if a major issue arises, like a potential carbon monoxide leak, they'll let you know. Their transparency is refreshing - no sugarcoating the truth.

I had a positive experience with Glenbrook Heating & Air Conditioning when my heater went out. Their technician arrived promptly to fix the problem. All interactions were pleasant, with staff being friendly, courteous, and skilled. The work was done efficiently and effectively. Highly recommended without hesitation.

Friendly service with a professional explanation of repair options - job well done.

Glenbrook Heating & Air stands out from the crowd. Their AC failure at work put us in an uncomfortable situation, especially during warmer temperatures. Georgia was exceptional - friendly, approachable, and efficient with scheduling. She arranged for Greg to visit promptly, which we appreciated. From our communication with Glenbrook, we knew Greg would be thorough. He arrived right on time and methodically diagnosed the problem with our 1979 system. Despite its age, he explained every step and made repairs that should alleviate our heat intolerance now. Greg and Georgia are outstanding representatives of a company that truly cares about their customers. We'll always recommend Glenbrook. It's worth noting that not everyone shares our enthusiasm for central air, but the two employees who don't seem to get it were working on a system that works well.

Dominick provided excellent, prompt service - I appreciate his professionalism and hope to have him for future calls.

I've been using Glenbrook for my furnace and A/C since I moved in 2021, and it's consistently delivered. Dominick was particularly impressive - he was friendly, knowledgeable, and addressed all our concerns. Their previous installations have also been top-notch. Overall, a great experience with excellent service from a reliable company.

We needed a new HVAC system as our old one was worn out and excessively loud. We'd heard about newer, quieter units and decided to give Glenbrook Heating and Cooling a call. Brandon promptly addressed our concerns, conducted a thorough on-site assessment and presented us with some options. The super quiet 2-stage Bosch unit caught our eye and we chose it. Installation, including cleanup, was completed in one day. The installers were extremely professional and the unit is incredibly quiet - no complaints here. We're thoroughly impressed with Glenbrook's service and installation.

We've been with Glenbrook Home & Care since moving from Wilmette, and we keep coming back for reliable service. The staff is always top-notch, whether it's maintenance or addressing issues as they arise. We appreciate the consistency and excellence of Georgia and Dominic - they're pros who truly care. We highly recommend them without hesitation.

We had a fantastic encounter with Glenbrook Heating & Air Condition today. Their technician, Dominic, turned out to be extremely helpful and professional. He was very courteous, explained everything clearly, and put my mind at ease - highly recommended!

We had a furnace go out last night, but the guys at this company were super responsive - I got a message saying someone would check it out by 8 am, which they did. The technician was on time and figured out what was wrong right away. He left to grab a part and came back to swap it in quickly. We thought the price was pretty fair too. Since we just moved in, this was our first experience with them, but I'm glad we'll be using them again - their service is top-notch and the tech was really friendly.

They moved a heavy radiator out of the way quickly so the floor below it could be fixed. After that, they got a new crew in right away to put everything back together and refill the boiler system. The whole job was done extremely well. Unlike two other HVAC companies who completely ignored my calls.

They charge more for labor than their competition, and are overly pushy with their annual reminders about furnace cleaning. Despite asking them to stop, the requests continue. After 15 years of not receiving any service from them, they completely ignored my new attempt at using their services again. Their lack of concern for customer retention is clear.

Great experience! Got a same-day appointment and the person who came out was super nice and professional.

We brought in another expert to double-check repairs we'd been assured were necessary. Fortunately, the 10-year-old furnace was good as new - no fixes needed. We appreciate your straightforward assessment and saving us from unnecessary work.

The service team showed up on schedule and provided a clear explanation of the work done. They also offered helpful tips on how to monitor the system for potential problems down the line.

Our AC unit failed on the sweltering hottest day of the year, leaving us without relief. We called at 8 pm to arrange for a morning appointment the next day, which we received promptly in text form just five minutes later. The technician arrived right on schedule and efficiently restored our air conditioning within a short timeframe. He was professional and communicated his work clearly as he completed the job. Despite the initial breakdown, I've continued to be satisfied with Glenbrook Heating and Cooling's service.

Very satisfied with their service. Quick response, thorough inspection, and clear explanations made for a hassle-free experience.

Had two AC units inspected at home for summer and Drew was top-notch. He's extremely thorough and courteous. The job was completed promptly and professionally. Scheduling the visit was a straightforward process - Georgia and Brandon are excellent, making interactions with them hassle-free.

Drew was also considerate of my elderly mom when she met him, ensuring her safety and securing our pets before entering our unit. He kept me informed every step of the way. I'm extremely satisfied with the service and will definitely continue to use Glenbrook's services - their reliability is unmatched!

I had a major overhaul at my home handled by Glenbrook Heating and Air Conditioning, and I'm blown away with their service - it's been an absolute 5-star experience from start to finish.

They replaced one old unit with a new, efficient model and fixed another that was almost done for, getting everything up and running without any issues. The owner, Brandon, took charge and showed incredible expertise, walking me through the options and ensuring the job got done right. The team is super knowledgeable and professional - special shoutout to Georgia in the back office who kept me in the loop every step of the way.

If you need reliable HVAC services, Glenbrook is your best bet - highly recommend!

A family-run business with my trust firmly in place for over a decade - thanks to Domonick's consistent quality work.