Reviews of local pros in River Grove, Illinois

We were looking for a new HVAC system and got quotes from several companies, including River Grove Heating & Cooling. We asked lots of questions and requested multiple estimates with different setups to make sure we made an informed decision.

Luke was extremely responsive, providing the support we needed as we weighed our options. He and Wesley worked methodically during the installation, keeping us tidy and ensuring all our concerns were addressed. They took the time to explain their work and made sure we understood everything.

After the job was finished, Luke followed up several times to check in on us, sending over a folder with important documents like registration and warranty information. He also took extra time to break down how the system works and how to use the thermostat. The team's customer service is top-notch, particularly when it comes to communication.

We're very happy with our decision to go with River Grove Heating & Cooling. Luke, Wesley, and the whole team are a pleasure to work with, and we highly recommend them for any HVAC needs. I've already recommended them to others and would do so again without hesitation.

The team did an outstanding job with the HVAC installation, showcasing top-notch professionalism. They thoroughly cleaned both the interior and exterior of my building, leaving it spotless. I appreciate the efforts made by Wesley and Richard to arrange the compressor and units in a way that looks great, even from a distance. They also took the time to explain how to use the remote controls clearly. The installation process was impressive, especially considering I have another rental property - they managed to get everything done on just one day!

Working with Richard was hassle-free and he gave us options for AC units that fit our space. Hayden and Luke did an outstanding job installing our new system - they were incredibly professional, on time, and explained everything clearly. Their service exceeded expectations. After 18 years of loyalty to a previous AC repair company, we made the switch with this team again and it was seamless. The team's expertise and attention to detail made all the difference. Overall, I wouldn't hesitate recommending them - they truly have our best interests at heart! Thanks for delivering top-notch work.

I recently needed to fix my HVAC system and found Hayden from River Grove Heating & Cooling to be the perfect solution. He's honest, upfront about what's wrong with the unit, and provides a fair price that's hard to beat. The work was done quickly and efficiently, without any hassle or fuss. What impressed me most was Hayden's professionalism, courtesy, and commitment to getting it right. I ended up paying a fraction of what others quoted for similar services. River Grove Heating & Cooling's customer service is top-notch - friendly, responsive, and genuinely caring.

We recently had a Unico AC system installed on our third floor in River Grove, targeting the top two floors for temperature control. The installation process was excellent, thanks to the team's professionalism and courtesy. Jesse and Mitchell stood out as particularly helpful, always arriving on time and leaving everything spotless. Their work exceeded expectations and set a high standard for future service.

I called an HVAC service after my furnace suddenly stopped working one evening. They got back to me the next morning, asked some straightforward questions about the issue, and we set up an appointment on the spot. Wesley arrived right on time and quickly figured out what was wrong - it turned out he had to replace a motor. He explained everything clearly and also gave me some useful tips for preventing similar problems in the future. Given that everything took only a few hours, I'm extremely impressed with their response time, expertise, and work quality. Overall, I'm completely satisfied with their service and wouldn't hesitate to recommend them to anyone - they've definitely won me over as my go-to HVAC company.

I'm extremely satisfied with River Grove Heating & Cooling's exceptional service. They've been incredibly helpful on multiple occasions, even going above and beyond during non-business hours. Our initial purchase from Wesley included a maintenance program, which has paid off hands down - the monthly fee of $16 is well worth it. When Richard arrived at our home late on a Friday to fix our air conditioning issue, he spent over two hours getting us up and running, despite it being out of his way on a weekend. This service came in handy just in time for my graduation party, which is scheduled during extremely hot weather. The team's dedication to customer satisfaction is truly impressive - they consistently surprise me with their commitment to making sure we're happy.

We've relied on Hayden for furnace repairs since moving into River Grove, and his team recently tackled a massive project - replacing our furnace and water heater, along with installing a central AC unit and three ductless units. They efficiently brought in all the necessary equipment within a few short days. The work was completed ahead of schedule, and we were impressed by their top-notch craftsmanship. Hayden's expertise is unmatched, and he took the time to clearly explain everything and address our concerns. His professionalism and ease of interaction made us feel at ease. We're extremely satisfied with the quality of work and value for money. We look forward to working with Hayden again in the future.

I recently needed air conditioning repairs and highly recommend this company in River Grove. Jesse came to assess my unit and provided a clear explanation of the issues, even though the warranty wouldn't cover them. He offered to repair it but cautioned that the fix might not be long-lasting. Unlike some other technicians, he didn't push me to replace the entire system - instead, he gave me his honest opinion and let me decide. We ended up replacing the AC unit. Jesse kept me informed throughout the process and even took care of some extra tasks, such as cleaning the coils when they were accessible with the old unit out of the way. He also fixed the thermostat wiring without charging extra. Overall, I'm very satisfied with the service.

We recently moved into a 13-year-old house and needed to service our furnaces. When the heating and air company arrived, they were taken aback by the state of the equipment. They told me that all three humidifiers were leaking and that the previous homeowner had installed three non-functioning electric air filters in the wrong place instead of the recommended Trane Perfect Flow filter.

The technician promised to call back with a repair quote the next day, but I never heard from them. Later, I discovered that the original furnace installations were done by another company. I reached out to them, hoping they might provide some insight into why the electric air filters were installed incorrectly. To my surprise, they responded quickly and sent someone over within a day.

Their representative, Hayden, was extremely professional and friendly. He examined all the issues and proposed a solution that included replacing the clogged humidifier filters, which he suspected might be causing the leaks. However, upon his return with two colleagues, Hayden realized that the electronic air filters had actually been installed by someone else in the wrong way.

He worked to seal and remove the malfunctioning filters and created a new space for the correct ones. Despite being unable to fix the humidifiers, which were beyond repair, Hayden adjusted the bill to $225. The team spent a total of two hours on the job, including an initial assessment call that was free of charge.

What impressed me most about Hayden was his honesty and trustworthiness. Unlike other contractors I've used who often send young or inexperienced workers, Hayden was clearly experienced and ethical. Given the amount of time they spent on the job, the price was very reasonable. I would definitely use their furnace repair services again in the future.

This AC repair service has been top-notch in River Grove for years. Every interaction I've had with them has been smooth, respectful, and professional - like talking to friends who genuinely care. They treat their customers like family, which is exactly how I feel every time they come to fix my AC issues. This level of service isn't common among other companies I've dealt with. I highly recommend them. Their technician, Richard, was a standout - he quickly pinpointed the problem and offered viable solutions. He even gave me a reasonable quote for duct cleaning, which can be pricey. We ended up getting it done at a fraction of the cost. They made financing options available and we were approved for monthly payments, making it manageable for us. My gratitude goes to the entire team. Thanks so much.

The customer is extremely satisfied with River Grove Heating & Cooling's service. The technicians are knowledgeable, courteous, and straightforward. They got the job done without pushing unnecessary extras. Initially, we had a cooling issue on our second floor due to an outdated furnace in our old home. Luke visited us first, but it was Jesse and Mitchell who took care of replacing our furnace, AC, and thermostat. They also fixed a leaky vent and explained how different parts of our existing ductwork, humidifier, and new system work. The customer appreciates when technicians take the time to explain these details. From the very first night, they noticed a substantial improvement in the AC's performance on the upper floor.

We've had a great experience with River Grove Heating & Cooling over the years. Last summer, when the heat started picking up, our AC wasn't performing as expected. A quick visit from them revealed that our Freon levels were alarmingly low. After they topped it off, we got a detailed rundown of our system's history and the type of Freon it was using - an outdated system that was nearing its end.

When we reached out to River Grove for a new HVAC system this spring, Richard came in the next day as scheduled, but had to reschedule due to my unavailability. He was extremely understanding and rearranged his visit for the following day. He examined our system, discussed our requirements, budget, and service specifics with us. He promised to send over quotes within a day's time, which he did - just hours later.

After reviewing the quotes and choosing the best option, we got in touch with Richard and proceeded with the installation. The parts arrived two weeks later, and we're now thrilled with our new system. The team that installed it was fantastic, making a few adjustments to our ductwork that will greatly improve our comfort during different seasons. They also noticed some minor repairs needed on other ducts (seals) in our basement and provided guidance on how to fix them ourselves - which we've already done.

We highly recommend River Grove Heating & Cooling for their professionalism, expertise, and integrity.

I walked into my house expecting a cool start to the week, but the heat was unbearable. The thermostat read 85 degrees and I knew something was off. When I called River Grove Heating & Cooling, Jesse arrived despite the on-call techs being busy. He diagnosed the issue - a faulty condenser unit - and got it replaced pronto. Now my AC is working again, and I can finally unwind as the house cools down. It's reassuring to have a reliable company like this, especially on a Sunday, when most services seem to be out of commission.

I spent a considerable amount of time researching furnaces and repair services before upgrading my outdated gas system in my old home. Mitchell was diligent in explaining various options to me, and after getting quotes from other companies, I kept our conversation going until we settled on a plan that fit my specific situation. We decided to repurpose some existing ductwork and add new ductless equipment to support efficient furnace systems. The installation process went smoothly - the technicians arrived right on time as promised and worked diligently for three days to build my system. After a month of use, I've been impressed with its performance, especially during extreme cold snaps when other furnaces would struggle. If you're in the market for a significant upgrade or even a smaller repair job, I highly recommend this local service based in River Grove.

We've been consistently impressed with River Grove Heating & Cooling's service. They're always fast to respond to residential AC issues, whether it's a heat pump breakdown in winter or dryer vent cleaning. Unlike some other companies, they address both major and minor problems promptly.

The owner, Richard, is approachable and takes the time to explain complex systems to customers. We've had him visit our home on several occasions to inspect our heater or boiler, provide maintenance tips, and resolve any issues. His expertise is evident in the quality work he delivers.

We rely on them for both residential air conditioning and refrigeration needs during the summer. The AC installation they performed last year is still functioning well. Their pricing is reasonable, and they avoid unnecessary upselling. If you need AC repairs or maintenance for your home or business, River Grove Heating & Cooling's Mitchell team is reliable and trustworthy.

Here's a rewritten version of the review:

I called in the cold snap when my furnace decided to stop working at -25 with the wind chill. The owner, Luke, responded promptly, promising he'd come over as soon as his current job was done. He kept his word and showed up on time. After inspecting the unit, he found it needed replacing. He arranged for a new one from the distributor and got it installed in the same day. Luke is friendly, knowledgeable about heating and AC systems, and offered useful tips. I appreciate supporting a local business in my community.

We were lucky to have finally found someone who could be counted on - Mitchell came out to sort out our broken heater during a particularly brutal cold snap. We'd had another big company mess up the diagnosis and charge us for the wrong fix before, so we were wary of new techs. But Mitchell's professionalism put our minds at ease. He showed up on time, zeroed in on the real problem, and explained it clearly so we knew what was going on. He fixed the issue and got our heater working again like new. We trust him implicitly - he's exactly what you want from a repair guy: honest, reliable, and skilled.

River Grove Heating & Cooling truly delivers exceptional service. Their expertise is evident, especially when it comes to AC repairs. Upon arrival, Hayden presented himself professionally and was approachable – his friendliness put me at ease during an urgent situation. With my AC malfunctioning during a scorching spell, timely assistance was invaluable. Hayden's diagnosis was accurate, and he swiftly restored my air conditioner to optimal function. I'm extremely grateful for the rapid and dependable service. If you're in need of AC repairs or maintenance, I highly recommend River Grove Heating & Cooling.

Hayden did an excellent job replacing my old furnace and installing a new one in the attic. Given that I'd been handling my 25-year-old unit myself for a long time, I was pretty meticulous about details. The installation was thorough and professional - wiring was tidy, ductwork fit perfectly, and the condenser pad was level. Although initially surprised by the two-day timeline, it became clear how much work had gone into it. On the first day, Hayden ran the furnace overnight before returning to fine-tune everything the next day, ensuring it worked properly before completing. The system works great and looks clean; maintenance access is easy going forward. I'm glad I chose River Grove Heating & Cooling for my furnace replacement in River Grove.

I had a dual unit replacement job done at short notice, so I shopped around for quotes from various companies offering different brands. I chose one that delivered on reliability and value, with decent reviews to boot. Richard and Jesse showed up on time, did a top-notch job removing the old units and installing the new AC and furnace - both Richard and Jesse were knowledgeable, friendly, and took the time to address my queries. They explained how the system works before leaving, making sure everything was tidy. Their professionalism left me impressed; I'd definitely suggest this company for any HVAC needs.