HVAC reviews in Park Ridge, Illinois

4.9 based on 302 reviews Back to the listing
    1

    The technician claimed that his unit had a complex issue with the Magic-Pak9 through-wall and couldn't check the freon gauge. I believe this is a basic service for the fee, including checking freon levels as well. The guy suggested replacing the entire furnace without even inspecting everything first - what a waste of money! The service was subpar, to say the least.

    5

    As a seasoned Realtor, I only endorse tried-and-tested service providers. Since 2009, I've relied on Y-Tech for my own properties and recommended them to clients, consistently achieving cost savings through their expertise. When it comes to heating and cooling solutions, they're my top choice.

    5

    I needed a new AC unit, furnace, and subpar ductwork for my townhouse. Y-tech provided a solid proposal that put my mind at ease - they seemed to know what they were doing. I'm glad I chose them. Their work was thorough and attention to detail was impressive, guaranteeing a high-quality job. The project took almost 5 days to complete, given the complexity of the task. After three months, everything is running smoothly, with no hot or cold spots. My electric bill has dropped significantly - around 20-30%. Working with owner Kevin was pleasant; he's honest and transparent. I'm grateful for Y-tech's service.

    5

    I needed emergency help on Christmas morning and called in a panic. The answering service took my message and promised a call back - and they delivered! Leo arrived promptly as promised, kept me informed throughout the process, and I'm extremely grateful for his professionalism and the office's follow-up support today.

    5

    Y Tech installed our apartment's heating unit over two decades ago, replacing it during an unexpected breakdown during this cold snap. They arrived the next day to assess and replace the old unit, which is impressive considering the challenging conditions and tight schedule. Given their reliability, honesty, and professionalism, I wholeheartedly endorse them for any heating needs. Their follow-up maintenance service is also commendable, with quick responsiveness and top-notch support.

    1

    We hired them to install a new thermostat. It cost $1,200 and came with French instructions. The unit kept shutting off the furnace. After four additional service calls over five months, the problem persisted despite an extra charge of $1,048 for a board we didn't need. A simple call to Bryant resolved the issue - just turning off the sensor on the thermostat worked. Unfortunately, they wouldn't refund the $1,048 for the unnecessary board, even after returning it. I would not recommend them and think they clearly lack knowledge about their work. My relatives gave them 5 stars, but that's likely due to unrelated circumstances.

    5

    I got a nasty surprise when it was freezing outside -5° in Chicago, and my heating system just stopped working altogether. Luckily, I called them before they closed at 4:30 PM, which turned out to be around 4 PM their call time anyway. The person on the phone was extremely friendly and courteous, and they promised a technician would be with me shortly. Sure enough, he arrived by 5 PM, and not only did he fix my heating system, but he also showed up in a professional and respectful manner, considering it was already late in the day. The service was speedy and fair-priced - I'm now all set for future heating needs.

    1

    We were misled into thinking our furnaces had received annual maintenance when in fact none of them did. What's even more frustrating is that only one out of seven units they claimed to have serviced actually got some attention.

    The lack of accountability from the owner, Kevin, was astonishing. When I reported the issue, he seemed almost defensive and didn't take responsibility for his employee's mistake. The receptionist, Noelle, is a rare exception - she was apologetic and professional. It would be expected that the owner would proactively reach out to address concerns like this.

    What's even more disturbing is that Kevin has a history of showing up unannounced at tenants' units, knocking on their doors without warning, and leaving without making any further contact. This behavior is unacceptable, especially considering the tenants are often working from home with no way to receive notifications. The fact that he didn't follow up with me, the landlord, after his last visit only adds to the perception of dishonesty.

    I had previously booked with them again this year hoping for a better experience, but it's clear now that they've changed their approach. Instead of owning up to mistakes and working to fix problems, they're choosing to lie about work being done and refusing to repair damaged relationships. This is unacceptable and I would advise others to think carefully before doing business with them.

    5

    Had a boiler replaced and piping upgraded in a vintage home with YTech. Competitive pricing, courteous techs did the job efficiently. No major complaints - it all worked out well. Recommend Kevin and the YTech crew; they got the old system up to code without fuss.

    5

    We've relied on Y-Tech for five years now, and they consistently deliver excellent annual upkeep for our home. Their service has been top-notch, making the transition from routine checks to more complex installations like programmable thermostats and a new AC unit seamless. Whenever issues arise, they're always responsive - it's clear why we have such high expectations of their work.

    5

    We had great experience with this company, everything was done right on time and with expertise.

    5

    They fixed my aircon fast and did a good job - didn't waste time, got it done quickly and efficiently.

    5

    The technicians performed the heating repairs flawlessly and I would definitely endorse their services.

    5

    We'd suggest this company for air con servicing in Park Ridge. Their quick and courteous team got our system up and running smoothly again.

    5

    I needed a reliable service for my family's warmth, and fortunately found someone who could fix the issue quickly and efficiently. The technician did the job promptly, providing peace of mind during a chilly period.

    5

    A hassle-free furnace installation with expert professionalism was exactly what I needed to warm up my home.

    5

    Working with this company is a breath of fresh air - they're straightforward and assistive. I'd certainly refer them to anyone in need of a reliable heating solution.

    5

    Needed urgent furnace fix, got quick response & good repair job done by skilled technician, now warm again after cold snap.

    5

    I recently replaced my old furnace and it was a straightforward process thanks to this company's professional service, restoring heat to my home efficiently again.

    5

    The installers showed up right on schedule, got the job done promptly, and left the place tidy afterwards - a pleasant experience overall.

    5

    Wesley did a good job fixing our air conditioning problem. He quickly identified the issue and made the necessary repairs. We'll definitely be using his service again.