HVAC reviews in Oak Forest, Illinois

Jordan fixed my clogged drain well, showing attention to detail and professionalism from start to finish. His expertise put my mind at ease, ensuring a good outcome. I'd definitely use Kings again for their reliable service.

We're consistently satisfied with King's service. Their staff always display excellent customer service skills. Unfortunately, our recent issue was that our hot water heater failed right before Christmas Eve guests arrived. With plumbing stores closed due to the holiday, the estimated repair time of six days proved too long for us. We had a large gathering at home with new baby, overnight visitors, and a lot of dishes to wash - having access to hot water was essential. Luckily, a friend stepped in on Friday to fix it. The cost would have been substantial, likely between $1,300 and $3,500. I'm puzzled as to why the company wouldn't stock more of these units, considering how widely used they are and how hard they can be to find.

We had a major heating issue when our 20-year-old furnace suddenly stopped working on Thursday. The company scheduled a technician for Friday, which was John. He showed up promptly to investigate and identified the problem as a missing motor. Instead of trying to sell us a new furnace outright, he explained the options available and let us make an informed decision.

John did an excellent job breaking down the different furnaces in his explanation, taking the time to address our questions step by step. He was patient and gave us clear expectations for what we could expect when the installation team arrived. And, as promised, everything went exactly as planned.

The next day, John followed up with us to check on the status of our furnace installation. That's impressive customer service. On Saturday, Jeff and Rickie from King Heating showed up and did an outstanding job installing a new furnace. They worked together seamlessly, explaining their process along the way and answering all my husband's questions.

Rickie, in particular, was knowledgeable about older heating systems and took the time to teach us how our thermostat works. He even showed us where to go on our phone to connect it and troubleshoot any issues that might arise. Jeff handled the downstairs installation while Rickie worked his magic upstairs. Their professionalism and teamwork were impressive.

What really impressed us, though, was John's follow-up call the next day. It's clear that King Heating stands by their work, as they offered a warranty. We're glad we became regular customers of King and are grateful for the referral from Corrigan Heating, who were excellent before moving to Orlando. We miss them, but we know King will become like family - someone who genuinely cares about the work they do and back it up with their service.

I recently replaced my hot water heater, which was handled by two technicians who were clearly knowledgeable about their craft. They took the time to explain everything in a clear and concise manner.

However, after the installation, I encountered an issue that needed to be resolved. The technician, Jordan, came to investigate and thoroughly explained the problem, taking steps to rectify it. He even went above and beyond by tracking down the necessary filter, which was a nice touch. His professionalism and attention to detail were greatly appreciated, and I'm grateful for the work he did to get my bathtub up and running again.

The technician arrived promptly and was very helpful. The estimator, Brendon, was friendly and transparent about the issues with our home. His assessment was spot on - the leak was coming from a faulty tee joint. We're still working out the payment for repairs, but we appreciate the service provided by Kings.

We recently had a new boiler installed and are thoroughly pleased with the experience. The technicians were extremely professional and courteous throughout the process. Special thanks to Jerry, Dan, and their team, as well as Allen for a job well done. We'll definitely be recommending King Heating and Cooling in the future.

We hired King to inspect our two furnaces, which proved to be a costly mistake. The technician claimed we had a critical issue with one of the heat exchangers, but when they removed the old furnace, no damage was found. Meanwhile, a salesperson quoted us an unrealistic price for a new furnace, and we paid significantly less elsewhere - $2200 off. It turns out King's salesman fabricated the problem to sell more equipment. This blatant dishonesty is appalling. We'll never set foot in their business again.

I recently had Steve from this home services business work on my old furnace. He was an absolute pro, showing a deep understanding of the equipment and taking a genuine interest in my situation. As my furnace is nearing the end of its life, we discussed our options for replacement and how to make it happen within my schedule and budget.

Steve took the time to explain my choices clearly, considering my personal preferences and financial constraints. His guidance helped me understand what I need to do next and made a daunting task feel more manageable.

I've already recommended Steve to others for future maintenance and installation needs, particularly when it comes to my furnace. He demonstrated exceptional professionalism and courtesy throughout our interaction.

I'd definitely suggest King's Heating and Cooling - they got my heating up and running in freezing temps. Unfortunately, the Home Warranty company wasn't much help when I needed them most. When I called, they told me it would take five days for someone to show up, which left me feeling stuck. However, Tyler from King's was a lifesaver, completing a thorough inspection in under 30 minutes and getting my furnace working properly. He explained everything he was doing, which was impressive. What really impressed me was his professionalism and expertise - I'm glad I can count on him for any future issues.

I was visited by a sales rep from King, who didn't bring any technical expertise. Instead, he crafted a fake report trying to sell me a brand new furnace, claiming it wasn't working properly. He falsely stated that my existing furnace needed replacing. When I had another company inspect it before buying the house, they said the opposite - it's older but still works fine and just needs cleaning.

A second inspection by yet another company validated their findings, confirming that the furnace is indeed older but functional. Both inspections agreed: the problem is not the furnace itself, but rather its cleanliness. What I've learned from this experience is to be cautious when dealing with King - they'll try to push unnecessary upgrades. If you're considering hiring them, make sure to get a second opinion before committing to expensive repairs or replacements that may not be necessary.

I had the misfortune of dealing with this company, and my experience was nothing short of disastrous. When the repairman showed us pictures of damage to our heating system, he claimed that we needed a new unit due to a leaking pressure valve. He stayed for an estimate, but became frustrated when we weren't ready to commit to installing a new one on the spot.

Given the exorbitant cost of replacing the unit, we decided to get a second quote from another company. Air Source1 came out and told us that our unit was fine and didn't need any repairs. They fixed it for $150, which is suspiciously cheap considering King Heating's initial estimate.

It turns out that the "damage" photos shown by King Heating were not even from our system - they just made up some fake ones to try to sell us a new installation. This company has no qualms about lying and taking advantage of vulnerable customers. Their logo may look harmless, but their actions are anything but trustworthy.

Their initial quote was reduced by $2K just 10 days later, and then another reduction for a new install a couple weeks after that. It's clear that they're only in it to make a quick buck off unsuspecting customers. They have zero regard for their clients' well-being or satisfaction.

I recently had my furnace serviced by Cole, who showed up on time and was extremely pleasant to deal with. He took the time to explain everything and answer all my questions, which impressed me. As someone who's owned a home for over 40 years, it's great to see that King has knowledgeable technicians like Cole.

The free safety inspection I got also turned out to be a lifesaver - my plumbing inspection revealed an issue under my kitchen sink, but the next-day appointment meant I avoided a potentially disastrous problem. The techs at King are definitely improving, and I'm glad to have them back on call. Their service is top-notch, and I recommend taking advantage of their free safety inspections for your furnace and plumbing.

Cole delivered exceptional service - he showed up on schedule, was courteous, and completed the work with attention to detail. This experience reinforced my high expectations of quality from King's team; they consistently provide outstanding results.

I got a great recommendation from my neighbor, who used Kings Heating for his own HVAC needs last year. They did a fantastic job replacing my AC/Heater and even went above to make sure I didn't have any issues. They protected my floors with padding and wore foot coverings to keep everything tidy. As an added courtesy, they lent me some individual heaters until the main system was installed – impressive service!

King Technicians did a thorough job, especially given the awful heatwave we endured for three days at 90%. Jeremiah and his assistant Brandon showed up and delivered exceptional service. They cleaned up thoroughly, removing debris from both indoors and outdoors. The new unit's installation and additional parts needed were explained in detail. I'd highly recommend this company to anyone needing air or heating units installed or serviced. Jeremiah and Brandon earned a solid 10 for their rating - thanks, King!

Great service, very efficient. Nick was friendly, knowledgeable, and genuinely truthful. The team arrived promptly on a weekday, which was a huge relief. They did an excellent job and we'll be using their services again in the future.

Our technician Steve P was excellent. He showed up on time, diagnosed and fixed the problem efficiently. He's very knowledgeable, super professional and has tons of experience. His attitude was top-notch. He's a huge asset to the company.

I'm stuck with a subpar heating system that my uncle bought last year for an attachment room. Since installation, we've had nothing but issues - it just doesn't work efficiently like it should. When my uncle asked them to replace it, they kept making excuses and couldn't come up with a solution. They'd often reset the system, explaining how to do it, but sometimes they'd have to do it themselves. It's especially problematic when it's cold and windy - the heat just disappears. Their performance is woefully inadequate, leaving us in the cold.

Jordan M did a fantastic job fixing my toilets - extremely professional and knowledgeable. He answered all my questions and delivered an exceptional service, I'm very grateful for his work.

Quick diagnostic service call after my water heater broke.

Nick arrived within an hour of my initial call. As a disabled veteran, I was grateful for his understanding and patience. He explained the issue in simple terms, taking a low-key approach that didn't feel pushy at all. His kindness and professionalism put me at ease. I'd like to see him assigned to install the new unit tomorrow; he's earned my trust.

King has been excellent. The sales team, led by Ross W, offered helpful quote options. The installers were knowledgeable and completed the job efficiently. They even went above and beyond. Customer service was friendly and easily accessible. A big thank you to Costco for partnering with them - it's great to get discounts on purchases as a member!