HVAC reviews in Park Ridge, Illinois
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We were thrilled to reach out to Deljo heating & cooling for maintenance, especially after an exceptional first experience with one of their employees - a true standout! This employee's down-to-earth demeanor and professionalism left a lasting impression. During his second visit, we met another team member who exceeded our expectations in every way. They were honest, patient, and took the time to explain everything clearly, making us feel at ease throughout the process. We're confident that this individual will be our go-to guy from now on. Their commitment to their work is evident, and it's clear they genuinely care about providing excellent service.
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Huge thanks to Jeorge for a job well done - he replaced our faucet and fixed a wonky toilet with great comms and top-notch service.
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Donny, Kyle, and Bashar are top-notch. Despite their busy schedules, Donny made room for us. He broke down the potential issues after some further investigation and gave us a clear picture of what's next with pricing options. The team worked efficiently and explained everything clearly to me. It was impressive.
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Greg and Jorge did excellent work on sink and toilet repairs, impressing me with their knowledge, professionalism, and warmth.
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The technician arrived quickly in response to our emergency situation. Jorge and Greg presented themselves as reliable professionals, providing an accurate estimate of the time required for the replacement. They completed the work efficiently, ensuring our water heater was fixed promptly so we had access to hot water again.
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Gerardo Morales is outstanding. He conducted an exhaustive inspection and uncovered a significant issue not present when he was supposed to evaluate it. Took the time to thoroughly explain all our options, ensuring we felt confident in his recommendations. We'll be requesting him exclusively going forward. Appreciate Deljo's support as well.
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The cost of the quiet cleaning blowers exceeded $1,000 for a 2-3 hour job, which seems unreasonable when considering it as an annual maintenance service is already included in my PM contract. What I'm paying for is preventative maintenance to extend asset life, not just reactive work due to neglect or age. A simple limit switch replacement cost over $500, which turned out to be a standard part, further erodes trust with these extra charges.
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Jorge and Greg were knowledgeable, professional, and thorough. They replaced the water heater and its parts efficiently, providing clear explanations to ensure everything worked correctly afterwards.
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Donnie and Basher from Deljo did an excellent job replacing our home's water filtration system. The original installation had been compromised by contractors who over-tightened the cannisters, making them difficult to remove without causing damage. When I requested a follow-up check, Donnie and Basher promptly addressed the issue, ensuring the new filters were installed in the correct sequence. Overall, it was a smooth experience with Deljo, particularly with Donnie and Basher.
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Carlos and Armando showed up on schedule, finished the job quickly and clearly explained their work. They left everything tidy - a solid first impression, thanks to Carlos.
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I've been a loyal customer to DellJo for many years, consistently impressed by their top-notch service. Ernesto stood out - his responses were thorough and reassuring, ensuring our furnace was well-maintained and kept us cozy throughout the winter season.
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Gio and Jesus provided top-notch service, displaying exceptional professionalism throughout their winter-readiness maintenance work. They thoroughly cleaned our blower motor and expertly diagnosed additional issues, leaving us very satisfied with the overall experience and great value for the service.
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Kyle came to diagnose my water issue and ended up fixing multiple problems, including replacing the toilet shutoff valve and adjusting other components. He was very professional, knowledgeable, and friendly, completing the job efficiently. His discount offer on parts was a nice touch. Overall, I'm extremely satisfied with Deljo's service and would wholeheartedly recommend Kyle for his work quality.
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We had a fantastic experience with Ivan for our annual heating maintenance. He exceeded expectations by ensuring everything was functioning properly. His professionalism shone through, and he provided clear explanations and instructions on new equipment in our home. We're extremely satisfied and would gladly work with him again, trusting his advice and expertise implicitly.
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We had a good experience with Deljo for our home services needs. Initially, technician Drew came to inspect our furnace and advised that some repairs were required. He gave us a professional assessment and presented options for our consideration. We met with an advisor who provided more information and compared quotes before deciding on Deljo for the installation of a new furnace and AC package.
The actual installation was handled by technician Jonathan, who showed up on time and worked efficiently. He explained the process to us and addressed any concerns we had about the upgrade to our high-efficiency furnace. To facilitate this change, he installed two PVC pipes and drilled holes through the wall. After completing the work, everything was cleaned up and he walked us through what had been done and how the new system works.
The AC installation is still pending, weather permitting, so it can be tested before we proceed. Overall, our experience with Deljo has been good so far, from initial assessment to final completion. -
The Deljo team did an excellent job - Matthew, Robin, Michael, Kasey, Andy, and everyone else were knowledgeable, diligent, and respectful. They installed a state-of-the-art system in our home, which is working flawlessly with the new AC, heat pump, and smart thermostats. The technicians had to navigate our old plumbing and pipes, which was impressive. When an issue arose with our new furnace, we contacted the office promptly at 8am, and they sent a technician by 9:30am who resolved the problem by 10:30am. It's clear that you prioritize customer satisfaction and respond quickly to issues - thanks for the great service!
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Y-Tech was excellent. Their tech arrived on time as promised, did a great diagnosis and fix, highly recommended.
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This company has sent reliable and professional teams to our home for urgent repairs in both winter and summer conditions. They consistently display good manners and deliver high-quality results.
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I appreciate this local business. The owner seems knowledgeable and has been pleasant during my interactions - explaining their assessment and suggesting the best course of action. I've used them for about two years now and plan to continue.
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They've been to my house multiple times for annual maintenance and repairs, consistently showing up on time and doing the job with a professional attitude.
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We've had a rough experience with them lately. They haven't held up to their past performance.
Three times, they failed to show up to fix the issue with our home having no heat in just one room. After the third time, we called back only to be told by the same employee who initially scheduled us that no appointment was ever made.
When I pressed the issue on how she had scheduled us incorrectly, the woman changed her story, saying they're now prioritizing people without heat over us. It's clear they knew we needed help with just one room and didn't follow through. Disappointing service.