Reviews of local pros in River Grove, Illinois
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I got quotes from several companies to replace my AC unit and old furnace in River Grove. One company was cheaper, but I chose River Grove Heating & Cooling because their technician, Hayden, took the time to explain everything clearly and reassured me about future maintenance and support. The installation was professional and went smoothly - I'm very happy with the result. I'd definitely recommend them to anyone I know who's in need of similar services.
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I recently had a problem with my new HVAC system in River Grove, and the service team stepped up to resolve it. Mitchell from the crew was particularly diligent, taking the time to investigate why the unit wasn't cooling properly despite another company having installed it. He meticulously checked every component of the system, uncovered some missing installation steps, and even identified a crucial part that hadn't been included. After fixing everything, my AC started working flawlessly. Mitchell's thoroughness and dedication throughout the process were impressive. The office staff was also extremely helpful, responsive, and followed up to ensure I had an update on my service issue. Overall, I'm very satisfied with this company for anyone in River Grove seeking reliable HVAC support.
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I was desperate for someone to fix the water pooling issue under my furnace, which only got worse when the AC kicked in at night. Another company had already dropped by three times without resolving it, so I was skeptical about finding a solution. That's why I reached out to River Grove Heating & Cooling after reading some decent reviews.
The person I spoke with on the phone was extremely pleasant and accommodating, considering I wasn't expecting same-day service. They sent someone over quickly, despite that. The technician listened attentively, identified the problem immediately, and explained it clearly. He worked efficiently and was courteous throughout the whole process.
I'm thrilled to have found a reliable furnace repair company at last. Their professionalism and expertise put my mind at ease, and I'm grateful for their help. If we need any future assistance with heating or cooling, I'll definitely be reaching out to them again without hesitation. -
I had River Grove Heating & Cooling install my new air conditioner. The crew was welcoming, transparent, and showed up on schedule. If you need help with your heating or cooling system, they're worth considering. When our older furnace gave out, I reached out early in the morning and got a swift response. Jesse arrived quickly and fixed the furnace at a reasonable cost - no unnecessary extras were tried to be sold. I'll continue to rely on their service and endorse them to others.
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I had a central A/C that stopped working during a heatwave, so I reached out to River Grove Heating & Cooling for assistance. They sent a technician within hours - by 11:30 a.m. on the same day. The tech diagnosed the issue and found that my compressor was failing. He managed to get it going occasionally, but only with some extra help from a hard start kit. Since the temperatures were extremely high, I appreciated the quick fix, even though I know it's just a temporary solution.
I've already scheduled an appointment for a replacement unit since mine is 37 years old and needs upgrading badly. The service was friendly, efficient, and reasonably priced. Richard, the technician, was polite, knowledgeable, and answered all my questions. I'm very pleased with their work!
Later, River Grove Heating & Cooling replaced both my A/C and furnace with a fantastic team led by Luke. They got everything up and running in just one day. They upgraded the electrical work, installed a new compressor, air handler, and Wi-Fi thermostat - which I absolutely love! When there was an issue with my new A/C, Jesse came out quickly to diagnose a faulty expansion valve and fixed it soon after.
I appreciate how promptly they responded whenever I needed help, and their staff always acted professionally and courteously when I called. Overall, I'm extremely satisfied with the excellent team at River Grove Heating & Cooling! -
I met Jesse at a local event and reached out to River Grove Heating & Cooling for help with my faulty furnace. It was a long-standing issue that other technicians hadn't been able to resolve. Caleb showed up promptly, was courteous and competent, and identified two issues the previous guys had missed. The repairs are now spot on. I'm thoroughly satisfied with the service and would wholeheartedly recommend this company for any HVAC needs.
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We've finally found an HVAC company that lives up to its promise - a trustworthy and caring team like Richard and Hayden. They're experts who genuinely know their stuff when it comes to heating and cooling systems. We were in desperate need of help after our air conditioner stopped working dead in the middle of summer, leaving my dad struggling with his oxygen reliance due to the heat.
Our previous company was completely unresponsive, even after we explained how critical the situation was. That's when I reached out to River Grove Heating & Cooling, and they promised someone would arrive within an hour - a lifeline at that moment. Their prompt response and understanding made all the difference. When Richard got there, he not only diagnosed our air conditioner problems but also found a serious issue with the furnace that required a full overhaul along with some electrical work.
Richard worked diligently and efficiently, handling the complex project with ease and making the process stress-free for us. They delivered on everything they promised, even exceeding our expectations. We appreciate the kindness and professionalism we received from River Grove Heating & Cooling. If you're in need of furnace help, AC maintenance, or just regular upkeep, this team is your best bet. They'll take care of you honestly and efficiently. -
I had a fantastic experience with this heater repair company in River Grove. My old furnace was still going strong, but it was well past its prime - over 20 years of service had taken its toll. I reached out to get an estimate, and Richard arrived promptly within the hour. He took the time to understand my needs and found a solution that fit my budget. The fact that they offered financing options made things much more manageable for me. They got started on installing my new heater the very next day. What I didn't expect was how challenging it would be, thanks to some tricky layout in this condo. Nevertheless, they tackled all the obstacles and had everything up and running smoothly. Richard was incredibly professional, punctual, honest, and easy to converse with. Given his exceptional service, I won't hesitate to contact them for any future heating or cooling needs.
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I had a great experience with this team that came to fix my furnace. They were courteous, considerate, and asked all the right questions. The technicians worked diligently to ensure the job was done correctly and left everything tidy when they finished. My new furnace is functioning flawlessly and I'm impressed by its quiet operation. I'm thoroughly satisfied with their service and would highly recommend them for any heating or furnace repair needs. This isn't my first time using their services - they've also installed a new furnace and thermostat in the past, and I wouldn't consider anyone else now.
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I'd been living in my home for over a year without doing anything on my AC system - I didn't know where to start. On a Sunday, I contacted River Grove Heating & Cooling for an estimate, and Mitchell responded within the hour. He offered to call me that same day and walked me through both the indoor and outdoor units, providing valuable advice on how to keep them running efficiently. Mitchell was knowledgeable, friendly, and took the time to explain things clearly so I could understand what needed attention. I appreciated his willingness to help out on a weekend, answering all my questions without hesitation. Given my positive experience with this company, especially Mitchell's helpfulness, I highly recommend River Grove Heating & Cooling for anyone in River Grove who needs AC maintenance or repair, and I'll definitely be reaching out again if needed.
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I had a persistent roof leak that other companies couldn't resolve, until River Grove Heating & Cooling stepped in. Jesse arrived promptly and demonstrated exceptional professionalism and expertise. Not only did he identify the source of the issue, but also pointed out an incorrectly set-up condensation drain and offered guidance on fixing it. The service was courteous and the pricing was reasonable. I'll definitely reach out to them again for any future AC repairs in River Grove.
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As a first-time homeowner, I took care of my heating and cooling system with caution, knowing it's crucial in scorching Illinois summers. When our AC stopped working, another company told us the entire system needed replacing - a daunting prospect that seemed too pricey. A friend suggested River Grove Heating & Cooling; Richard arrived promptly, diagnosed the problem, and broke it down simply. He even showed us the faulty part and how to fix it. Rather than a new unit, they replaced just one component for $225, getting our AC up and running perfectly again. The team was warm, transparent, and incredibly skilled. We're grateful for their excellent service and feel relieved to have a reliable company to call on going forward.
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We're incredibly lucky to have stumbled upon River Grove Heating & Cooling - they've been a lifesaver in this sweltering heat. Our air conditioner was shutting off repeatedly, and other companies either took weeks to respond or gave us vague explanations with outrageous quotes. When we called, Mitchell showed up within hours, diagnosed the issue promptly, and offered a reasonable price to replace our AC unit. Caleb and Wesley arrived the next morning to install it and fine-tuned our ductwork for better performance. We're thoroughly satisfied with the results, their transparent communication, and how seamlessly everything went. We'll undoubtedly rely on them for all future AC needs and wholeheartedly endorse their service!
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The team delivered top-notch customer service when our heating system failed. We called in the morning and got an appointment within a few hours. The technician arrived promptly, diagnosed the issue quickly, and replaced the necessary part. Our heat was back on just a couple of hours later. The technician demonstrated excellent knowledge and professionalism throughout the visit. Given that our HVAC system is nearing its 14-year mark and is of builder-grade quality, we're now considering upgrading it soon. I recently had my daughter's furnace, AC, air filtration, and humidifier replaced in River Grove, and she was extremely satisfied with her experience after researching various companies. Overall, we're very pleased and would definitely recommend their HVAC services to others in the area.
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We had a heater fixed and new heating systems installed across both floors of our house by someone from River Grove Heating & Cooling. The whole process was great. The person we spoke to kept their word about getting back to us with answers whenever we had questions. We felt the price was reasonable compared to other companies we looked at. The job was done on time and it looked tidy and professional. Our new heating systems work flawlessly and are really quiet, keeping our home warm and cozy.
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I recently had my old AC system replaced by River Grove Heating & Cooling after it gave out in my home, and I was thoroughly impressed with the whole experience. Jesse and his team were top-notch from the start, showing up promptly when they said they would and taking care of business with professionalism and courtesy. My house is an older model with a outdated AC system that had seen better days, so I knew it was only a matter of time before it needed replacing. When the air stopped working as summer began to heat up, I knew I needed someone to fix it ASAP.
I reached out to several local companies for quotes, but was shocked at how pricey everything turned out to be. Jesse took the time to explain my options in a clear and concise manner, making it easy for me to understand the pros and cons of each choice. The whole crew worked seamlessly together, coordinating with the utility company and handling all necessary permits with ease.
Their response times were quick and their communication was always straightforward and transparent. I appreciated how they kept me informed throughout the process and made sure there were no surprises in terms of pricing or recommendations. What really impressed me was the team's friendly demeanor and lack of stress - they truly made the experience stress-free. -
I had a fantastic experience with River Grove Heating & Cooling from start to finish. When our rental property's furnace stopped working on a Sunday morning, we needed it fixed ASAP for incoming guests. The team sprang into action - Richard answered my call right away and sent a technician out promptly, despite it being the weekend. Hayden, the tech, was extremely patient and methodical in his assessment. He went above and beyond by contacting the thermostat manufacturer to ensure everything was set up correctly. I'm thoroughly impressed with their thoroughness and helpfulness. Their furnace repair service is highly recommended.