HVAC reviews in Oak Lawn, Illinois

The technicians showed great courtesy and expertise, making for a seamless installation experience that met my expectations completely.

They came to fix my cooktop's gas leak, but claimed unfamiliarity with the brand. They departed without resolving the issue. Given their association with an insurance company, it's surprising they didn't reach out to be reassigned a technician more equipped to handle this common problem. Without expertise in addressing basic issues like gas leaks, how can they effectively tackle other repairs?

The technician showed up right on schedule. They were polite, confident, and had a good grasp of the problem. The fix was quick and smooth. It felt very relaxed.

We hired them to run a water line to our fridge for an upgrade. Ray showed up promptly, explained everything clearly, and worked efficiently. He was courteous, efficient, and did exactly what we needed without hassle. Their professionalism is refreshing in today's service industry. We'll be back for future needs.

Moses and Ray delivered excellent results. If anyone needs heating or cooling services, consider using them. Their professionalism shines through in every aspect of the job. Payment processing was seamless and transparent, making it a hassle-free experience. Thanks to their assistance, everything went smoothly.

This was a complete waste of time and money. I was assigned Sandra from LG to fix my fridge since it was still under warranty, but parts were covered while labor wasn't. Several phone calls later, I got a letter approving coverage, but Sandra wouldn't order the part or schedule the repair because I needed an RNN number from LG. After talking to a supervisor, they confirmed I couldn't get one and essentially made me do Sandra's job. Despite no actual service being provided, they cashed my check promptly. The only thing they did was confirm what I already knew - that the compressor had gone bad. This experience was infuriatingly frustrating from start to finish.

Yousuf did a fantastic job. He broke down what he was doing step by step, which helped me understand the process. He also went out of his way to resolve an issue that arose.

I hired Nicor Home Solutions to fix my fridge, but they dropped the ball. After weeks of waiting, every time I called, I was told a different date for the part to arrive. It took five phone calls over three weeks just to get someone to call me back with an update. When I finally spoke with Sandra, the manager, on May 22nd, she showed no empathy and came across as extremely rude and unprofessional. I called her again on May 24th, and she still didn't have the part in hand - she even yelled at me, saying "I told you I'd call when the part arrived." It's clear that this company has poor staff management. I asked Sandra if she could survive without a fridge, and she jokingly said no. Needless to say, I won't be using this unprofessional company again.

I called this company when my heating stopped working, and they answered right away - Sandra picked up on the phone. I told her the issue with my unit wasn't covered by insurance, but she took it from there. She explained some options and even came out to try and fix the problem because she knew I had a toddler. Her professionalism made me feel like a long-time customer, not just someone who needed help. The work they did was top-notch, and Sandra's kindness went above what you'd expect in an emergency situation - she really saved my day.

I was left shivering in the middle of a polar vortex when my boiler and furnace gave out, but SG stepped up to help. After being turned down by other companies, they made time for an emergency assessment and got the job done the very next day - a huge relief considering some others were pushing back until mid-February! The owner took care of me during the annual maintenance in the Fall, making sure my furnace would kick in when I needed it most. The owner is top-notch, communicating clearly, being fair with pricing, and genuinely caring about customers. It was a lifesaver to have them on board, and I'll be back for any future needs.

Yousuf saved the day by finishing the job left behind by another company. His professionalism and dedication to customer satisfaction are impressive, going far beyond what's expected. He should be commended for his exceptional service.

The technician who serviced my furnace, Raymond, exceeded my expectations. He identified several issues and provided valuable insights into maintaining my unit. His professionalism, kindness, and knowledge were impressive, making the experience both helpful and reassuring.

I had an excellent experience with this company. They arrived the same day to fix my furnace, which impressed me. What I didn't expect was that they also do appliance repairs - my oven was fixed too. This saved me from waiting for Sears' scheduled appointment and took a day off work. I'm sticking with SG as my go-to repair company because of their reliability and convenient scheduling.

The technician provided excellent service, being courteous and knowledgeable about the issue. He efficiently ordered the required part and, fortunately, had a spare on hand, allowing for immediate installation instead of waiting for the replacement. His promptness was appreciated, as he offered to collect the new part once it arrived.

CG Heating And Cooling showed up at my place and gave my HVAC system a thorough clean and check. They made it run better by swapping out worn parts, reducing friction and improving efficiency. They also offered helpful advice on maintaining the right temperature with my furnace unit thermostat - seasonal settings were spot on. For the value I got, their price was quite fair. Overall, they left me feeling impressed and grateful for choosing them to tackle my HVAC needs.

Sandra Mendoza from SG Heating & Cooling provided top-notch service for my AC unit. From initial contact to completion, she was excellent - prompt, professional, and personal. Her communication was seamless, keeping me informed every step of the way. I found her to be incredibly competent, yet approachable. The entire team, including office staff, were impressive. Their professionalism is unmatched. If you need reliable heating and cooling support, SG Heating & Cooling is the way to go - they truly excel at what they do!

SG Heating and Cooling truly stands out - they consistently deliver high-quality service with excellent attention to detail and a strong focus on customer satisfaction. The team's expertise and professionalism make them a standout in the industry, resulting in an outstanding experience overall.

SG Heating and Cooling Services did a great job. They sent someone who clearly knew what they were doing, explained the problems and fixes upfront. The repair was fast and done correctly. I'd definitely use them again and recommend them to others.

Sandra provided top-notch service, being extremely helpful and patient as she answered all my pre-installation queries. Moses and John were equally impressive, displaying professionalism and patience while addressing my concerns. They worked efficiently with minimal disruption, leaving a spotless finish. Both technicians exceeded expectations in their thorough explanations and prompt responses to every query.

Terrible experience with this home services company. I wouldn't give them a single star if I could. The initial part order was incorrect, so after waiting an eternity for the first replacement - now I'm stuck waiting even longer because the technician's diagnosis was way off. When I called to talk to someone in the office, I got cut off by a very rude woman who claimed to be Sandra. She shut down my request for a service date and blamed GE for the part mix-up, citing some database issue. She refused to escalate further, stating she was the only one available to handle it. To make matters worse, this company wasn't even my choice - I got assigned by my warranty provider. If you value quality service (both customer service and technical expertise) over cheap prices, steer clear of this place. They'll let you down.

The service provider showed great professionalism, arriving promptly and demonstrating thorough knowledge of their work. Despite not having the necessary part for the job, they efficiently acquired it from a local supplier and completed the repair on the spot. This flexible approach impressed me, allowing me to avoid rescheduling for another day. I'll definitely keep their number handy for future needs.