HVAC reviews in Orland Park, Illinois

Joe from Polar was outstanding - genuinely exceptional in every way. His kindness, compassion, and intelligence made a huge difference when our furnace failed during freezing temperatures. He went above the call of duty to assist my sons and me in an emergency situation. What impressed us most was his promptness, expertise, and genuine concern for our well-being. If you're looking for someone like Joe, look no further than Polar Heating. Their service is top-notch, thanks to individuals like Joe who make a real difference.

The service provided by this home services business was top-notch. The team's professionalism was evident from start to finish. Communication was excellent, with clear updates on arrival times and a genuine effort to keep me informed about the installation process. When they arrived at my residence, I was impressed by their quiet efficiency - it was almost as if they were trying not to disrupt my day off. The technicians worked tirelessly for over 10 hours, ensuring everything was installed correctly. Both RON and Angelo showed exceptional expertise and courtesy. Overall, this company stands out from the rest in terms of its commitment to customer satisfaction and transparency about pricing.

I'm extremely satisfied with my experience. The team at Polar Home Services exceeded my expectations. Given the age of my home and limited options for a new gas heater, they worked closely with me to find a solution. Their installation was top-notch and impressive. I appreciate their commitment to ethics and quality workmanship. They truly delivered exceptional service and I'm confident you won't be disappointed if you hire them.

Joe did a great job with his service and communication, addressing my issue promptly and explaining what needed to be done. His arrival on schedule was appreciated. The technician's knowledge was evident in resolving the problem efficiently. Management followed up after leaving messages, responding to my concerns and rescheduling with the right person - Joe again - for this project, showing a good level of organization.

This company showed up on time and did exactly what they promised. My repair guy, Oscar, was super professional and took the time to explain everything clearly. The fix was done fast and the cost was reasonable. Out of three companies I contacted, theirs was the quickest to respond, most thorough in their service, and had the parts ready quickest - no complaints at all!

I had a great experience with Polar Heating & AC despite discovering they couldn't fix my existing heat issue. The team responded promptly after hours and Jerry arrived the very next day to deliver bad news - my boiler needed replacement. Despite this, he was professional, knowledgeable, and courteous throughout the ordeal.

I got a new boiler from Polar Heating in April last year, but things took a turn for the worse when the cold weather hit this season. My house was freezing, so I reached out to them again. Initially, they offered a spot between 12 and 6 pm on Saturday, but they cancelled that appointment. They rescheduled me for today, with a new time slot between 12 and 3 pm. The technician showed up early at around 11 am. He inspected my boiler, identified the issue, fixed it, adjusted my thermostat, and checked my radiators. Thankfully, I now have heat working again. I'm glad to report that Polar Heating is reliable and trustworthy - I'd definitely recommend them to my loved ones.

The technician from this company showed exceptional professionalism during my recent furnace repair. He explained the issue in detail, outlined the necessary steps to fix it, and answered all my questions clearly. His expertise and attention to detail put me at ease knowing the job was done right. I was pleased with the price, which seemed fair considering the quality of work. Overall, my experience was excellent, and I'd definitely recommend this company for any furnace needs without hesitation.

We booked an appointment for service, but they never showed up. We had to squeeze it in between doctor's appointments and made sure the company knew that our morning window was between 9am and 12pm on November 12 - a pretty straightforward time slot. We even texted others about it. But nothing. No call, no show. We gave them an extra half hour because of bad weather, but apparently that didn't matter to them.

When we called the company, they claimed there was no appointment scheduled for us, which is crazy since we had written it down in multiple places. We were understandably upset and wanted to speak with a manager about this debacle. The person who answered, Angel, seemed oblivious to our frustration and only offered us $10 off our bill as a consolation. It's clear he doesn't understand that time is money - if you don't show up when promised, you lose customers.

This experience made me angry because the company seems to take advantage of its customers. If you buy a furnace from them, they claim their warranty won't work unless you get regular maintenance. But they only schedule it at their convenience, not yours. My mom, who's a kind elderly lady, had a similar experience and is now stuck waiting for her furnace cleaning. We're warning others to beware - these companies will take advantage of you if you let them.

Been a loyal customer for over a decade, consistently impressed by their service. Today's visit was no exception - the technician was courteous, clearly explained issues with my furnace, and offered a suitable replacement solution. Their reliability and dependability are assets that keep me coming back.

We highly rate this service provider. They consistently deliver fast and efficient results every time we need them. When our furnace failed on New Year's Day, they arrived promptly and had it up and running within an hour. The technicians are polite, considerate of our space, and offer fair pricing that often surpasses competitors.

We had a great experience with this company after our boiler gave out unexpectedly. They came quickly for an estimate and we were able to schedule the work for the next day. The team who installed everything was fantastic - fast, tidy, very good at keeping us informed and genuinely nice. We'd definitely recommend them.

Polar Heating & AC has looked after our heating system for two years with reliable and courteous staff. We needed help on Monday and were sent someone straight away - they replaced our old furnace the next day. Impressed by their quick response, technical know-how, and dedication to getting the job done.

A technician from Polar visited my home a couple of days ago to assess my old furnace. Given its age, it was deemed a good time to replace it. As I'd anticipated some delay, I asked for a quote to get the process started. Oscar provided the quote promptly, and within 24 hours, my outdated furnace was replaced with a new, efficient one. The entire experience was exceptional - from the initial phone call to the installer leaving, everything was professional, courteous, and stress-free. The technicians even left my home in pristine condition. I've used Polar's services before and can confidently endorse them; they truly deliver an outstanding experience.

My family and I rely on Polar for all our heating and cooling needs. When my furnace suddenly failed, they responded promptly and sent technician Joe, who was informative, friendly, and expertly professional. I've never had a bad experience with them - their service is always reliable and reasonably priced. I highly recommend them to anyone looking for trustworthy heating and cooling services.

Polar is top-notch. Their team consists of skilled professionals who deliver excellent service. Prices are competitive, and warranties are solid. I've had both a new AC installed recently at a great price and a new furnace last year. The company's work stands behind its claims. I'm thoroughly satisfied with my experiences and would recommend Polar to anyone looking for reliable HVAC solutions.

I've had two great interactions with Polar, both resulting in positive experiences. Their technicians are knowledgeable and transparent, never pushing for additional work. They're upfront about the issues and provide clear explanations. Both times, they fixed our problem efficiently and at a lower cost than another company quoted us. I'm satisfied with their service and will only use them from now on.

I recently had Polar Heating visit my home, right on schedule, with a courtesy call to confirm their arrival time. The technician showed up professional, respectful, and courteous, explaining everything in detail without any hesitation. My furnace was working perfectly after just under 45 minutes of work, still doing so today. Their presence restored my confidence that not all companies prioritize their clients' needs. I feel genuinely fortunate to have had this experience. I'll definitely recommend Polar Heating to everyone I know and will continue to use them due to their affordable rates – a major factor in my decision.

Polar far outshines any other home services company when it comes to customer satisfaction. I recently got quotes for replacing my old furnace, which had been in use for over two decades. As soon as I reached out through their website, I was contacted by a representative who asked about my specific requirements. They arranged for a technician to visit me promptly.

The technician arrived on schedule and made sure to understand our needs, expectations, and budget constraints before proceeding with the assessment. Throughout the entire process, Jerry prioritized meeting our needs while staying within our budget, presenting us with suitable options to consider. Once we agreed on the plan, the follow-up and installation phase was seamless.

The team led by Tony and Omar performed an outstanding installation of my new Amana furnace. Their professionalism and expertise were impressive, leaving a lasting impression. I wholeheartedly endorse Polar Heating and Air Conditioning for any heating and cooling needs, without hesitation.

The technician from Polar Heating was very honest and upfront, coming across as highly educated and polite. The company responded promptly, sending a technician just two hours after I called. Given the sudden breakdown of my entire house's heating system overnight, especially with an 82-year-old mother present, their speed and consideration were greatly appreciated. Overall, I'm extremely satisfied.

They're very reliable and have extensive expertise.