Plumbing reviews in Palos Heights, Illinois

Ryan Schiesher from Precision came to our place and figured out the issue. He gave us clear explanations for different repair options, then chose the right one and did it himself quickly. The problem's fixed now and we're satisfied with how fast he showed up. He cleaned up after the job too - nice touch.

I had outstanding plumbing service from Justin Morrison. He thoroughly explained the issues, costs, and process involved. His professionalism, patience, kindness, and organizational skills impressed me. The job was done efficiently and effectively. I highly recommend him - he's a valuable asset to your team. Thank you for assigning him to my project; it was a pleasure working with him.

I'm thrilled with my Ecobee 4, installed by Dykstra Home Services. My energy costs have dropped significantly, and the integrated Alexa feature is fantastic. The whole experience has been a huge success - highly recommended for those seeking reliable home automation solutions.

We hired Precision to install our furnace three years ago, but the service they sent recently was suspicious. The repairman wore a coat from a different company and couldn't explain why it wasn't Precision's. When questioned, he showed a Precision T-shirt underneath. This led us to suspect a takeover and potential senior fraud. Despite being well past our warranty period, the bill exceeded $1000 without providing a receipt. Service contracts were also ignored, leaving us with little recourse. With our furnace nearing three years of age in December, we're rethinking their services and considering alternatives.

I'm extremely disappointed with Precision Today. As a former Dykstra customer, I never had an issue until they took over. Scheduling appointments is a frustrating process - the people on the phone don't actually schedule anything, just take your number and have someone else call you back. It's like they're not even trying to make it easy for customers.

When we finally got an appointment, things only got worse. Someone called at the scheduled time to reschedule us, which was already a Monday afternoon appointment. We were told that due to being short-staffed from inheriting Dykstra's business, there was only one technician available on Wednesdays. It's unacceptable to have so few staff members handling such a large volume of customers.

After days of our generator finally being serviced, it stopped working completely. Given it was only three years old, we were stumped as to what could be wrong. We called Precision multiple times, but were told there would be delays due to being overwhelmed with furnace calls. I understand the issue, but that's no excuse for not addressing our concerns.

We ended up calling another company and discovered that Precision failed to inspect our battery, which was corroded. It's clear they didn't take the time to properly maintain our equipment. My husband paid over $200 for an annual service plan, but it's essentially useless when we can't get service as needed or any of the other perks we were promised.

Each time I called Precision, I'd be told a payment was due for the plan, despite having already paid in full. It seemed like they just made internal errors that no one bothered to correct. Every conversation ended with me correcting them and advising they had paid in full. We've since switched preferred dealers after using Dykstra for multiple services and products.

To be honest, Precision lacks professionalism, care, and staffing. They clearly don't have the capacity to provide good service, let alone compete with us for our business again.

We were impressed with this company's responsiveness - we called at 7:45am and had a technician arrive within an hour. The tech was very knowledgeable, friendly, and able to resolve the issue on the spot. They had all necessary materials, which made the process efficient. From initial contact to final resolution, the experience was seamless. The dispatcher was courteous and kept us informed throughout. We're pleased with their service and will definitely use them again for any future issues.

This electrician did a solid job replacing my old smoke detectors. They showed expertise and didn't try to sell me anything extra that wasn't needed. The work was done efficiently and thoroughly. Although the final bill hasn't arrived yet, I'm overall pleased with how things went.

Seth provided accurate assessments of our home's electrical needs, which were less than expected due to neighborhood brownouts. He offered reliable protection for our appliances with a suitable solution. Work was completed on time, and his practical advice was valuable. The yearly membership has significantly reduced issues over the years, making it a worthwhile investment.

Steve did a fantastic job replacing my old water heater - he got it done fast and was spotless. His work is top-notch, and I'd highly recommend him to anyone needing similar services.

Said Diaz took care of our issue and did a great job explaining what was wrong. He was super nice and came across as a total professional. We were blown away by the service and it looks like this situation will be resolved ASAP.

We had Julio Hernandez come out today to hook up the air conditioning system, which he did with precision and care. He made sure everything was set up right from the installation back in January 2024 and took some time to show me how the thermostat works. The fact that we needed a new furnace during freezing weather was a welcome surprise - they're sending someone over tomorrow to replace it.

The team at Precision did an excellent job today, with Luis, Denny, and Jeff all stepping up to get the job done quickly and efficiently. We were grateful for their prompt response and the fact that everything got done in one day. Thanks again for a top-notch experience!

Precision hit another home run! Luis and Denny showed up and finished installing the AC unit - they did it with ease and explained every step of the way. It's clear they're on top of things, always showing up on time and delivering fantastic results. We're over the moon with how everything turned out and can't thank them enough for their hard work!

David was top-notch, extremely professional. He kept me in the loop about his arrival time and presented multiple pricing options along with potential factors influencing each. Prices were fair. The follow-up was solid too - I'd highly recommend this service.

Precision Today stands out from the rest for addressing all my repair issues. I recently had the chance to deal with Steve Talsma, an electrician who was incredibly quick and courteous. His supervisor John shared his positive energy. The entire team's genuine care makes Precision Today truly exceptional. Their support for veterans is also noteworthy.

We had a great experience with this company. They sent someone over on a Saturday, and the next morning TJ provided a detailed estimate. The financing options were quite good. Two days later, TJ and Ray finished the job efficiently. We needed some serious work to get our old house's water line functional for a new washing machine - they delivered. I'll definitely be calling them again.

James provided top-notch customer service and demonstrated expertise in the services he offered. He kept me updated throughout the process without talking down to me, unlike some repair personnel. As someone who's had issues with their new system before, I was frustrated this time around, but James' calm and friendly demeanor helped me stay composed. His approach put me at ease, making a difficult experience more manageable.

Thanks to Stephen for rushing over on short notice. The entire crew is impressively professional, honest, and genuinely nice. Unfortunately, our experience last year with Brandon wasn't the only time - it's consistent this time around when they replaced our pipes.

Daniel Mendoza is incredibly efficient, accurately diagnosed the problem, and swiftly fixed it with minimal disruption. His professionalism shines through - he's an expert in his field. The repair was spotless. If I need plumbing work done again, I'll definitely reach out to him directly. He's clearly very skilled and knowledgeable.

Jacob Anderson, the general manager, was extremely helpful in explaining the new HVAC system at my mom's house. The company is reliable, trustworthy, and has good warranty policies. They also have reasonable prices.

Zac and Juan delivered excellent service replacing my dead furnace quickly. They're highly professional, responsive, and courteous. My experience was top-notch and I'll definitely be recommending their team.

I recently called Precision for assistance with our sump pump, and they sent technician Colin Kackert to the scene. He showed excellent professionalism and expertise, clearly explaining the problem and offering viable solutions. Colin presented us with options, and we chose one that worked for us. This was my second experience with Precision, and I can confidently say he did an outstanding job, earning my strong recommendation.

I'd like to express my gratitude to the team, particularly Cassie in the office, who made the process seamless. James and management were efficient and professional. Quincy stood out for his expertise and attention to detail - his handling of the project was top-notch. The experience was informative and overall satisfactory. I appreciate the efforts of everyone involved, including James and management.

I was thoroughly satisfied with my experience. The technician who worked on my project was extremely competent, knowledgeable, honest, thorough, and driven. Despite being the sole assigned worker, they maintained a consistent pace throughout the installation process. Unfortunately, I'm puzzled by the single-person assignment, which is a drawback, but otherwise I highly recommend their services.