Reviews of local pros in Oswego, Illinois
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Exstream Clean responded right away when other competitors didn’t. They came the next day and did a fantastic job. Excellent customer service and he even gave me tips for future cleanings. Definitely recommend.
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I hired this company based on reviews. I have a few things I feel could have been handled differently, but I am going to stick with the major issue. At the end of the cleaning, I went to review the work and noticed my brick was chipped.. I immediately called and was told "I was going to call you about that" well I would have rathered be told while still here. I asked how will we resolve and was told he would replace the brick. I later remembered, I was still under warranty and decided to call the install company. Later I received an invoice, so I spoke with the office manager to make sure he will clean again after the brick is repaid and before seal. Made sense to both of us, be she called back saying I needed to pay for the clean and pay again when the brick is fixed. I did not agree and felt that was a bit much considering the chipped brick. I Paid but decided not to move forward with this company. I gave them a 3 star because of the office manager, she was nice throughout the process.
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I was not all warm and fuzzy about just leaving a check taped on my door for a business I've never used before, but the reviews were good and being out in the country, our house was filthy and I figured anything would be an improvement. I had absolutely nothing to worry about. Even from the road I could see my house was sparkly clean, for lack of a better description. Chris got 12 years of mildew and dirt embedded into tree sap off of everything. My white vinyl railing is actually white again. Our windows are so clean, it doesn't look like there is glass in them. I highly recommend them. You won't be disappointed!
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I called Exstream Clean to surprise my Aunt with a clean home exterior. They were very friendly. Estimate was given immediately over the phone. Service was provided the next business day. Their price was very reasonable, as I saw it as a very unsurmountable DIY project. Chris and his son were very prompt. Job was completed very professionally. I will definitely use them again, and recommend them highly. THANKS Exstream Clean!!!
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I'm EXSTREAMLY dissatisfied with the customer service provided. I caught workers spraying neighbors houses with my water supply. When confronted, the self proclaimed owner insulted my intelligence by offering $1 for using my supply without my consent (quintessential horrible owner)! He clearly could've apologized and asked permission but instead explained to me the inconvenience of disconnecting and reconnecting the hose and offered $1 in a very condescending manner.
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Fantastic service, very responsive, very professional, and having them come back to power wash my concrete later this year.
Had a soft wash done on my roof to get rid of moss. Would highly recommend!!! -
Chris came out and was very informative and helpful in explaining the pros and cons of gutter shields and what we had and what we really need to be done. He even gave us an extensive cut in the cost due to the fact the job was not that intensive. Great personality and prompt. Will definitely use again. He came back again put up new gutter shields when I didn't have enough of them at no extra charge.
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Great company! I reached out to them with an online request and they got back to me first thing the next day. They were extremely responsive and flexible with scheduling my appointment. Our gutters are now squeaky clean! When they left we talked to them about items to put on our back gutters to help prevent ice damming (something we experienced last year) and we were given a few options. They were very informative and answered all of our questions. We were happy with their services and will be using them again!
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We have been in our white vinyl siding home for 15 years and never had it cleaned. There was mold and moss starting to show so we decided to have it cleaned. I had contact via phone with Denise due to a necessary schedule change, and she couldn't have been more pleasant. My wife was home when this project was done and stated that Chris was very professional and kind. The cleaning he performed is amazing and now i have to wear my sunglasses again while looking at our home. My neighbor was so impressed, he hired them for his house. Thank you Denise and Chris...you will be highly recommended by us!!!
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Extremely satisfied with the service and work done. We had a whole house soft wash and it made our sidings looking new again.
Thank you Exstream Clean! Will do business again with you guys for roof cleaning. -
Don’t pay attention to any guarantees!
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Chris at Exstream Clean is amazing at what he does! He returns calls quickly and was able to fit in our needs in a timely fashion (he even came the next day one time)! We have had him clean our siding and our patio and will definitely be calling him again in the future!
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Excellent service. Chris came out ahead of time to look at the property and provide an estimate. I received multiple reminder updates prior to the service date which was appreciated. The house is all white brick which had never been power washed so it was quite dirty in places. After the power washing, it literally took decades of age off the house. And the price was very reasonable. Highly recommended!
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Super nice serviceman. Right on time with exceptional service. Highly recommended!
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This is a family owned business and the customer service shows. They follow up at every stage and when the technician came he was very polite and explained what he is going to do. The siding looks brand new and I am very please with Dannys work.
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If I could give zero stars, I would. My experience with Extreme Clean was a total train wreck. I hired them to soft wash my home. I did not have algae or mold on my house. I wanted the Dutch Lap siding cleaned. After the company cleaned it, I took a white wash cloth to a small area. It was completely filthy. I showed the cloth to the owner, and he told me he couldn't satisfy me (really??) and offered my money back. I asked him to work on it some more, but my whole house is streaked with dirt. Although they claim a 100% guarantee, I have called them numerous times and they totally ghosted me. I would never recommend them to anyone. They are extremely difficult to work with.
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The team is communicative, prompt, and offers terrific results. Chris is hands-on to the point that he did a good bit of work himself and taught me quite a bit about maintaining my brick driveway in the process. I will absolutely be giving Exstream Clean a call when it's time to reseal the driveway and any other jobs that come up.
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Great job
Prompt service
Driveway and home entrance power washed and sealed. Chris was careful with flowers by drive. It looks great!! -
Staff arrived on time, they did a wonderful job, very efficient. They were courteous, answered our questions, were very knowledgeable. We have used them before, would recommend.
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When I called them, right away they offered to do the work the same day. We are very satisfied with the outcome and highly recommend others to use this good contractor.
The receptionist was very nice and delightful to interact with. Thank you
Chris's and Denise for such a pleasant experience
Margaret Scire -
EXstream Clean did a great job washing my exterior siding! The crew was professional and quick.