Plumbing reviews in O'Fallon, Illinois

4.8 based on 213 reviews Back to the listing
    5

    Extremely happy with my experience with action mechanical, My A/C stopped working in my home yesterday. Nick showed up this morning and was quick to find the problem and explain to me what had happened. Luckily a simple fix, he cleaned my unit, and checked the refrigerant. He gave me some suggestions as we are looking to get our 3600 sq ft home to stay cooler and add a mini split to our garage and sun Porch. I will be returning for a price quote on those items. Thanks again Nick!

    5

    Nick and Joshua were super nice and very professional. Absolutely no problems with identifying and fixing the issue in a timely and efficient manner. They were even helpful with explaining the issue and steps that I could take to prevent any future problems. Action Mechanical Services, is definitely a group I will be utilizing again in the future.

    5

    I had a very positive experience with Action Mechanical Services. Nick was very professional and kept in contact with me about appointments and parts. Josh and Jeremy were also friendly and went right to work on my water heater. I am pleased to say I have hot water again.

    1

    Ripped me off charged me $702, and did not fix anything. He arrived without all of his necessary equipment. I had to provide them with 6 AA batteries. My cousin came and unclogged my tub in 3mins. They told me like everyone else in my community that they need to dig up a pipe which in turn cost thousands. They lied and said they found wipes in my toilet so AHS would not cover, which made me have to pay out of pocket to them. AHS and Action Mechanical Services is all a big rip off.

    5

    Josh is absolutely outstanding!
    We had plumbing leaks that I feared would cost thousands of dollars but Josh came in, fixed the problems, gave us peace of mind, and solid top notch service .

    He is not only professional, he is expertly skilled, and timely. After listening to the problems with the out of commission bath tub and two toilets he explained what he would do in the worst case if he has to go into the walls; his explanation gave us confidence and removed the stress.

    Overall Josh represented the company well and exhibited ethical, proficient, and professional practices. I wish more people like him showed up for all our jobs.

    Thank you for sending Josh Action Mechanical Services.

    5

    We were introduced to AMS through our home warranty company and I’m thankful we were! Nick was beyond helpful especially on a topic I knew nothing about! He came out to the property, looked at the issue, and made sure all my questions were answered. They are incredibly busy but he he really took his time to explain things to me and didn't rush the appointment) he was very patient)! Highly recommend!

    5

    Nick and Tom came out to service and clean my condenser units. They were extremely professional, courteous and proficient. Nick has to be one of the nicest guys I've ever dealt with. He went over all my options for when the time comes to replace each unit as well. Thanks for the great service! I would definitely use them again.

    5

    Nick was knowledgeable and professional. He was able to explain what the problem was and quickly got my A/C going again. I wasn't sure what to expect because I was going through the Cinch Home Warranty. I would use them again if any other problems occur.

    5

    Highly recommend Action Mechanical Services. Josh was professional and very knowledgeable. He gave us great recommendations and was able to resolve the issue in a timely fashion.

    5

    I really appreciated how the team came out and took care of the leak at my house. Adin & Josh were very professional and friendly. They explained the process and answered any questions I had. They went above and beyond and that really impressed me. They will be my got to if I ever need anything done in the future.

    5

    Josh arrived promptly, got straight to business and finished quickly. Josh was very professional and knowledgeable. I highly recommend Josh for the job. He has a great attitude with outstanding experience!

    5

    Jeremy was so extremely helpful and knowledgeable. He came in, didn't mess up my carpet, fixed my toilet with ease, cleaned up his mess, and was out the door before I knew it. He put this new homeowners head and heart at ease. He's incredible! Thank you again Jeremy!!!

    5

    Hello!!!
    Josh was the technician who repaired my garbage disposal. He was GREAT, polite, good customer service and completed repair in quick timing.
    Thank you

    5

    Josh was our technician, who was very professional, friendly, and capable to service our plumbing issues. He arrived in the timeframe scheduled, and in the earlier portion of the 4 hour window which was appreciated. He immediately began our service by asking to see the concerning areas for our plumbing, asking detailed questions and assessing the physical environment. He was rapidly able to identify the causations and apply resolution. A testament to his experience.

    We found Action Mechanical through our home insurance company, and we are thankful.Their scheduler was very friendly, competent, and fast-she was great, too. We would do business with Action Mechanical again. Thank you Josh, scheduler, and Action Mechanical Services!

    5

    Great experience. Josh W. Was very knowledgeable and nice. When the problem wasn't fixed he came right back.

    5

    Josh and Adin replaced our water heater quickly and efficiently. They were very cordial and respectful. They also provided some insight on maintenance and explained how to turn on the pilot light. We will definitely use action mechanical services again thanks to these two!

    5

    Jeremy ceas great. Explained the issue and helped resolve it quickly.
    Also, he was very punctual, I appreciate that.

    5

    Nick was professional. He checked what pieces were missing to fix the faucets, got them and the job was done quickly. Thank you Action Mechanical Services

    5

    Nick and Daniel came out to Install new parts for my air conditioner. Although I had a four hour window, they showed up at the second hour, which was wonderful. They were very nice, kept me informed on everything that was going on while making the repairs and installations. I had coils install, which took about three hours. Once completed they provided me with the proper maintenance instructions. They cleaned up and also left their business card in case I had any questions later? I was comfortable the entire time. Working with them was a great experience and I will use their services again. Highly recommended!

    5

    Although it took two weeks to get it all done, due to scheduling issues, I am so happy to have my bathrooms back! The employees were very nice and very professional and got the work done quickly, once started. They cleaned up after themselves too! I will definitely use this company in the future.

    5

    I had service for some plumbing issues on Thursday, October 24, 2024 from Josh at Action Mechanical through my home warranty. In the past Action Mechanical has come to my home and the techs have done decent work, but their customer service was lacking and I was not happy. I even had to report this to my home warranty company and really did not want them coming back to my home. But Josh is an EXCELLENT example of the great changes that obviously have been made at that company. Not only did he do great work, but he was very professional, personable, friendly and so respectful! He cleaned up after making the repairs and did not leave a big mess behind. I was highly satisfied with my service and I feel much better about having Action Mechanical provide services at my home. Thank you Josh! And thank you Action Mechanical for making the improvements within your company!