Reviews of local pros in Plainfield, Illinois

DO NOT HIRE YELLOWSTONE LANDSCAPING COMPANY! BOTTOM OF THE BARREL! THEY HAVE DAMAGED SEVERAL HOMEOWNERS PROPERTY IN MY SUBDIVISION AND REFUSE TO PAY OR REPLACE PROPERTY. THE WORKERS CONTINUOUSLY HALF MOWED ALL OF OUR LAWNS. A 3 YR OLD COULD HAVE DONE A BETTER JOB. WE LITERALLY HAD COMPLAINTS AND ANGRY HOMEOWNERS EVERY SINGLE WEEK! COMPLAINT AFTER COMPLAINT . NOTHING CHANGED. DO YOURSELF A FAVOR AND GO ELSEWHERE! THIS COMPANY IS A JOKE!

The most disrespectful company ever. Do not work with these people. They don’t even keep up with the weeds either. Getting them to trim bushes?? Forget about it. Lazyyyyy.

Do not hire this company there workers do not respect your property. They do our landscaping for our town homes. They don't pick up branches or garbage they don't cut all bushes, and when there told to go back and cut the ones they missed they don't. There are many landscapers out there don't pick this one. There is no value, quality responsiveness and punctuality with this company! Keep looking for another pass this one up

My townhome ssociation has a contract with the company, and they do their snow removal job unprofessionally. They often skip the front door entrance . And the drive way was cleared halfway. Hope they come back to finish the job. Came back two days later.

Our Association (Emerald Shores) uses Acres and they are great to work with. Our Account Manager, Meghan Carter, is simply amazing and keeps us up to date on what is being planned and any weather updates that impact our landscaping or snow removal in the winter. Great service & experience. Thank you Meghan for all of your hard work!!

If you like getting your flowers cut and not getting the area clean ---Oh and don't forget that they tend to cut underground wires because I guess they don't know not to got below 6 inches when doing their landscaping Ugliest landscape job and I have had 3 different landscapers in our condo complex They don't take the time and they don't care

Called and spoke with a very nice receptionist who handled my calls well. However, messages left for the account manager were never returned. Not even a ‘sorry, we are busy and can’t take new requests’. That’s too bad. If it wasn’t for the great receptionist, you’d be getting a 1 star for failing at Customer Service 101: Always return a phone call.

Yellowstone cuts the grass at my Dads cemetery. I just watched these men respect every gravesite and their flowers or decorations as they cut. I appreciate their service very much. Even more I appreciate their respect of the cemetery! Thank you guys so much.

In todays world people are very skeptical to assist others. I had car problems at a rest stop yesterday. At least two hours from home. Sorry I did not get his name but the gentleman in truck #1135 was kind enough to assist me. He was very patient and caring. Good people work for this company. Thanks again, I made it home.

Look elsewhere if you’re looking for a responsive company. I’ve called them 10+ times now after I’m continuously told someone will come out to look at my front yard to provide a quote. This started in the beginning of may.. it’s June 16th and have now had 2 no-shows and noone calls me back. I’ve spoke with a supervisor Juan who told ne twice he would have his crew come out. On the scheduled date noone shows up and Juan is not responsive.

I’m not sure why my review got taken down? This company does the landscaping for the association I live in. I don’t think I’ve ever rated a company lower than 5 stars in my life. If I was able to give them 0 i absolutely would. They’re awful! Please find another company besides this. In the winter we are lucky if they plow before 6pm. Majority of the people are shoveling their own driveways before they even arrive. There are pictures on Yelp that show the terrible service and job that they do. Also, pay attention to the reviews left by EMPLOYEES

I'm still skeptical, based on current experience with snow shoveling at our association. I mean I've only been here 5-6 months and already had to report an incident. Management did reach out afterwards and were professional about it. I must admit, when they come out they clear up the snow, they are efficient. I'll wake up between 3-6 in the morning and find them already taking care of the snow. That's impressive.

Worst snow removal EVER. They are contracted by our HOA and they only remove snow after it stops snowing. So if there is a heavy snowfall spanning several hours, you are out of luck. You will be stuck in your garage indefinitely. Also, they don't complete their contracted services. I still do not have a shoveled walkway 4 days after snowfall.
AWFUL company!

This is the worst landscaping company ever. I pay exorbitant HOA fees for lawn maintenance and do the trimming edging myself and fertilizer myself. The lawn cutting is hit and miss. They consistently miss areas and rows of lawn every week. I know residents that cut their own grass AFTER it is cut by Yellowstone. The fertilizer is worthless. Many of us apply fertilizer on top of theirs. I have complained to the rep every week for 2 years and nothing changes.

For a couple of months this company is taking care of landscaping around our condo apartments.
Almost every time they come to remove the leaves they just transform them into dust and spread the dust along the building walls.
This is a very efficient method to get rid of them without physical take the leaves away in a container and remove them properly.
The amount of dust created through this process (puting the leaves in a pile and going over and over with the blades over the pile ) is HUGE!
Sometimes the cloud of dust is taller than the building itself.
I cannot describe to you how the cars in the parking lot look after they leave.
Please make yourself a big service and don’t hire them.
They might be cheap but they don’t do the job right

Ignorant employee left truck 1137 parked at gas pump at a gas station having repairs done so less than 50% of pumps were available. I pulled up waited my turn then filled up and left and truck was still sitting at the pump. Employee was probably at the slot machine in the station. Extremely rude. That says a lot about their character, I would never call them or even recommend them.

Yellowstone Landscape provided reliable and timely snow removal all season. Professional, efficient, and great communication. Highly recommended!

The worst. I hate that our HOA switched to this company! From day one we’ve had problems with them. We live in a duplex community and the very first day they cut cable/internet lines of 5 or 6 units, ours included. None of the lines were above ground at the time. However, once our line was replaced and waiting for the cable company to come back to bury, Yellowstone cut the line AGAIN! Their manager or supervisor says it’s not their fault though, either time. Interesting, I guess the cable line just jumped out the ground into the way of the weed wacker on its own, go figure. They definitely don’t do nearly as much maintenance and lawn care as the previous company. And my mom had a friend put some plants down for her, they cut them. This company is a joke.

Our subdivision is contracted with Yellowstone for snow removal, and the service has been unacceptable. They didn’t begin clearing snow from a major storm until two days later and even then arrived midday. Several driveways were skipped, the work was poorly done, and snow was piled against fire hydrants, which is unsafe.
I DO NOT RECCOMEND THIS COMPANY!

company is COMPLETE garbage. my association uses them to do snow removal. well this past snow a couple weeks ago they decided to completely drive over and plow over 6 - 3' tall christmas tree decorations that was up between driveways. mind you these trees are $40 a piece. mind you i also had the orange reflector sticks up to make the sides of my driveways just so the company knows. well this tear they took them down as well. i went to my association and they of course said it was the plowing companys fauly. took a week to hear from you guys and all your answer was it nope we arent covering the damage. went back to the association and they also were like nope not going to cover them since the plow company didnt. way to just completely take out somones chritmas dispay and not do anything about it...i am not dont i will spread this word everywhere i possibly can about your company and the HOA..

Our community hired Yellowstone for lawncare and plowing, thankfully they were not rehired when the contract ran out. We had damage to our home in two separate places from their careless trimming. They also damaged a decorative peace pole in one of our planting beds. They used a huge mower between houses and dug up the yard that we needed to reseed more than once. They drove so fast when putting down fertilizer, that it was very ineffective. Our lawns were full of weeds. I would put out a cooler of Gatorade and waters on hot days for them, only to find a few of the empty bottles in iur green space. Snow plowing was no better. There was little snow last year and they refused to come out when it was barely under the 2" limit. Terrible service, I would not recommend