HVAC reviews in Orland Park, Illinois

Woke up to an icy home with a faulty furnace, so I called at 11am and had someone arrive by 4pm. Joe did an excellent job; he quickly identified the issue and explained it in simple terms. Luckily, he had a replacement part in his truck, which allowed him to fix the problem on the spot. The service was top-notch, just like their installation about six years ago when I first got the furnace - they provided a great estimate then too. Overall, extremely satisfied with the performance and would highly recommend them again.

Polar has shown itself to be a dependable company from the start. We struggled to find a suitable replacement for our high-efficiency system, but since partnering with them, our peace of mind is restored and we know they'll respond promptly when needed.

I walked in the door at 7 pm to find my place frozen solid - 55 degrees was chilly. But within three hours, a service tech showed up and had my heating system back online. The service was top-notch and I'm thoroughly impressed with how efficiently they handled it.

I needed a new furnace just last week and was torn about who to trust. A friend recommended Polar after asking around, so I gave them a shot. Within hours of calling, a rep showed up to assess my situation and had the new furnace installed the next day. The price was fair, and I got some nice perks like senior discounts and a warranty. Installation went smoothly with no issues - except for getting my Nest thermostat to work with the furnace.

It turned out to be an older model, which can cause problems with compatibility. Nathan, Brian, and Laith worked tirelessly to fix it, keeping me informed that they wouldn't leave until the issue was resolved. Despite the delay, their expertise and reassurance put me at ease. They're clearly dedicated to getting things done right.

If you're in the market for a furnace repair or installation, don't hesitate to reach out to Polar - I'm confident you won't be disappointed.

I've been a long-time customer of this company and consistently appreciate their speedy response times and polite communication, addressing all my queries promptly. Their exceptional service has earned my complete satisfaction, making them a top choice for my home services needs.

I recently hired Patriot to perform a fall furnace maintenance, as I hadn't noticed any issues with my unit. However, after their visit, I was presented with an unexpected array of problems - a faulty inducer motor, a non-functional igniter, and what the technician claimed was a gas leak.

The quote came with a hefty price tag: $2799 for repairs, followed by a recommendation to replace the entire furnace for around $6000. What struck me as odd was that despite being informed of potential safety concerns, such as a possible gas leak, no immediate action was taken to investigate or address it. Instead, I was left wondering if the issue had been genuinely identified.

The level of communication also felt inconsistent - I received multiple texts outside of work hours and follow-up calls in the morning, which came across as overly aggressive. It was clear that they were trying to finalize a sale rather than prioritize my needs or safety.

Seeking a second opinion from a trusted local company, Yorkville Heating and Cooling, revealed some disturbing discrepancies. My igniter, which had been deemed faulty by Patriot, was actually functioning properly. The inducer motor was working fine, and further investigation showed that there was no gas leak present at all.

What's most concerning is the apparent desperation on display from Patriot - it seemed they were more interested in making a sale than providing genuine assistance. If you're looking for a reliable heating and cooling company, Yorkville Heating and Cooling is the better choice. They offered a complimentary assessment, provided clear explanations, and identified no gas leaks or other issues with my furnace.

I hired Polar Heating for their annual maintenance and inspection, as well as a repair for a small leak. Oscar Ortiz from Polar was the one who showed up on time, just like he promised. He seemed friendly and reliable, getting the job done right away.

He also didn't have everything he needed on his truck, so he ordered what he needed and returned the next day to finish the work. He fixed the release valve and even bled the boiler.

However, after they finished, we lost heat in our top floor. I called Oscar again later that afternoon, and he quickly arranged for Omar from Polar Heating to come over. Omar showed up a short while later - within 40 minutes - and managed to get our system working again by re-bleeding part of the boiler.

Got excellent service and a fair deal. Had a heater that kept shutting off and they fixed it in under 20 minutes. Prices were significantly lower than what everyone else was charging - really glad I picked them over the competition.

I contacted Polar around 10am and received help by lunchtime. The team showed up promptly, and the technician, Oscar, was extremely courteous and knowledgeable throughout our interaction. He provided excellent service and went above and beyond with kindness and respect.

Had a great experience with this company - they showed up on time, their staff were knowledgeable and helpful, and got the job done quickly without any issues. The system is working well now and I'd definitely use them again for similar work.

The service team showed up quickly and left the area clean after installing our new furnace and central air units. However, an issue arose with one of our bathrooms lacking heat - a technician was dispatched on the same day to resolve the problem. I'm extremely pleased with the overall experience and would highly recommend this company for any heating or AC needs.

I've consistently had great experiences with this company. The technicians are knowledgeable and skilled. Today's visit by Jerry, a familiar face from previous visits, went smoothly. He expertly addressed my heating concerns and provided valuable insights on upcoming maintenance and potential solutions. As always, I'm extremely satisfied with the service provided by Jerry.

Polar Heating & AC installed my water heater efficiently. They've worked for me before on another project, and I've always been satisfied with their work. The techs and customer service were top-notch - professional and courteous. If you're in the market, I'd give them a try.

I got my AC serviced on Saturday and was satisfied with the service. The technician was courteous and knowledgeable, addressing all my concerns about the unit. He provided good care and I'd suggest using this company if you need maintenance like me.

The company gets it right every time - honest, respectful, and prompt. Their installation was top-notch and the follow-up service has been excellent too. They've helped us iron out issues with our old humidifier and the techs are always super helpful, explaining repairs clearly. The pricing is fair and they genuinely care about keeping customers happy and standing behind their work and products.

I had an excellent experience with this company. When my heating system failed, they sent someone over right away. Both units needed replacement - it was no surprise given their age. I liked that they didn't try to take advantage of me; their service was top-notch. The installers did a great job: quiet, efficient, and courteous. Pricing was reasonable with no extra fees, which made the whole ordeal less stressful. Their professionalism put my mind at ease.

Here is the rewritten review:

Our heating unit started acting up when Indian Summer hit, blowing air that wasn't as cool as before. We called Polar Heating & Air (Chicago location) right away and left a message about our issue. They got back to us quickly and offered to send someone over to diagnose the problem on the spot.

Within an hour, Jerry arrived at our home and got straight to work. He diagnosed the issue and fixed it promptly - all with great professionalism and a friendly demeanor, which was much appreciated in that humid weather. The price they quoted was very fair, especially since my dad qualifies for a senior discount. That's definitely a bonus!

If you need reliable HVAC service that gets done quickly and with care, Polar Heating & Air is worth checking out. Thanks again to Jerry - it's nice to find a company like this!

My technician was top-notch, fixing my heating system with ease. He clearly explained the problem and his solution, making me feel at ease. From initial scheduling to completion, everything ran smoothly - a testament to your efficient and professional service. I'm sold - you've earned my loyalty for all future needs.

Polar Heating and AC delivered top-notch service for my new heating/cooling unit. Their pricing was spot on, and their customer support was exceptional. I met Mike for an estimate, and the install team - Dallas and Carlos - did a fantastic job. Exceptional professionalism from start to finish.

Jerry from Polar is top-notch. He showed up promptly, had extensive knowledge, and was friendly and approachable. He explained the issues with my furnace in a way that made sense to me and offered valuable insight into its condition and model. The pricing was transparent and fair, with reasonable discounts. Compared to the nearest competitor, Polar HVAC is significantly improved thanks to Jerry's expertise.

I've been loyal to Polar for two decades, relying on them for heating and AC installations as well as annual cleaning services. Their commitment to quality is impressive - they back their work with a satisfaction guarantee. Friendly, knowledgeable technicians consistently deliver excellent service, fitting appointments around my schedule with ease. Customer support is top-notch; I'm glad to see the company maintaining its high standards over the years.