Appliance Repair reviews in Oswego, Illinois

Tech never turned in washer. Stated it was leaking from detergent drawer by drip mark and stated part no longer available but new washer. I found the part on eBay and replaced it and washer still leaking. Very disappointed I have now spent $200 and still have a leaking washer. I don’t understand how you don’t run the appliance to see the problem. Rescheduled another an appointment to come back and sears eas a no show !

Very professional

Tech was great

Professional, knowledgeable and kind..

Nice gentleman. Arrived on time.

Very professional and loaded with knowledge.

Very professional in all aspects of the service.

No show no call, horrible company. Will never ever use again

I gave this service a 1 because I didn’t receive a service . I’m not sure why a tech came out today for services when someone already came Monday.

My furnace is back up and running thanks to Sears’s thank you

Technician was amazing. Customer service was difficult to deal with though.

Technician was kind and knowledgeable. Explained what needed to be done and was efficient.

Technician was rude would never use theirs again cursed me out hung up the phone on me and we got my house was disrespecting my wife but we needed it fixed so she let them do it but never again

Great customer service.
Took the time to explain everything fully.

Rep was friendly, knowledgeable, represented the service well.

The repairman was friendly and efficient!!

Excellent job by service technician

Jerel, our technician was great! He’s troubleshooting a bunch of issues and we have our washer back! Thank you so much!

Clint our technician was very professional and very personable. He fixed our oven quite quickly. 100% Satisfied!

The guy Marco D. was EXTREMELY rude in the morning to confirm appointment was at wrong address then call me 15 mins before he arrived giving me a HARD TIME ON THE PHONE LIKE HE DIDNT WANT TO COME OUT. FINALLY HE ARRIVED AND STARTED TO ARGUE WITH MY WIFE. WE TOLD HIM TO LEAVE MULTIPLE TIMES AND HE SAID HE WASNT ORDERING PARTS AND ALSO SAID HE DODNT WANT TO BE HERE ANYWAY AFTER WE TOLD HIM TO LEAVE MORE THAN 3 TIMES!!

The tech guy toni was very help and informative. He did a job well done. Thank u